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Insurance Claim Manager Jobs in Chicago, IL (NOW HIRING)

AXIS Capital

Senior Claims Specialist, Cyber

Chicago, IL · On-site +1

$120K - $150K/yr

... insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk ... Prepare coverage positions to be reviewed and approved by Claim Manager. Work closely with Insureds ...

Allied Universal

SIU Investigator

Chicago, IL · On-site

$27 - $32/hr

... insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ... managers, by means of data collection, interviews, research and collaboration with other SIU ...

Allied Universal

Surveillance Investigator

Merrillville, IN · On-site

$21.25 - $26/hr

... insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Allied Universal

Surveillance Investigator

Merrillville, IN · On-site

$21.25 - $26/hr

... insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Allied Universal

Surveillance Investigator

Aurora, IL · On-site

$20 - $23/hr

... insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Allied Universal

Surveillance Investigator

Joliet, IL · On-site

$20 - $23/hr

... insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Allied Universal

Surveillance Investigator

Waukegan, IL · On-site

$20 - $23/hr

... insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

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Showing results 41-60

All JobsInsurance Claim JobsInsurance Claim Manager JobsInsurance Claim Manager Jobs in Chicago, IL

Insurance Claim Manager information

See Chicago, IL salary details

$36.1K

$90.5K

$143.2K

How much do insurance claim manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for insurance claim manager in Chicago, IL is $90,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $108,200.00 per year, depending on experience, location, and employer.

What does an insurance claim manager do?

An Insurance Claim Manager oversees the claims process within an insurance company, ensuring that claims are handled efficiently, fairly, and in accordance with company policies and legal requirements. They supervise claim adjusters, review complex or disputed claims, and work to resolve any issues that arise during the claims process. Their role also involves improving claims procedures, training staff, and ensuring customer satisfaction. Insurance Claim Managers play a critical part in minimizing company losses while ensuring policyholders receive the coverage they're entitled to.

What are the key skills and qualifications needed to thrive as an insurance claim manager?

To thrive as an Insurance Claim Manager, you need in-depth knowledge of insurance policies, strong analytical abilities, and experience in claims processing, typically supported by a bachelor’s degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications such as AIC (Associate in Claims) are commonly required. Exceptional communication, negotiation, and leadership skills help in resolving disputes and managing teams effectively. These skills are crucial to efficiently handle complex claims, ensure regulatory compliance, and deliver excellent customer service.

What are some common challenges faced by insurance claim managers, and how can they be effectively addressed?

Insurance Claim Managers often encounter challenges such as managing high volumes of complex claims, balancing customer satisfaction with company policies, and staying updated on evolving regulations. Effectively addressing these challenges requires strong organizational skills, attention to detail, and ongoing professional development. Collaborating closely with adjusters, legal teams, and clients can also help streamline processes and ensure fair, timely resolutions.

What is the difference between Insurance Claim Manager vs Insurance Adjuster?

AspectInsurance Claim ManagerInsurance Adjuster
CredentialsLicenses, certifications (e.g., CPCU, ARM)Licenses, certifications (e.g., AIC, CPCU)
Work EnvironmentOffice-based, managerial oversightFieldwork, on-site inspections
Employer & IndustryInsurance companies, large agenciesInsurance companies, independent firms
Primary FocusOverseeing claims process, team managementAssessing damages, settling claims

The Insurance Claim Manager typically oversees the entire claims process and manages teams, requiring managerial skills and certifications. In contrast, the Insurance Adjuster focuses on evaluating damages and settling individual claims, often working in the field. Both roles require similar credentials and industry experience but differ in daily responsibilities and work environment.

Insurance Claim Manager jobs near you
Infographic showing various Insurance Claim Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $90,510 per year, or $43.5 per hour.

Casualty Adjuster- Auto Insurance

AMERICAN FREEDOM INSURANCE

Mount Prospect, IL • On-site

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted just now

Job description

Description:

American Freedom Insurance Company (AFIC) is a leader in the nonstandard automobile insurance industry. We are an expanding midsized, highly profitable company doing business in Illinois, Indiana, Pennsylvania, Tennessee, Texas, and with a license in Ohio. We are looking for a committed experienced candidate to contribute their skills in a fast paced and growing organization. AFIC is a financially strong "A+" (Superior) AM Best and "A+" Better Business Bureau rated non-standard automobile insurer.


Responsibilities

  • Take full ownership of a diverse caseload of third-party automobile injury claims, proactively investigating, evaluating, negotiating, and resolving claims at all stages, including unrepresented, represented, early litigation, and time-sensitive policy limit demand cases.
  • Able to easily comprehend and apply policy language provisions, conditions and exclusions, incorporating knowledge of applicable state laws, judicial decisions and regulations
  • Responsible for an inventory of casualty claim files
  • Identify high-risk matters, maintain appropriate follow-up, and take timely action to mitigate unnecessary claim exposure, including legal, financial, and extra-contractual risk
  • Draft coverage position letters, denials or correspondence as needed
  • Manage claims to achieve fair and efficient timely resolutions while minimizing indemnity, defense, and claim expenses through effective investigation, evaluation, and negotiation
  • Able to work across teams in the claim department to collaborate and mentor personnel on coverage and liability concepts, driving accurate and timely decisions and settlement amounts
  • Identify process improvements to optimize business outcomes and increase efficiency
  • Assist in responding to attorney, regulatory, produce, vendor, and consumer inquiries
Requirements:
  • Minimum 5 years auto insurance casualty claim experience
  • Bachelor’s degree preferred
  • Spanish Speaking a plus
  • Advanced knowledge and proven success in the resolution of complex, severe-injury claims
  • Non-standard auto insurance experience preferred but not required - Tennessee experience a plus
  • Proficient and effective negotiation skills on complex claims
  • Attention to detail producing high quality work product
  • Able to critically think and offer practical solutions
  • Strong coverage and liability analysis skills
  • Knowledge of state laws and regulations relative to claim practices
  • Ability to solve problems and find solutions expeditiously
  • Understand concepts of court processes
  • Ability and willingness to present interesting coverage and/or liability cases to management and other adjusters in the Casualty team
  • Excellent oral and written communication skills
  • Proficiency with technology, primarily Microsoft Office – Word and Excel


Benefits: AFIC offers a competitive salary and a comprehensive benefits package to support you.


Competitive Salary: Rewarding your expertise and experience

Financial Security: 401K with up to a 6% company match

Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and Vision coverage, Access to telemedicine services

Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best

Work-Life Balance: Monday-Friday, 8 am-5 pm CST, with holiday pay and PTO

Employee Recognition: We celebrate work milestones to show appreciation for your contributions

Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement

Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more