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Insurance Claim Manager Jobs in Chicago, IL (NOW HIRING)

NorthShore

Insurance Representative II

Warrenville, IL · On-site

$20.69 - $30/hr

... managing insurance claims and resolving billing and payment issues. This position plays a critical role in ensuring the hospital's financial success by optimizing the insurance claim process ...

AXIS Capital

Claims Specialist

Chicago, IL · On-site

$75K - $130K/yr

Settng accurate and timely claim reserves and make referrals to Claim Manager where necessary ... insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk ...

BAXTER

Global Injury & Claim Coordinator

Deerfield, IL · On-site

Certified Case Manager (CCM) preferred. * Demonstrated expertise in complex workers compensation claim management across multiple jurisdictions. * Experience collaborating with TPAs, insurers ...

The Whiteside Agency

Cyber Claim Counsel

Chicago, IL

$111K - $184K/yr

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team ...

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All JobsInsurance Claim JobsInsurance Claim Manager JobsInsurance Claim Manager Jobs in Chicago, IL

Insurance Claim Manager information

See Chicago, IL salary details

$36.1K

$90.6K

$143.3K

How much do insurance claim manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for insurance claim manager in Chicago, IL is $90,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $108,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Insurance Claim Managers, and how can they be effectively addressed?

Insurance Claim Managers often encounter challenges such as managing high volumes of complex claims, balancing customer satisfaction with company policies, and staying updated on evolving regulations. Effectively addressing these challenges requires strong organizational skills, attention to detail, and ongoing professional development. Collaborating closely with adjusters, legal teams, and clients can also help streamline processes and ensure fair, timely resolutions.

What is the difference between Insurance Claim Manager vs Insurance Adjuster?

AspectInsurance Claim ManagerInsurance Adjuster
CredentialsLicenses, certifications (e.g., CPCU, ARM)Licenses, certifications (e.g., AIC, CPCU)
Work EnvironmentOffice-based, managerial oversightFieldwork, on-site inspections
Employer & IndustryInsurance companies, large agenciesInsurance companies, independent firms
Primary FocusOverseeing claims process, team managementAssessing damages, settling claims

The Insurance Claim Manager typically oversees the entire claims process and manages teams, requiring managerial skills and certifications. In contrast, the Insurance Adjuster focuses on evaluating damages and settling individual claims, often working in the field. Both roles require similar credentials and industry experience but differ in daily responsibilities and work environment.

What are the key skills and qualifications needed to thrive as an Insurance Claim Manager, and why are they important?

To thrive as an Insurance Claim Manager, you need in-depth knowledge of insurance policies, strong analytical abilities, and experience in claims processing, typically supported by a bachelor’s degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications such as AIC (Associate in Claims) are commonly required. Exceptional communication, negotiation, and leadership skills help in resolving disputes and managing teams effectively. These skills are crucial to efficiently handle complex claims, ensure regulatory compliance, and deliver excellent customer service.

What does an Insurance Claim Manager do?

An Insurance Claim Manager oversees the claims process within an insurance company, ensuring that claims are handled efficiently, fairly, and in accordance with company policies and legal requirements. They supervise claim adjusters, review complex or disputed claims, and work to resolve any issues that arise during the claims process. Their role also involves improving claims procedures, training staff, and ensuring customer satisfaction. Insurance Claim Managers play a critical part in minimizing company losses while ensuring policyholders receive the coverage they're entitled to.
Insurance Claim Manager jobs near you
Infographic showing various Insurance Claim Manager job openings in Chicago, IL as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $90,581 per year, or $43.5 per hour.

Claims Manager, Construction Defect

Starr Insurance Companies

Chicago, IL

Full-time

Posted 16 days ago

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Starr is looking for an experienced construction defect claim manager to join our team.

Preferred Location: Atlanta or Alpharetta

Alternate Locations: Houston, Chicago, Scottsdale, or Philadelphia

Responsibilities:

The Construction Defect Claims Manager will be responsible for handling construction defect claims throughout the United States involving Starr insureds. The claims require prompt coverage analysis, determination of liability and defenses, investigation of alleged damages, and timely reserve evaluation.

The claim manager will be required to attend virtual and in person mediations and settlement conferences to negotiate cost-effective settlements, and potentially attend trials.

The claim manager will interact with respective profit center leaders, underwriters, actuaries, and reinsurers on trends, developments, and individual claims.

Requirements:

  • Bachelor's degree
  • At least 7 years of experience handing Construction Defect claims
  • Superior negotiation and litigation management skills
  • Strong communication (verbal and written) and interpersonal skills
  • Proficient in Microsoft Office suite
  • Must have a pro-active approach
  • Travel may be required and will vary depending on business needs and caseload
  • Insurance adjuster licenses must be obtained where needed. Candidates who are already broadly licensed are preferred.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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