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Insurance Claim Manager Jobs in Florida (NOW HIRING)

The Whiteside Agency

Cyber Claim Counsel

Tampa, FL

$111K - $184K/yr

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team ...

Coinamatic Canada

Paralegal

Miami, FL

The Paralegal supports the legal department in all aspects of the company's legal operations, including contract management, corporate governance, regulatory compliance, insurance claim management ...

FCCI Insurance Group

Surety Claim Specialist

Sarasota, FL · On-site +1

$102K - $157K/yr

FCCI Insurance Group is a trusted provider of comprehensive property & casualty coverage in 20 ... This includes the preparation and presentation of reports and summaries to claims management staff ...

FCCI Insurance Group

Surety Claim Specialist

Lake Mary, FL · On-site +1

$102K - $157K/yr

FCCI Insurance Group is a trusted provider of comprehensive property & casualty coverage in 20 ... This includes the preparation and presentation of reports and summaries to claims management staff ...

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All JobsInsurance Claim JobsInsurance Claim Manager JobsInsurance Claim Manager Jobs in Florida

Insurance Claim Manager information

See Florida salary details

$26.2K

$65.7K

$103.9K

How much do insurance claim manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for insurance claim manager in Florida is $65,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $78,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Insurance Claim Managers, and how can they be effectively addressed?

Insurance Claim Managers often encounter challenges such as managing high volumes of complex claims, balancing customer satisfaction with company policies, and staying updated on evolving regulations. Effectively addressing these challenges requires strong organizational skills, attention to detail, and ongoing professional development. Collaborating closely with adjusters, legal teams, and clients can also help streamline processes and ensure fair, timely resolutions.

What is the difference between Insurance Claim Manager vs Insurance Adjuster?

AspectInsurance Claim ManagerInsurance Adjuster
CredentialsLicenses, certifications (e.g., CPCU, ARM)Licenses, certifications (e.g., AIC, CPCU)
Work EnvironmentOffice-based, managerial oversightFieldwork, on-site inspections
Employer & IndustryInsurance companies, large agenciesInsurance companies, independent firms
Primary FocusOverseeing claims process, team managementAssessing damages, settling claims

The Insurance Claim Manager typically oversees the entire claims process and manages teams, requiring managerial skills and certifications. In contrast, the Insurance Adjuster focuses on evaluating damages and settling individual claims, often working in the field. Both roles require similar credentials and industry experience but differ in daily responsibilities and work environment.

What are the key skills and qualifications needed to thrive as an Insurance Claim Manager, and why are they important?

To thrive as an Insurance Claim Manager, you need in-depth knowledge of insurance policies, strong analytical abilities, and experience in claims processing, typically supported by a bachelor’s degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications such as AIC (Associate in Claims) are commonly required. Exceptional communication, negotiation, and leadership skills help in resolving disputes and managing teams effectively. These skills are crucial to efficiently handle complex claims, ensure regulatory compliance, and deliver excellent customer service.

What does an Insurance Claim Manager do?

An Insurance Claim Manager oversees the claims process within an insurance company, ensuring that claims are handled efficiently, fairly, and in accordance with company policies and legal requirements. They supervise claim adjusters, review complex or disputed claims, and work to resolve any issues that arise during the claims process. Their role also involves improving claims procedures, training staff, and ensuring customer satisfaction. Insurance Claim Managers play a critical part in minimizing company losses while ensuring policyholders receive the coverage they're entitled to.
What cities in Florida are hiring for Insurance Claim Manager jobs? Cities in Florida with the most Insurance Claim Manager job openings:
Insurance Claim Manager jobs near you
Infographic showing various Insurance Claim Manager job openings in Florida as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $65,658 per year, or $31.6 per hour.

Workers' Compensation Claim Administrator

The Hartford

Lake Mary, FL • On-site, Remote

$51K - $77K/yr

Full-time

Posted 10 days ago

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

58th of 300 rated insurance

Job description

Administrator Claims - CH10EN

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

Workers' Compensation Claim Administrator

The Workers' Compensation Claim Administrator role will work within established procedures in adherence to statutory, regulatory, and ethical requirements. Our dynamic team of claim professionals provide superb customer service with the valuation, and disposition of claims while adhering to our corporate claim's excellence polices.

Responsibilities:

  • Effectively manage workers' compensation claims requiring coverage and compensability investigations as identified from First Notice of Loss in multiple jurisdictions.
  • Identify co-morbid conditions/prior conditions that may affect the original or ongoing compensability decision of the claim
  • Provide benefit oversight and file disposition appropriate for claim complexity and adherence to statutory guidelines for all claims
  • Leverage a network of internal partner resources such as: nurses, utilization review, and subject matter experts to help with disposition of the claim
  • Identify and investigate potential fraud red flags, inclusive of referral to SIU
  • Provide exceptional customer service by establishing and maintaining productive business relationships with internal and external customers through written and verbal communication
  • Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions, such as coverage analysis, compensability decisions, escalation of injury complexity, attorney representation, and potential red flags
  • Leverage contemporary technology to achieve accurate and efficient claim outcomes

Qualifications:

  • Prior workers' compensation insurance claim handling is preferred
  • HS Diploma required, Bachelor's Degree is preferred
  • 2+ years of customer service experience preferred
  • Ability to meet productivity targets in a fast-paced, team-oriented environment
  • Excellent written and communication skills with the ability to resolve service issues
  • Possess strong time management and organizational skills
  • Ability to adapt and flourish using industry-changing workflows
  • Ability to self-manage competing priorities while delivering accurate work within key timelines
  • Strong computer proficiency in the MS Office Suite (Word, Excel, Outlook & PowerPoint)

Additional Details:

  • As a condition of your employment, you must obtain and maintain a State Adjuster's License to process Property & Casualty Insurance. Continued employment with The Hartford is contingent upon the successful passage of the Licensing exam within 1 year from your date of hire.

Work Arrangement:

  • This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Scottsdale, AZ, or Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).Candidates who do not live near an office will have aremote work schedule, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$51,769 - $77,653

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us|Our Culture|What It's Like to Work Here|Perks & Benefits

What The Hartford employees say

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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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