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Insurance Claim Manager Jobs in Florida (NOW HIRING)

Capital Claims Group

Be Seen First

Claims Support Administrator

Miramar, FL · On-site

$20 - $23/hr

Our mission is to help property owners navigate the insurance claim process with professionalism, integrity, and expert claim management. We believe great customer service, communication, and ...

The Whiteside Agency

Cyber Claim Counsel

Tampa, FL · On-site

$111K - $184K/yr

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team ...

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All JobsInsurance Claim JobsInsurance Claim Manager JobsInsurance Claim Manager Jobs in Florida

Insurance Claim Manager information

See Florida salary details

$26.2K

$65.7K

$103.9K

How much do insurance claim manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for insurance claim manager in Florida is $65,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $78,500.00 per year, depending on experience, location, and employer.

What does an insurance claim manager do?

An Insurance Claim Manager oversees the claims process within an insurance company, ensuring that claims are handled efficiently, fairly, and in accordance with company policies and legal requirements. They supervise claim adjusters, review complex or disputed claims, and work to resolve any issues that arise during the claims process. Their role also involves improving claims procedures, training staff, and ensuring customer satisfaction. Insurance Claim Managers play a critical part in minimizing company losses while ensuring policyholders receive the coverage they're entitled to.

What are the key skills and qualifications needed to thrive as an insurance claim manager?

To thrive as an Insurance Claim Manager, you need in-depth knowledge of insurance policies, strong analytical abilities, and experience in claims processing, typically supported by a bachelor’s degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications such as AIC (Associate in Claims) are commonly required. Exceptional communication, negotiation, and leadership skills help in resolving disputes and managing teams effectively. These skills are crucial to efficiently handle complex claims, ensure regulatory compliance, and deliver excellent customer service.

What are some common challenges faced by insurance claim managers, and how can they be effectively addressed?

Insurance Claim Managers often encounter challenges such as managing high volumes of complex claims, balancing customer satisfaction with company policies, and staying updated on evolving regulations. Effectively addressing these challenges requires strong organizational skills, attention to detail, and ongoing professional development. Collaborating closely with adjusters, legal teams, and clients can also help streamline processes and ensure fair, timely resolutions.

What is the difference between Insurance Claim Manager vs Insurance Adjuster?

AspectInsurance Claim ManagerInsurance Adjuster
CredentialsLicenses, certifications (e.g., CPCU, ARM)Licenses, certifications (e.g., AIC, CPCU)
Work EnvironmentOffice-based, managerial oversightFieldwork, on-site inspections
Employer & IndustryInsurance companies, large agenciesInsurance companies, independent firms
Primary FocusOverseeing claims process, team managementAssessing damages, settling claims

The Insurance Claim Manager typically oversees the entire claims process and manages teams, requiring managerial skills and certifications. In contrast, the Insurance Adjuster focuses on evaluating damages and settling individual claims, often working in the field. Both roles require similar credentials and industry experience but differ in daily responsibilities and work environment.

What cities in Florida are hiring for Insurance Claim Manager jobs?

Cities in Florida with the most Insurance Claim Manager job openings:

Insurance Claim Manager jobs near you
Infographic showing various Insurance Claim Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $65,658 per year, or $31.6 per hour.

Claims Support Administrator

Capital Claims Group

Miramar, FL • On-site

$20 - $23/hr

Full-time

Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join One of the Fastest Growing Public Adjusting Firms

Capital Claims Group is a licensed public adjusting firm representing homeowners, business owners, condominium associations, apartment complexes, and commercial property owners throughout multiple states.

We are looking for a highly organized, detail-oriented Claims Support Administrator to become an important part of our growing team. This position supports our claims department by helping move insurance claims efficiently while providing outstanding customer service.

If you enjoy organization, problem solving, communicating with clients, and working in a fast-paced office environment, we would love to meet you.

Responsibilities

  • Assist with daily management of property insurance claims
  • Communicate professionally with homeowners, insurance companies, attorneys, contractors, and vendors
  • Follow up on outstanding claim documentation
  • Schedule inspections, meetings, mediations, appraisals, and recorded statements
  • Review claim files for completeness and accuracy
  • Upload, organize, and maintain electronic claim files
  • Track claim activity and document detailed file notes
  • Request policies, estimates, reports, photographs, and claim documents
  • Monitor deadlines and ensure timely follow-up
  • Support the claims team with administrative tasks and special projects
  • Deliver exceptional customer service throughout the claims process

Qualifications

  • Excellent verbal and written communication skills
  • Strong organizational and time management abilities
  • Ability to manage multiple tasks simultaneously
  • High attention to detail
  • Professional phone etiquette
  • Self-motivated with a positive attitude
  • Ability to work independently and as part of a team
  • Strong computer skills
  • Experience with Microsoft Office and Adobe Acrobat
  • Experience working in insurance, restoration, construction, legal, or administrative support is preferred but not required

Preferred Skills

  • Customer service experience
  • Insurance claims experience
  • Scheduling and calendar management
  • Document management
  • CRM or claims management software experience
  • Problem-solving mindset
  • Ability to prioritize work in a fast-paced environment

What We Offer

  • Full-time, stable position
  • Competitive hourly pay based on experience
  • Paid training
  • Career growth opportunities
  • Supportive team environment
  • Opportunity to work on meaningful claims that help homeowners and businesses recover after property damage

About Capital Claims Group

At Capital Claims Group, we advocate exclusively for policyholders. Our mission is to help property owners navigate the insurance claim process with professionalism, integrity, and expert claim management. We believe great customer service, communication, and documentation are the foundation of every successful claim.

If you're looking for a career where your organizational skills make a real difference in helping people recover after a loss, we'd love to hear from you.

Apply today and become part of a growing team that's making an impact across the country.

Company Description

Capital Claims Group Inc. is a trusted public insurance adjusting firm dedicated to putting our clients first. We specialize in analyzing, evaluating, and negotiating to secure the best possible settlement for our clients insurance claim.