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Insurance Claim Investigator Jobs in Delaware (NOW HIRING)

Allied Universal

Surveillance Investigator

Wilmington, DE · On-site

$20.75 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Allied Universal ® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ...

Allied Universal

Surveillance Investigator

Wilmington, DE · On-site

$20.75 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ...

State Farm

Claim Specialist - Property Field Inspection

Dover, DE · On-site

$69K - $99K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Investigate and adjust both personal and commercial property claims with exposures up to $500,000 ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...

State Farm

Claim Specialist - Property Field Inspection

Dover, DE · On-site

$64K - $99K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Investigate and adjust both personal and commercial property claims with exposures up to $500,000 ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...

Sedgwick

Claims Advisor, Professional Liability | E&O, D&O

Dover, DE · On-site

$115K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Insurance Claims Advisor, Professional Liability | E&O, D&O PRIMARY PURPOSE OF THE ROLE: Manage and ... on the claim * Conducts or assigns full investigation and provides report of investigation ...

Capstone ISG Inc

Field Property Adjuster

Wilmington, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Establish and maintain appropriate claim reserves based on investigation findings and projected ... High school diploma required; additional education in insurance, construction, business ...

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All JobsInsurance Claim Investigator JobsInsurance Claim Investigator Jobs in Delaware

Insurance Claim Investigator information

See Delaware salary details

$35K

$65.3K

$89.6K

How much do insurance claim investigator jobs pay per year?

As of Aug 15, 2026, the average yearly pay for insurance claim investigator in Delaware is $65,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $75,100.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claim Investigator vs Insurance Adjuster?

AspectInsurance Claim InvestigatorInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; some roles prefer certifications like CPCU or ARMRequires similar credentials; certifications like CPCU or AIC are common
Work EnvironmentInvestigates claims, interviews witnesses, reviews evidence, often in an office or on-siteEvaluates damages, negotiates settlements, works in offices or remotely
Employer & Industry UsageUsed by insurance companies, law enforcement, or third-party investigatorsEmployed by insurance companies, adjusting claims for property, auto, or health insurance

Both roles involve assessing insurance claims, but Insurance Claim Investigators focus more on gathering evidence and conducting investigations, while Insurance Adjusters evaluate damages and negotiate settlements. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an insurance claim investigator?

To thrive as an Insurance Claim Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, finance, or a related field. Familiarity with investigation software, claims management systems, and sometimes certifications like the Certified Fraud Examiner (CFE) credential are valuable. Excellent interpersonal, communication, and critical thinking skills help in conducting interviews and preparing clear, unbiased reports. These abilities are crucial for accurately assessing claims, detecting fraud, and protecting both the company and customers from financial loss.

What are some common challenges faced by insurance claim investigators, and how can applicants prepare for them?

Insurance Claim Investigators often encounter challenges such as gathering accurate information from reluctant witnesses, identifying potential fraud, and managing a high caseload with tight deadlines. Applicants can prepare by developing strong interpersonal skills, attention to detail, and persistence in fact-finding. Familiarity with legal protocols, report writing, and digital investigation tools also helps investigators efficiently resolve claims and collaborate effectively with adjusters, legal teams, and law enforcement.

What does an insurance claim investigator do?

An insurance claim investigator is responsible for examining insurance claims to determine their legitimacy and prevent fraudulent activities. They gather and analyze evidence, interview claimants and witnesses, review documents, and work with law enforcement or legal teams if necessary. Their goal is to ensure that claims are valid and that the insurance company pays only for legitimate losses. Investigators may work on various types of claims, such as auto, health, property, or life insurance. They play a crucial role in maintaining the integrity of the insurance process.

What are popular job titles related to Insurance Claim Investigator jobs in Delaware?

For Insurance Claim Investigator jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Insurance Claim Investigator jobs in Delaware look for?

The top searched job categories for Insurance Claim Investigator jobs in Delaware are:

Insurance Claim Investigator jobs near you
Infographic showing various Insurance Claim Investigator job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,299 per year, or $31.4 per hour.

Surveillance Investigator

Allied Universal® Compliance and Investigations

Wilmington, DE

$20.75 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,574 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description


Company Overview:

Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.


Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim.

  • No two days are the same!
  • Auto and travel allowances!
  • Must possess a valid driver's license with at least one year of driving experience

RESPONSIBILITIES:

  • Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability
  • Utilize various surveillance techniques and equipment to monitor subjects covertly
  • Document and report observations, activities, and any relevant information in a clear and concise manner
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
  • Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
  • Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field
  • Flexibility to work varied and irregular hours/days including weekends and holidays
  • Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
  • Proficient in utilizing laptop computers, video cameras and cell phones
  • Capable of maintaining focus and multitasking effectively in a dynamic environment
  • Demonstrated ability to manage stressful situations with composure and professionalism
  • Ability to work in a very independent environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Associate’s Degree or higher, preferably in Criminal Justice
  • Security/Loss Prevention experience
  • Military experience
  • Law enforcement experience
  • Prior insurance investigations experience
  • Prior educational or professional incident reporting and/or investigations experience

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Seven paid holidays annually, sick days available where required by law
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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