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Claim Investigator Jobs in Delaware (NOW HIRING)

Surveillance Investigator

Wilmington, DE · On-site

$20.75 - $25.75/hr

As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a ...

Surveillance Investigator

Wilmington, DE · On-site

$20.75 - $25.75/hr

As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a ...

Coordinate with internal teams, including Quality, Engineering, Maintenance, Finance, and Customer Operations, to support claim investigation and resolution. * Monitor and track warranty performance ...

Establish and maintain appropriate claim reserves based on investigation findings and projected exposure. * Prepare comprehensive reports, coverage analyses, settlement recommendations, and client ...

Claims Analyst - REMOTE

Dover, DE · On-site

$90 - $120/hr

Interacts with Law Department on significant cases, and updates field operations personnel on claim status * Supervises outside vendors retained for investigations, cost containment, expert witnesses ...

Auto Damage Desk Adjuster

Wilmington, DE · Hybrid

$48K - $62K/yr

Negotiate and convey claim settlements within authority limits. * Research and locate additional information and documentation to investigate, evaluate and properly resolve claims. * Pro-actively ...

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Showing results 1-20

Claim Investigator information

See Delaware salary details

$35K

$65.3K

$89.6K

How much do claim investigator jobs pay per year?

As of Sep 7, 2026, the average yearly pay for claim investigator in Delaware is $65,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $75,100.00 per year, depending on experience, location, and employer.

What is a claim investigator?

Claim investigators are professionals who examine insurance claims to determine their validity and prevent fraudulent activity. They gather facts by interviewing claimants and witnesses, reviewing documents, and sometimes conducting surveillance. Their goal is to ensure that claims are legitimate and that the insurance company pays out only genuine claims. Claim investigators work for insurance companies, government agencies, or as independent consultants. Their work plays a crucial role in keeping insurance costs down and maintaining the integrity of the claims process.

How does a claim investigator typically collaborate with other departments during the claims process?

Claim Investigators frequently work closely with departments such as underwriting, legal, and customer service to ensure a thorough and fair claims process. They may gather information from adjusters, consult with legal teams on complex or potentially fraudulent cases, and communicate findings to customer service representatives who update claimants. This collaborative environment helps ensure that investigations are comprehensive and that claims are resolved efficiently and accurately.

What are the key skills and qualifications needed to thrive as a claim investigator, and why are they important?

To thrive as a Claim Investigator, you need strong analytical skills, attention to detail, and a background in insurance, criminology, or a related field, often supported by relevant certifications. Familiarity with claims management systems, investigative software, and legal research databases is typically required. Excellent communication, critical thinking, and ethical judgment are standout soft skills in this role. These competencies are crucial to accurately assessing claims, preventing fraud, and ensuring fair outcomes for all parties involved.

What is the difference between Claim Investigator vs Insurance Adjuster?

AspectClaim InvestigatorInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; some roles prefer certifications like CPCU or ARMRequires a high school diploma; certifications like AIC or CPCU are common
Work EnvironmentInvestigates claims, interviews witnesses, reviews evidence, often in the field or officeEvaluates insurance claims, inspects damages, may work in the field or office
Employer & IndustryInsurance companies, third-party claims firms, law enforcement agenciesInsurance companies, adjusting firms, public agencies

Both Claim Investigators and Insurance Adjusters work within the insurance industry, assessing claims and gathering evidence. While Claim Investigators focus more on investigating suspicious or complex claims, Insurance Adjusters primarily evaluate damages and determine settlement amounts. The roles often overlap, but Claim Investigators tend to handle more in-depth investigations, sometimes requiring specialized certifications.

How to become a claim investigator?

To become a claim investigator, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in fields like criminal justice, insurance, or related areas. Relevant skills include attention to detail, analytical thinking, and knowledge of insurance policies; obtaining industry certifications such as the Certified Insurance Fraud Investigator (CIFI) can enhance prospects. The job often involves working in an office environment, sometimes with fieldwork, and may require background checks and ongoing training.

What are popular job titles related to Claim Investigator jobs in Delaware?

For Claim Investigator jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Claim Investigator jobs in Delaware look for?

The top searched job categories for Claim Investigator jobs in Delaware are:

Infographic showing various Claim Investigator job openings in Delaware as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $65,299 per year, or $31.4 per hour.

Surveillance Investigator

Allied Universal® Compliance and Investigations

Wilmington, DE • On-site

$20.75 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Key responsibilities

  • Perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities.

  • Document and report observations, activities, and relevant information clearly and concisely.

  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.


Allied Universal rating

5.5

Company rating: 5.5 out of 10

Based on 2,609 frontline employees who took The Breakroom Quiz

77th of 119 rated security


Job description

Overview

Company Overview:

Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.


Job Description

Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim.

  • Must possess a valid driver's license with at least one year of driving experience 
  • No office to report to! 
  • Company credit card to cover fuel and hotel expenses 

RESPONSIBILITIES:

  • Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability
  • Utilize various surveillance techniques and equipment to monitor subjects covertly
  • Document and report observations, activities, and any relevant information in a clear and concise manner
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
  • Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
  • Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field
  • Flexibility to work varied and irregular hours/days including weekends and holidays
  • Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
  • Proficient in utilizing laptop computers, video cameras and cell phones
  • Capable of maintaining focus and multitasking effectively in a dynamic environment
  • Demonstrated ability to manage stressful situations with composure and professionalism
  • Ability to work in a very independent environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Associate’s Degree or higher, preferably in Criminal Justice
  • Security/Loss Prevention experience
  • Military experience
  • Law enforcement experience
  • Prior insurance investigations experience
  • Prior educational or professional incident reporting and/or investigations experience

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Seven paid holidays annually, sick days available where required by law
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.


Requisition ID
2026-1660360

What Allied Universal employees say

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US