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Insurance Claim Inspector Jobs in Phoenix, AZ (NOW HIRING)

A1 Restoration

Project Manager

Phoenix, AZ · On-site

$65K - $75K/yr

This role requires strong Xactimate proficiency, insurance claim experience, and the ability to ... inspections Ability to work in residential and commercial job site environments Ability to lift and ...

Farmers Insurance

Commercial Auto - Weekday

Phoenix, AZ · Hybrid

Maintains ownership of the claim and completes work with a limited degree of supervision. * Serves ... Insurance Adjusters License in states where applicable, required. Experience Requirements * Prior ...

USAA

Property Adjuster Specialist - Desk

Phoenix, AZ

This is a Desk-based/Non-inspect role for the Pacific Time Zone, Mountain Time Zone (Including the ... Investigates claim damages by conducting research from various sources, including the insured ...

USAA

Property Adjuster Specialist - Desk

Phoenix, AZ · On-site

This is a Desk-based/Non-inspect role for the Pacific Time Zone, Mountain Time Zone (Including the ... Investigates claim damages by conducting research from various sources, including the insured ...

USAA

Property Adjuster Specialist - Desk

Phoenix, AZ

This is a Desk-based/Non-inspect role for the Pacific Time Zone, Mountain Time Zone (Including the ... Investigates claim damages by conducting research from various sources, including the insured ...

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All JobsInsurance Claim Inspector JobsInsurance Claim Inspector Jobs in Phoenix, AZ

Insurance Claim Inspector information

See Phoenix, AZ salary details

$5

$19

$23

How much do insurance claim inspector jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for insurance claim inspector in Phoenix, AZ is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $21.97 per hour, depending on experience, location, and employer.

How to become an insurance claim investigator?

To become an insurance claim investigator, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education or relevant experience in insurance, law enforcement, or investigations. Developing skills in interviewing, report writing, and using investigative tools is important, and obtaining certifications such as the Certified Insurance Fraud Investigator (CIFI) can enhance prospects. On-the-job training is common, and investigators often work in an office or field environment, sometimes requiring a valid driver's license for fieldwork.

What are some common challenges Insurance Claim Inspectors face during field assessments, and how can they be addressed?

Insurance Claim Inspectors often encounter challenges such as coordinating site visits with clients, gathering accurate documentation under time constraints, and managing difficult conversations with policyholders who may be under stress. To address these challenges, inspectors rely on strong organizational skills, clear communication, and adherence to standardized assessment protocols. Building rapport with clients and maintaining professionalism helps facilitate smoother inspections and ensures all necessary information is collected efficiently.

What does an Insurance Claim Inspector do?

An Insurance Claim Inspector is responsible for investigating and evaluating insurance claims to determine the extent of the insurance company’s liability. They inspect damaged property, interview claimants and witnesses, review police or medical reports, and prepare detailed reports on their findings. Their goal is to ensure that claims are legitimate and that settlements are accurate and fair according to policy terms. They play a crucial role in preventing insurance fraud and maintaining trust between the insurer and policyholders.

Is claim adjusting a dying field?

Claim adjusting is a stable profession within the insurance industry, with demand driven by property and casualty claims. While technology such as claims management software and automation tools are increasingly used, the need for human adjusters remains, especially for complex or disputed claims. Continuous training and certification can enhance job prospects in this evolving field.

Which claims adjusters make the most money?

Senior claims adjusters, especially those handling complex or high-value claims such as commercial or large-loss claims, tend to earn the highest salaries in the field. Adjusters with specialized certifications, extensive experience, and strong negotiation skills typically command higher pay. Geographic location and employer size can also influence earnings for claims adjusters.

How much does a claims adjuster make?

The average annual salary for a claims adjuster in Florida is approximately $60,000, but it can range from around $45,000 to over $80,000 depending on experience, certifications, and employer. Adjusters with specialized skills or advanced licenses may earn higher wages, and the role often involves fieldwork and detailed claim assessments.

What is the difference between Insurance Claim Inspector vs Insurance Adjuster?

AspectInsurance Claim InspectorInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are beneficialRequires similar credentials; often holds adjuster licenses and certifications
Work EnvironmentField inspections at claim sites, offices, or homesFieldwork and office work, assessing damages and reviewing claims
Employer & IndustryInsurance companies, third-party inspection firmsInsurance companies, independent adjusting firms
Primary FocusInspecting property or vehicle damages to verify claimsEvaluating insurance claims to determine coverage and settlement

Both roles involve assessing damages and verifying claims, often requiring similar certifications. Insurance Claim Inspectors focus mainly on inspecting damages, while Insurance Adjusters evaluate entire claims for settlement. The roles are complementary within the insurance industry, with overlapping skills and work environments.

What are the key skills and qualifications needed to thrive as an Insurance Claim Inspector, and why are they important?

To thrive as an Insurance Claim Inspector, you need strong analytical skills, attention to detail, and a background in insurance, risk assessment, or a related field—often supported by relevant certifications or an associate’s degree. Familiarity with claims management software, digital inspection tools, and industry regulations is typically required. Excellent communication, negotiation, and organizational skills help inspectors effectively interact with clients and resolve claims efficiently. These skills and qualities are crucial for ensuring accurate claim evaluations, minimizing fraud, and delivering fair outcomes for both insurers and policyholders.
What are popular job titles related to Insurance Claim Inspector jobs in Phoenix, AZ? For Insurance Claim Inspector jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Insurance Claim Inspector jobs in Phoenix, AZ look for? The top searched job categories for Insurance Claim Inspector jobs in Phoenix, AZ are:
Insurance Claim Inspector jobs near you

Project Manager

A1 Restoration of Arizona LLC

Phoenix, AZ

$65K - $75K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 18 days ago

Job description

Description


About Us

A1 Restoration of Phoenix is a restoration and mitigation company specializing in water, fire, and related property losses for residential and commercial clients in the Phoenix market. We work closely with insurance carriers, adjusters, contractors, and referral partners to deliver fast, professional, and well-documented restoration services.

We are seeking an experienced Project Manager to run active restoration projects, manage timelines and budgets, and drive jobs from initial loss through completion and payment.

Position Summary

The Project Manager is responsible for managing restoration and mitigation projects from start to finish, including scope development, estimating, scheduling, documentation, customer communication, and job profitability. This role requires strong Xactimate proficiency, insurance claim experience, and the ability to manage multiple active projects simultaneously.

This is a hands-on project management role focused on execution, timeline control, insurance coordination, and financial performance.

Key Responsibilities

Project Management & Execution

Manage restoration and mitigation projects from initial loss through completion

Develop accurate scopes of work and Xactimate estimates

Control project timelines, schedules, and production flow

Oversee subcontractors, technicians, and vendors as needed

Monitor job progress to ensure quality, efficiency, and profitability

Estimating, Insurance & Documentation

Write and manage Xactimate estimates, revisions, and supplements

Communicate with insurance adjusters regarding scope, pricing, and approvals

Maintain clean, complete, and defensible job files

Ensure documentation and photo standards meet insurance requirements

Drive jobs through approval, invoicing, and payment

Client & Partner Communication

Communicate professionally with homeowners, property managers, adjusters, and referral partners

Set clear expectations regarding scope, timelines, and processes

Resolve issues and manage change orders as needed

Financial & Performance Control

Track job costs, margins, and production efficiency

Monitor material usage, labor, and subcontractor performance

Ensure projects meet company profitability targets

Qualifications

3+ years of experience as a Restoration or Mitigation Project Manager

Strong proficiency in Xactimate (required)

Experience managing insurance claims and adjuster communication

Proven ability to manage multiple projects and deadlines

Strong organizational and documentation skills

Valid driver's license with clean driving record

Strong communication, negotiation, and customer service skills

Physical & Work Requirements

Ability to perform job site visits and inspections

Ability to work in residential and commercial job site environments

Ability to lift and carry equipment and materials as needed

Willingness to respond to emergency losses as required

Benefits

Medical, dental, and vision insurance

Paid time off and holidays

Performance-based bonus opportunities

Growth opportunities within a growing organization

Equal Employment Opportunity

A1 Restoration of Phoenix is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

ADA Statement

Applicants must be able to perform the essential functions of this position with or without reasonable accommodation.

65,000 - 75,000

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