Insurance Case Worker Jobs (NOW HIRING)

Job Overview of Case Worker

The case manager is responsible for the coordination of case management services for children (and their families) that attend the Orchard School. The case manager is primarily responsible for the case management of children who are here through DSS contracts, but will also serve children in the residential program and day program who are not connected with DSS.

He or she must demonstrate strong knowledge regarding case management services, must work effectively with families, and work collaboratively with the clinical social workers and other team members.  The case manager maintains relationships with outside agencies through phone contact and/or face-to-face meetings and is able to represent Andrus at meetings.    

 Schedule: Monday-Friday 9am-5pm (flexibility as needed) 

Essential Duties of Case Worker

Key duties of this position include, but are not limited to, the following:

1. Effectively manages overall case management process for the children and families on caseload

• Case management including proper communication with outside agencies, assisting families to be connected with necessary resources and the provision of support to children and families as needed and developed with clinical social workers
• Provision of contract specific services such as supervised visits, scheduling and coordinating service plan reviews, attendance at court hearings, and so on.   
• Meet with children individually to provide support in the discharge planning process, to include incorporating them in and educating them regarding the planning of discharge.
• Develop and maintain relationships regarding a broad knowledge of appropriate community resources and organizations, which can include attendance at county wide meetings
• Become familiar with various counties’ Single Point of Access (SPOA) and be responsible for managing SPOA applications.
• Is available for phone consultations with families as well as face to face family sessions, home visits and other non-traditional means to build alliances with families
• Meets requirements of Article 29 in regards to referrals, provision of services, and discharge planning for children and families.

1. Works effectively with team to ensure excellent service delivery

• Represent Andrus effectively and professionally in range of meetings, including court hearings, Service Plan Reviews, SPOA meetings, Treatment Planning Conferences, and so on.   
• Maintains knowledge of current developments in DSS or OCFS requirements regarding CONNECTIONS
• Work closely with CONNECTIONS coordinator and Clinical Director to ensure compliance with contractual obligations regarding case services.

1. Manages all clinical documentation for cases effectively and professionally

• Ensures all clinical documentation is completed in a timely and accurate fashion using agency protocol
• Maintains notes and submits all required documents in a timely fashion, which may include CONNECTIONS and ANASAZI notes
• Maintain tracking of all contractual obligations for DSS children, including Connections documentation, FASPs, Service Plan reports all other required reports, as well as attendance at required appearances including but not limited to permanency hearings and Service Plan reviews

1. Understands and models agency and department’s commitments, mission, vision and treatment philosophy 

• Participates actively in clinical meetings, demonstrating self awareness, responsibility, initiative and professionalism 
•  Is flexible and accommodating in unplanned or crisis situations
•  Seeks and accepts help and direction freely and when needed
•  Actively participates in team discussions and demonstrates follow through on team's goals and plans
•  Demonstrates a commitment to ongoing professional development through the study and practice of new skills and knowledge in the field
•  Models Sanctuary commitments in all interactions
•  Supports overall strategic plan of the organization
• Ability to adhere to our organizations core values and commitments

Essential Qualifications of Case Worker

Key qualifications include:  

1. Bachelors in Social Work or related field – BSW or an equivalent combination of education and experience from which comparable knowledge and ability can be acquired
2. Excellent oral and written communication skills.
3. Strong skills in a variety of software applications.
4. Strong organizational skills.
5. Ability to adhere to our organization’s core values
6. Valid Driver’s License or ability to acquire one within three months of service
7. Ability to access and utilize ADP app on smartphone or other device for access to agency programs
8. Spanish Speaking preferred

 Benefits Of Case Worker

• Generous PTO, 4 weeks of vacation, floating holidays, holidays, personal and sick time
• Health Insurance
• Dental Insurance
• Vision Benefits
• 401(k) Employer Contributions
• Tuition Reimbursement
• Flex Spending Accounts
• Employer Paid STD, LTD and Life Insurance
• Professional Development 

QUALIFICATIONS FOR CONTINUED EMPLOYMENT:

1. Adherence to all policies and procedures.
2. Punctual and regular attendance as scheduled.
3. Successful, safe and effective implementation of job tasks.

Physical/Travel Requirements of Case Worker 

Candidates who are successfully hired, must participate in our Therapeutic Crisis Intervention training which concludes with a written and verbal test, and you will be evaluated on conducting a proper physical restraint.

Employee must be able to drive in order to do Home Visits, off campus visits and attend Court appearances. 

1. Reach
2. Walk
3. Climb Stairs
4. Bend
5. Kneel

Disclaimer

Nothing in this job description restricts Andrus’ right to modify the duties/responsibilities of this job at any time, with or without advanced notice.

EEO Statement 

Andrus is an equal opportunity employer.