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Insurance Case Manager Jobs in Hackettstown, NJ (NOW HIRING)

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Insurance Case Manager information

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$33.6K

$52.5K

$76.5K

How much do insurance case manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for insurance case manager in Hackettstown, NJ is $52,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $61,000.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

What job categories do people searching Insurance Case Manager jobs in Hackettstown, NJ look for?

The top searched job categories for Insurance Case Manager jobs in Hackettstown, NJ are:

What cities near Hackettstown, NJ are hiring for Insurance Case Manager jobs?

Cities near Hackettstown, NJ with the most Insurance Case Manager job openings:

Infographic showing various Insurance Case Manager job openings in Hackettstown, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $52,534 per year, or $25.3 per hour.

Case Manager, Part-Time Days, 8a-4p, Atlantic Private Care

Atlantic Health System

Basking Ridge, NJ • On-site

$50.15 - $88.28/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Atlantic Health System rating

8.0

Company rating: 8.0 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

89th of 898 rated healthcare providers


Job description


Provide patient care and clinical support to field team as needed. Conduct prospect client evaluations, medical condition screening, service recovery and community representation with provider partners. Develop and coordinate education programming for CHHA, LPN and RN field staff. Supervise clinical field staff and provide case management to clients.
Principal Accountabilities:
Include, but are not limited to:
• Provide clinical support services to APC S clients and case managers
• Comply with policies and procedures necessary to maintain the standards required by accrediting bodies and/or licensing agencies.
• Complete incident forms, follow up and document on staff/ client complaints and concerns
• Provide input into the development of in-service program and conduct education sessions
• Assist with private duty nursing (PDN) cases, as necessary.
• Assist Scheduling Coordinators and HR Manager, with coordinating supervisions and client monitoring visits.
• Ensure case manager visits are completed and all necessary documentation Include, but are not limited to:
• Provide Clinical support services to APCS clients and case managers
• Comply with policies and procedures necessary to maintain the standards required by accrediting bodies and/or licensing agencies.
• Complete incident forms, follow up and document on staff/ client complaints and concerns
• Provide input into the development of in-service program and conduct education sessions
• Assist with private duty nursing (PDN) cases, as necessary.
• Assist Scheduling Coordinators and HR Manager, with coordinating supervisions and client monitoring visits.
• Ensure case manager visits are completed and all necessary documentation
• Screen prospective Skilled Nursing clients
• Conduct Chart audits as assigned and participate in PI committee
• Serve as mentor for new APC S team members and monitor performance.
• Participate in investigations and service recovery.
• Secure MD orders, create, care plans, medication profiles, assessments, reassessments, admission paperwork, discharge paperwork.
• Participate in case conferences, and departmental / staff meetings.
• Provide Weekend and evening RN call coverage as needed
• Screen prospective Skilled Nursing clients
• Conduct Chart audits as assigned and participate in PI committee
• Serve as mentor for new APC S team members and monitor performance.
• Participate in investigations and service recovery.
• Secure MD orders, create, care plans, medication profiles, assessments, reassessments, admission paperwork, discharge paperwork.
• Participate in case conferences, and departmental / staff meetings.
• Provide Weekend and evening RN call coverage as needed
Qualifications
Required:
Education: Associate's degree in nursing. Bachelor's degree preferred
Experience:
At least 2 years' experience in a home health care setting or revenant clinical setting
Experience working with home health care standards and quality assurance / risk management.
One year acute care nursing
Certificates: CPR
Licenses: Current license as a Registered Nurse the state of New Jersey or RN compact license
Meets the requirements of continuing education annually for license recertification
Meets or exceeds the requirements of the competency exams. Possesses certification and/or proof of a passing grade on a written exam.
Preferred:
2-3 years of previous Clinical Specialist experience preferred.
About Us
AHS Investment Corporation (AHSIC) is the wholly owned for-profit subsidiary of Atlantic Health.
Our Business Units
  • AtHome Medical - a Durable Medical Equipment Company, combining professional services and high-quality medical products.
  • Atlantic Private Care Services - a private duty Nursing and Home Health Aide service provider, servicing the NJ counties of Morris, Essex, Union and Sussex.
  • Real Estate Division - Commercial Property and Residential Housing ownership and management services for AHSIC and Atlantic Health.
  • MSO - Management Services to a variety of healthcare enterprises, such as Atlantic Mobile Health/ Atlantic Ambulance, Primary Care Partners, Atlantic Health Partners, AHS ACO LLC, and others.
  • Eagle Ambulance - a private ambulance company.
  • Joint Ventures - Investment interests with various healthcare organizations.
  • AHa! Innovation Center - an incubator designed to promote and commercialize innovation in the health care arena.
Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
Team Member Benefits
  • Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
  • Life & AD&D Insurance.
  • Short-Term and Long-Term Disability (with options to supplement)
  • 403(b) Retirement Plan: Employer match, additional non-elective contribution
  • PTO & Paid Sick Leave
  • Tuition Assistance, Advancement & Academic Advising
  • Parental, Adoption, Surrogacy Leave
  • Backup and On-Site Childcare
  • Well-Being Rewards
  • Employee Assistance Program (EAP)
  • Fertility Benefits, Healthy Pregnancy Program
  • Flexible Spending & Commuter Accounts
  • Pet, Home & Auto, Identity Theft and Legal Insurance

Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO STATEMENT
Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

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About Atlantic Health System

Sourced by ZipRecruiter

Atlantic Health System aims to deliver the highest quality, safety and care combined the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 14th year in a row to Fortune's "Top 100 Best U.S. Companies to Work For" list. We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families and our employees.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Year founded

1996