Insurance Case Manager Jobs in Denver, CO (NOW HIRING)

Job Title: Recovery Case Manager

FLSA Status: Full Time - non-exempt 
Reports to: Program Manager

Schedule: M/-F 8:30am-5pm
Supervises: N/A

Rate of Pay: $26.00 hourly

Closing Date: 6/30/2026

Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following: 

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function:

Harbor Light Center, a men’s relapse prevention and transitional living program that seeks to prepare all program residents for success beyond the program walls, is seeking a Recovery Case Manager. Under the supervision of a licensed program manager, the Recovery Case Manager provides clients with substance abused disabilities the highest level of individualized case management through access to service linkages, treatment planning and various crisis intervention methods. The Recovery Case Management Team also provides intensive services to Veterans residing at in the transitional housing component of Harbor Light Center. Recovery Case Managers represent and advocate for The Salvation Army and clients at all assigned and appropriate community meetings and activities. Recovery Case Managers seek insights and understanding of those served, to determine the needs to be addressed and to aid residents in changing the pattern of their lives in order to function more effectively upon program exit.

Duties and Responsibilities:

• Responsible to provide direct program services to residents of the Harbor Light program, utilizing cognitive behavioral techniques and strength-based approaches, to include individual case management and group processing, crisis intervention, individualized treatment plans, relapse prevention, and housing plans within a milieu/institutional setting.
• Conducts comprehensive screenings and assessments with individuals to collect functional, environmental, psychosocial, financial, employment, housing, educational and health information, as appropriate.
• Assess barriers facing the clients and develop a case plan
• Coordinate individualized planning with clients to meet short- and long-term needs.
• Provide service linkages and support systems to ensure identified needs are met.
• Coordinates case conferences with clients, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.
• Run assigned group therapy and educational sessions each week; utilize any assigned curriculum.
• Responsible for the completion and documentation of treatment planning, case records, charting, exit reports and any other database reporting as required. Complete discharge summaries for each resident in his/her caseload which includes the reason for admission, treatment course, response to goals, progress and aftercare plan.
• Maintain assessments and outcomes pertaining to Pathway of Hope and any other relevant assessments.
• Adhere to requirements in place through the Veterans Administration contract; serve as a housing focused case manager for assigned veterans transitional housing program.
• Be familiar with and enforce program rules and procedures; adhere to all The Salvation Army policies and procedures.
• Acts as advocate for client after judicial, community, social service and administrative bodies as needed
• Network and communicate with referral agencies and community resources, family members and natural supports to promote success throughout the program and reintegration into the community upon exit.
• Responsible for meeting the resident care standards as established by licensing, accrediting and other state or federal agencies.
• Participate in staff meetings, program meetings and in-service training of the program
• Maintain on-going professional relationships in all interpersonal contacts (note confidentiality requirements).
• Exercise initiative and judgement in approaching problems and creating realistic solutions.
• Perform other duties as assigned

Qualification and Education Requirements:

• Be supportive of The Salvation Army’s mission. Ability to reflect and model the high standards of our organization as one of the world’s most distinguished human services charitable organizations.
• Bachelor’s degree in human services field preferred. Five years' experience in the human services field may be accepted.
• CAT preferred
• Minimum of 1 year experience in providing case management to high needs populations
• Minimum of 1 year in addiction counseling preferred
• Experience in non-profit setting preferred
• Experience with at least one of the following populations required: people experiencing homelessness, veterans, economically disadvantaged, formerly incarcerated, or culturally diverse populations.

Driving

• A minimum age of 21 (for insurance provision) and possession of a valid in-state driver’s license is required.
• An MVR will be processed every year in accordance with The Salvation Army’s policies.

Background Check

• Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army’s policies.

Qualifications: Knowledge, Skills and Abilities Required

· Knowledge of psychosocial treatment modalities, especially cognitive behavioral therapies (CBT), motivational interviewing (MI), relapse prevention (RP) and social learning approaches

· Experience in assessing and developing goal-oriented service plans and intensive case management.

· Strong knowledge and ability to work with issues related to homelessness, substance abuse, mental health diagnosis and history of trauma.

· Must have crisis intervention and non-violent mediation skills

· Committed to treating all those receiving shelter with dignity and understanding

· Must hold a valid Colorado driver’s license and be able to show proof of insurance

Software-related skills: Microsoft Word, Teams, and Excel required. Microsoft Office, working knowledge of integrated database applications and ability to use new software programs with basic training.

Physical Requirements

· Ability to maneuver.

· Ability to remain in a stationary position.

· Ability to grasp, push, pull, and reach overhead.

· Ability to operate telephone.

· Ability to lift 25 pounds.

· Ability to access and produce information from the computer.

· Ability to understand written information.

· Qualified individuals must be able to perform the essential duties of the position with or without accommodation.