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Insurance Case Manager Jobs in Covington, KY (NOW HIRING)

Crossbridge Hospice

RN Case Manager

Cincinnati, OH · On-site

Health, Dental, Vision, Disability & Life Insurance * 401(k) Retirement Plan * Tuition ... The RN Case Manager is responsible for providing end-of-life care and hospice services to patients ...

ViaQuest

Behavioral Health Case Manager

Cincinnati, OH · On-site

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity / $18-$21 per hour/ Full time At ViaQuest ... Valid driver's license, car insurance and reliable transportation. * Willingness to travel ...

New

ViaQuest

Behavioral Health Case Manager

Cincinnati, OH · On-site

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity / $18-$21 per hour/ Full time At ViaQuest ... Valid driver's license, car insurance and reliable transportation. * Willingness to travel ...

New

ViaQuest

Behavioral Health Case Manager

Colerain, OH · On-site

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity / $18-$21 per hour/ Full time At ViaQuest ... Valid driver's license, car insurance and reliable transportation. * Willingness to travel ...

New

Sanctuary Hospice

RN Case Manager

Cincinnati, OH · On-site

$80K - $85K/yr

Comprehensive Health, Dental, & Vision Insurance * Career Path Program that supports internal ... As an RN Case Manager, you're not just coordinating care - you're a source of comfort and support ...

Sanctuaryhospiceil

RN Case Manager

Cincinnati, OH · On-site

$80 - $92/hr

Comprehensive Health, Dental, & Vision Insurance * Career Path Program that supports internal ... As an RN Case Manager, you're not just coordinating care - you're a source of comfort and support ...

Sanctuary Hospice

RN Case Manager

Cincinnati, OH · On-site

$80K - $85K/yr

Comprehensive Health, Dental, & Vision Insurance * Career Path Program that supports internal ... As an RN Case Manager, you're not just coordinating care - you're a source of comfort and support ...

Sanctuary Hospice

RN Case Manager

Cincinnati, OH

$80K - $85K/yr

Comprehensive Health, Dental, & Vision Insurance * Career Path Program that supports internal ... As an RN Case Manager, you're not just coordinating care - you're a source of comfort and support ...

Sedgwick

Field Case Manager - Vocational

Cincinnati, OH · On-site +1

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Field Case Manager ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Covington, KY

Insurance Case Manager information

See Covington, KY salary details

$31.5K

$49.3K

$71.8K

How much do insurance case manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for insurance case manager in Covington, KY is $49,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $57,300.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What job categories do people searching Insurance Case Manager jobs in Covington, KY look for?

The top searched job categories for Insurance Case Manager jobs in Covington, KY are:

What cities near Covington, KY are hiring for Insurance Case Manager jobs?

Cities near Covington, KY with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Covington, KY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,348 per year, or $23.7 per hour.

Case Manager (Cincinnati OH)

Hidden Roots Mental Health

Cincinnati, OH • On-site

Contractor

Re-posted 28 days ago

Job description

Join the Hidden Roots Family - Case Manager (Ohio)
Helping Individuals Heal, Grow, and Thrive
Who We Are
At Hidden Roots Mental Health, LLC, we believe that healing happens in relationships, in community, and in compassionate care. Our mission is simple: to walk alongside individuals on their journey toward wholeness and well-being, using heart, evidence-based practices, and a deep respect for each person's story.
We're a growing, purpose-driven team, and we're looking for people who care deeply and show up fully.
About the Role - Case Manager
The Case Manager will be responsible for providing support and guidance to individuals in need, ensuring they receive the necessary services and resources to improve their quality of life.
What You'll Be Doing
  • Conduct assessments to determine clients' needs and develop individualized care plans
  • Coordinate and monitor services to ensure clients' needs are met effectively
  • Provide crisis intervention and support during challenging situations
  • Guide and supervise clients to promote personal growth and development
  • Utilize motivational interviewing techniques to empower clients towards positive change
  • Collaborate with community resources and agencies to enhance service delivery
  • Assist with workforce development initiatives for clients seeking employment opportunities

What We're Looking For
  • Male candidates are strongly encouraged to apply to help balance client needs and program representation
  • Available to work after school hours and weekends as needed
  • Experience in child welfare, childcare, addiction counseling, or related fields
  • Knowledge of Medicare regulations and services
  • Strong crisis management and intervention skills
  • Ability to supervise and mentor individuals effectively
  • Must have reliable transportation, drivers license and insurance
  • Must have high school diploma or GED. (will be verified)

What We Offer
  • This is a 1099 independent contractor position.
  • Willing to work in a hybrid setup.
  • Salary will still be based on your experience.

Why Join Hidden Roots?
We're not just filling roles, we're building a movement rooted in healing, connection, and trust.
If you're a passionate mental health professional who wants to make a lasting impact while working with a team that values your heart and your voice, we'd love to connect with you.
Together, we can plant roots that grow stronger communities.

Apply