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Insurance Case Manager Jobs in Bryant, AR (NOW HIRING)

Pre-Lit Case Manager

Little Rock, AR · On-site

$16 - $20.50/hr

Whether opening new files, reporting claims to insurance companies, placing statutory lien holders ... QUALIFICATIONS FOR A PRE-LITIGATION CASE MANAGER * At least 2 years of customer service experience

New

Case Manager Transplant

Little Rock, AR · On-site

$19 - $24.50/hr

The Case Manager for Transplant and Dialysis provides comprehensive support for members with ... Medical, Dental and Vision Insurance * Basic Group Life, Short Term and Long Term Disability

Case Manager Transplant

Little Rock, AR · On-site

$19 - $24.50/hr

The Case Manager for Transplant and Dialysis provides comprehensive support for members with ... Medical, Dental and Vision Insurance * Basic Group Life, Short Term and Long Term Disability

Case Manager Transplant

Little Rock, AR · On-site

$19 - $24.50/hr

The Case Manager for Transplant and Dialysis provides comprehensive support for members with ... Medical, Dental and Vision Insurance * Basic Group Life, Short Term and Long Term Disability

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Insurance Case Manager information

See Bryant, AR salary details

$27.5K

$43K

$62.6K

How much do insurance case manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for insurance case manager in Bryant, AR is $43,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $49,900.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

What job categories do people searching Insurance Case Manager jobs in Bryant, AR look for?

The top searched job categories for Insurance Case Manager jobs in Bryant, AR are:

What cities near Bryant, AR are hiring for Insurance Case Manager jobs?

Cities near Bryant, AR with the most Insurance Case Manager job openings:

Infographic showing various Insurance Case Manager job openings in Bryant, AR as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $43,040 per year, or $20.7 per hour.

PCG Insurance Operations Specialist

Little Rock, AR • On-site

Full-time

Medical, Life

Re-posted 10 days ago


Key responsibilities

  • Assist financial consultants in completing insurance applications and verifying client information

  • Review and ensure applications and documents comply with regulations and are in good order for submission

  • Follow up on insurance applications to ensure policies are correctly issued, review policies for discrepancies, and confirm correct payment of commissions


Job description

Essential Duties & Responsibilities
  • Assist financial consultants in completing life insurance, annuity, long-term care, and disability applications
  • Verify and request financial consultant's licenses status, affiliations, and appointments
  • Ensure applications and documents are in good order for compliance and submission
  • Complete and review OFAC checks on each client who applies for insurance; assess any issues and evaluate to Compliance Department if needed or reject applications for corrective edits
  • Submit insurance applications, follow up to insure that policies are correctly issued; review policies for discrepancies, and confirm that commissions are paid correctly
  • Work with carrier underwriters to establish underwriting class for pre-underwriting and life insurance quotes
  • review and ensure compliance with state and federal regulations governing annuities, life insurance, and long-term care; advise management of changes or trends in the regulatory environment
  • Determine if applications may present regulatory or compliance risk and send for corrective action
  • Provide quotes and run life illustrations with appropriate assumptions as required
  • Assist financial consultants with life insurance and annuity death claims
  • Assist with customer service requests as needed
  • Manage calls and e-mails from advisors and clients regarding life insurance, annuities, LTC, and disability insurance
  • Respond to customer requests, provide information, and resolve problems
  • Perform other tasks as assigned by management

Education and/or Experience
  • College degree or equivalent workforce experience; advanced certifications (e.g., FALU or FLMI) are a plus.
  • Minimum 5 years' experience in life insurance and annuities management or life insurance underwriting

Knowledge, Skills and Abilities
  • Be familiar with different life insurance products
  • Knowledge of life insurance case design and the ability to run new business illustrations
  • Familiar with life insurance underwriting process
  • Excellent verbal, written and organizational skills
  • Attention to detail with emphasis on accuracy and quality
  • Self-starter with the ability to manage time effectively, prioritize work to balance multiple projects, and meet deadlines with minimal supervision
  • Strong analytical, critical thinking and problem-solving skills with the ability to determine the appropriate action
  • Establish and maintain effective working relationships at all levels of the organization
  • Ability to maintain confidentiality

Qualifications
  • Strong understanding of life insurance products
  • Strong understanding of Long-Term Care and Disability is preferred
  • Prior experience with the life insurance underwriting process
  • Experience with life insurance case design
  • Proficient in Microsoft Office Suite
  • High degree of professionalism and excellent customer service skills

Certificates, Licensing, Registrations
  • Life & Health Insurance License required (if no longer active, must be renewed within 6 months of hire date)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.