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Insurance Broker Assistant information

See Georgia salary details

$11

$20

$44

How much do insurance broker assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for insurance broker assistant in Georgia is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.72 per hour, depending on experience, location, and employer.

What does an insurance broker assistant do?

An Insurance Broker Assistant supports insurance brokers by handling administrative tasks, processing policy documents, and communicating with clients and insurers. They help gather client information, prepare quotes, and ensure policies are issued and renewed on time. Their role also includes addressing customer inquiries, maintaining records, and following up on claims or policy changes. This position requires strong organizational skills, attention to detail, and knowledge of insurance processes.

What are the key skills and qualifications needed to thrive as an insurance broker assistant?

To thrive as an Insurance Broker Assistant, you need a solid understanding of insurance products, strong administrative skills, and often a high school diploma or relevant college coursework. Familiarity with client management systems, quoting software, and basic Microsoft Office tools is typically required, and some employers may prefer candidates with an insurance license. Exceptional attention to detail, organizational abilities, and customer service skills set top candidates apart. These skills and qualities are crucial for ensuring accurate policy processing, efficient client support, and smooth daily operations within a fast-paced insurance environment.

What are the most commonly searched types of Insurance Broker jobs in Georgia? The most popular types of Insurance Broker jobs in Georgia are:
What are popular job titles related to Insurance Broker Assistant jobs in Georgia? For Insurance Broker Assistant jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Insurance Broker Assistant jobs in Georgia look for? The top searched job categories for Insurance Broker Assistant jobs in Georgia are:
What cities in Georgia are hiring for Insurance Broker Assistant jobs? Cities in Georgia with the most Insurance Broker Assistant job openings:
Insurance Broker Assistant jobs near you
Infographic showing various Insurance Broker Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,144 per year, or $20.7 per hour.

Account Associate- Commercial Insurance

Insurance Office of America

Alpharetta, GA • On-site

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 301 rated insurance

Job description

Job Description:

Title: AccountAssociate- Commercial Lines

Work Mode: Remote with appropriate licensing (Southeastern US only) | Location/Supporting:Longwood, FL| Book Focus:Real Estate, Restaurants
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role:Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs.Responsibilities includeresolving basic and routine administrativeand customer service issues.


Key Responsibilities:

  • Team Support:Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant.

  • Office Support:Assist with general office tasks and administration.

  • Policy Processing:Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders.

  • Task Management:Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.

  • Data Management:Maintain accurate and up-to-date data in agency systems.

  • Activity Monitoring:Ensure timely completion of tasks and activities.

  • Communication:Keep the account team informed of workload status and any issues.

  • Service Excellence:Provide proactive and responsive service.

  • Performance Monitoring:Ensure productivity and quality standards are met.

  • Promote Culture:Participate in team building and promote a positive work environment.

  • Continuous Improvement:Seek and adopt best practices.

  • Compliance:Stay updated on company policies and procedures.

  • Professional Development:Enhance technical skills and industry knowledge.

  • Relationship Building:Foster positive relationships with colleagues and leadership.

  • Champion IOA Values:Demonstrate integrity and leadership.


Ideal CandidateQualifications:

  • 2+ years ofindustry experience,OR5+ years ofrelatedexperiencein customer service

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communications.multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


Whatto Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 45-65K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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