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Insurance Associate Jobs in Needham, MA (NOW HIRING)

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Insurance Associate information

See Needham, MA salary details

$28.3K

$73.1K

$157.4K

How much do insurance associate jobs pay per year?

As of May 31, 2026, the average yearly pay for insurance associate in Needham, MA is $73,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $85,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Associate, and why are they important?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges Insurance Associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What does an Insurance Associate do?

An Insurance Associate is a professional who assists clients with their insurance needs, whether it's helping them understand different policies, processing applications, or handling claims. They often work for insurance companies, agencies, or brokerages, and serve as a point of contact between the company and clients. Their responsibilities can include explaining coverage options, gathering client information, maintaining records, and ensuring compliance with industry regulations. Insurance Associates play a crucial role in providing customer service and supporting the sales and administrative functions of an insurance office.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What are the most commonly searched types of Insurance jobs in Needham, MA? The most popular types of Insurance jobs in Needham, MA are:
What job categories do people searching Insurance Associate jobs in Needham, MA look for? The top searched job categories for Insurance Associate jobs in Needham, MA are:
What cities near Needham, MA are hiring for Insurance Associate jobs? Cities near Needham, MA with the most Insurance Associate job openings:
Insurance Associate jobs near you
Auto Insurance Associate Product Manager

Auto Insurance Associate Product Manager

Embark MGA

Boston, MA • Remote

Part-time

Posted 18 days ago

Job description

The Associate Product Manager role will focus on achieving favorable results, handling regulatory filings, developing state-specific program enhancements, and effectuating the development of competitive product strategies. The ideal candidate has favorable experience in insurance product management, strong technical/math skills and enjoys working collaboratively across departments. This is a fully remote position. Consulting or PT position is highly desired

Responsibilities:

  • Manage assigned auto insurance state(s), ensuring profitability, compliance, and competitiveness
  • Align product goals with company objectives and strengths, regulatory requirements, and profitability targets.
  • Collaborate with Marketing, Underwriting, Claims, IT, Legal, vendors, etc. to design, price, and implement product features and to support day-to-day operations.
  • Maintain effective regulatory relations, prepare and submit product and rate filings via SERFF and overall communicate successfully with insurance departments.
  • Monitor and evaluate product performance metrics (loss ratios, retention, premium growth, etc.) and recommend and implement approved adjustments to improve results.
  • Conduct competitor and market analysis including securing agent input to identify trends, pricing opportunities, product enhancements, etc. and incorporate into actionable product advancements.
  • Develop strong knowledge of and ensure compliance with state requirements and effectively respond to regulatory inquiries.
  • Contribute and reply to audits, reviews, and regulatory examinations as a subject-matter expert. Review criticisms and areas reviewed in other insurance carrier Market Conduct Exam reports and ensure AFIC is in compliance with all potential exposures.
  • Assists in development of programs including pricing, underwriting, policy language, and filings for new and existing programs.
  • Develop the programming of scalable and flexible data reporting and analysis solutions to fulfill the needs of the team.
  • Document programs, queries, and dashboards for reliable future use; automate useful reports and solutions
  • Analyze market trends, competitor activity, and industry developments
  • Initiate, lead and/or support projects and initiatives that enhance product development, operations, and/or performance.

Requirements

  • Bachelor’s degree in Business, Finance, Insurance, Economics or related field preferred
  • Minimum 2 years of Product Management or related experience, preferably with a focus on automobile insurance (non-standard automobile a plus)
  • Excellent quantitative and communication skills
  • Strong knowledge of data analysis and visualization tools such as SQL and Tableau required
  • Strong analytical and problem-solving skills with attention to detail
  • Working knowledge of insurance rate filings and rules
  • Effective communication and collaboration skills across technical and non-technical teams
  • Proficiency with Microsoft Office Suite; experience with product management tools and regulatory filing systems (e.g., SERFF)