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Insurance Assistant Jobs in Troy, NY (NOW HIRING)

Lone Star Careers

Remote Insurance Agent

Albany, NY · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Promoted2

Remote Insurance Agent

Albany, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Insurance Agent

Troy, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Empire State Careers

Remote Insurance Agent

Albany, NY · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Albanymed

Project Specialist - Insurance

Albany, NY

$59K - $88K/yr

Safety Events: Assist in organizing cross-functional healthcare safety events, such as Patient ... are, insurance, or risk management environment preferred. Skills & Abilities: * Must be highly ...

HMG Careers

Remote Insurance Agent

Schenectady, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Troy, NY

Insurance Assistant information

See Troy, NY salary details

$13

$20

$28

How much do insurance assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for insurance assistant in Troy, NY is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.69 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Troy, NY?

The most popular types of Insurance jobs in Troy, NY are:

What cities near Troy, NY are hiring for Insurance Assistant jobs?

Cities near Troy, NY with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Troy, NY as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,610 per year, or $20 per hour.

Administrative Assistant Insurance Office

The Heritage Group

Niskayuna, NY

$50K/yr

Full-time

Re-posted 5 days ago

Job description

We're looking for an Insurance Office Administrative Assistant to help our busy team! Applicants should have excellent organizational skills and come to work every day with a can-do, problem-solving attitude. Does this sound like a job you’ll love? If so, apply today!

Compensation:

$40,000 - $50,000 yearly


Responsibilities:
  • Input current customer information into the database regularly so it is readily available
  • Adjust to the needs of the company and help other insurance team members when necessary

  • Complete administrative tasks, such as Doc-u-sign, auto ID cards, Certificates of insurance, and other clerical duties requested by team members and management.


Qualifications:
  • Two years of experience in clerical/customer service work or the insurance industry is a plus.
  • Solid computer skills, including basic word-processing and Microsoft Office.
  • High school diploma or GED required, Associate’s Degree in business administration or related field preferred.
  • Proven track record of strong organizational skills, problem-solving skills, multi-tasking, and excellent communication skills, both written and verbal.

About Company

The Heritage Group has been providing insurance services, solutions, and professional advice to businesses and individuals since 1993. Our approach is highly consultative, leveraging over 100 plus years of combined experience in designing and implementing innovative, comprehensive insurance solutions.

Benefits

  • 401(k) employer matching 4%
  • Health Insurance, employer paid 100%
  • Life insurance, employer paid 100%
  • Dental and vision insurance are offered
  • Generous vacation, sick, personal paid time off