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Insurance Assistant Jobs in Schenectady, NY (NOW HIRING)

St. Margaret's Center

Activities Assistant

Albany, NY · On-site

$16.38 - $17.75/hr

Free Life Insurance * Free Long-Term Disability Insurance * Career Development Programs * Employee Recognition Programs * Wellness Program * Optional Supplemental Insurance (Accident, Life ...

St. Margaret's Center

Activities Assistant

Albany, NY · On-site

$16.38 - $17.75/hr

Free Life Insurance * Free Long-Term Disability Insurance * Career Development Programs * Employee Recognition Programs * Wellness Program * Optional Supplemental Insurance (Accident, Life ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Schenectady, NY

Insurance Assistant information

See Schenectady, NY salary details

$13

$19

$28

How much do insurance assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for insurance assistant in Schenectady, NY is $19.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.31 per hour, depending on experience, location, and employer.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.
More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Schenectady, NY? The most popular types of Insurance jobs in Schenectady, NY are:
What job categories do people searching Insurance Assistant jobs in Schenectady, NY look for? The top searched job categories for Insurance Assistant jobs in Schenectady, NY are:
What cities near Schenectady, NY are hiring for Insurance Assistant jobs? Cities near Schenectady, NY with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Schenectady, NY as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 3% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,938 per year, or $19.7 per hour.

Insurance Agency Customer Service Representative

DeNooyer Chevrolet

Colonie, NY

$39K - $54K/yr

Part-time

Re-posted 28 days ago

Job description

DeNooyer Direct Insurance Services is seeking a dedicated Insurance Agency Customer Service Representative to join our team in Colonie, NY.  Our insurance agency is located inside the DeNooyer Chevrolet dealership. In this role, you will be a point of contact for customers, providing exceptional service and support related to their insurance policies. You will assist clients with their inquiries and ensure a smooth and positive experience throughout their interaction with our agency.

DeNooyer Direct Insurance Services operating hours are Mon-Thur 9:00am -7:00pm; Fri 9:00am - 6:00pm and Sat 9:00am - 5:00pm.

***This is a part time position - the candidate must have availability some evenings and rotating Saturdays.  Schedule to be determined. 

Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and in-person, and directing to the assigned agent if necessary.
  • Maintain accurate and up-to-date customer records and documentation.
  • Collaborate with the insurance carriers and internal teams (both agency staff and dealership sales and office personnel)  to resolve issues and provide solutions for mutual customers.
  • Support administrative tasks related to customer service operations such as gathering information for policy changes, payment processing and filing.

Requirements:

  • High school diploma or equivalent; additional education or certifications in insurance is a plus.
  • Previous customer service experience, preferably within the insurance or automotive industry.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time efficiently in a fast-paced environment.
  • Proficiency with computer systems and customer management software.
  • Detail-oriented with excellent problem-solving abilities.

Benefits:

  • Opportunities for professional growth and development.
  • Supportive and friendly work environment.

About the Company

DeNooyer Chevrolet is a trusted name in the automotive industry, dedicated to delivering exceptional service and quality vehicles to our customers. With a strong commitment to integrity and customer satisfaction, we foster a collaborative and dynamic workplace where employees can thrive and grow. Join us in our mission to provide outstanding automotive and insurance services to the Colonie, NY community.

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