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Insurance Assistant Jobs in Hayward, CA (NOW HIRING)

Farmers Insurance Agencies

Insurance Sales

San Jose, CA · On-site

As an insurance producer working for a Farmers agency owner, you can assist prospective and existing customers in your community with products and services they need. Compensation for this position ...

Farmers Insurance Agencies

Insurance Sales

Oakland, CA · On-site

As an insurance producer working for a Farmers agency owner, you can assist prospective and existing customers in your community with products and services they need. Compensation for this position ...

Farmers Insurance Agencies

Insurance Sales

Campbell, CA · On-site

As an insurance producer working for a Farmers agency owner, you can assist prospective and existing customers in your community with products and services they need. Compensation for this position ...

Farmers Insurance Agencies

Insurance Sales

San Jose, CA · On-site

As an insurance producer working for a Farmers agency owner, you can assist prospective and existing customers in your community with products and services they need. Compensation for this position ...

Farmers Insurance Agencies

Insurance Sales

Newark, CA · On-site

As an insurance producer working for a Farmers agency owner, you can assist prospective and existing customers in your community with products and services they need. Compensation for this position ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Hayward, CA

Insurance Assistant information

See Hayward, CA salary details

$15

$23

$33

How much do insurance assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for insurance assistant in Hayward, CA is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.44 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Hayward, CA?

The most popular types of Insurance jobs in Hayward, CA are:

What cities near Hayward, CA are hiring for Insurance Assistant jobs?

Cities near Hayward, CA with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Hayward, CA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,510 per year, or $23.3 per hour.

Commercial Insurance Assistant Account Manager

Orinda, CA

iStaff Pros
Recruiting and Staffing Services • 11 - 50 employees
Learn more about iStaff Prosexternal

$25 - $30/hr

Full-time, Contractor

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Job description

Commercial Insurance Assistant Account Manager


We’re seeking a brilliant Commercial Insurance Assistant Account Manager to join our growing team! Come be a part of a family-owned Insurance Brokerage serving clients who appreciate the value of working with an established, reputable company.




Key Responsibilities:

  • Determine customer requirements and expectations to identify the best products and solutions
  • Assist Agency Producers with new business processing and follow-up
  • Review renewal business and take appropriate follow-up action based on degree of change
  • Cross-sell and up-sell products to existing clients
  • Retain clients at the point of cancellation through proactive communication
  • Keep accurate records of customer interactions, inquiries, and actions taken
  • Assist with annual reviews and prepare personalized coverage recommendations
  • Prepare renewal and new business packets for Producers
  • Perform risk analysis and field underwriting
  • Serve as a client and claims liaison, monitoring claims and communication
  • Solicit, sell, and negotiate new business policies
  • Schedule appointments for Producers to meet with clients
  • Perform other duties as assigned



What You Bring:

  • High-energy, positive attitude with a strong work ethic
  • Ability to meet individual performance goals and metrics
  • Excellent multitasking and organizational skills
  • Strong attention to detail and follow-through
  • Outstanding written and verbal communication skills
  • Solid understanding of insurance products, billing, and underwriting basics
  • Team-oriented mindset — open to feedback and collaboration
  • Empathetic and professional communication style with clients
  • Problem-solving mindset and ability to find timely solutions
  • Strong computer skills, including Windows and Microsoft Office
  • Familiarity with Acord applications, supplemental applications and customer data collection



Benefits & Perks:

  • Competitive guaranteed hourly wage
  • Commission and bonus opportunities
  • Medical, dental, and vision benefits
  • 401(k) with employer match
  • Paid product training and continuing education
  • Career advancement opportunities
  • Employee rewards and discounts
  • And much more!





This position is with a Farmers independent contractor agent, not with Farmers Insurance Companies. Employees of Farmers agents must successfully complete applicable licensing requirements and training programs. Farmers agents are independent contractors who hire their own employees. Farmers agents’ employees are not employees of Farmers Insurance.


This is a full-time Permanent position