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Insurance Assistant Jobs in Burbank, CA (NOW HIRING)

Personal Assistant

Personal Assistant

Beverly Hills, CA · On-site

Our client, a confidential UHNWI is seeking an experienced Personal Assistant to support her daily ... Liaise with accountants, business managers, attorneys, insurance professionals, and other advisors ...

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Insurance Assistant information

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How much do insurance assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for insurance assistant in Burbank, CA is $21.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $24.66 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Burbank, CA?

The most popular types of Insurance jobs in Burbank, CA are:

What cities near Burbank, CA are hiring for Insurance Assistant jobs?

Cities near Burbank, CA with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Burbank, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $45,262 per year, or $21.8 per hour.

Insurance Eligibility Assistant

Alliance Health Services, Inc.

Montrose, CA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Job description

Job Type: Full-time

Pay: From $21.00 - 25.00 per hour

Work Location: In person

Job Description

Alliance Health Services is dedicated to providing innovative, quality, and cost-effective home health services to patients in their homes involving families that require skilled nursing, rehabilitative, and support services.

Responsibilities

The position will entail the timely submission of authorization requests to assigned payers. Submission of requests will be completed using paper forms, printed documentation, fax, payer portals, or other means. Complete follow-up on requests to ensure timely turnaround and approval. Understand payer requirements to ensure approval is granted. Escalate problem accounts and ensure resolution. Regular contact with patients, insurance plans, physician offices, respiratory therapists, and other personnel is necessary.

Duties

  • Obtain authorization for patient care (initial authorization, reauthorization, follow-up on prior authorization, etc.)
  • Verify insurance eligibility; contact patients and departments with any negative outcomes
  • Assist billing with claims issues due to insurance authorization denials
  • Work closely with the clinical teams and referral sources regarding current and future authorization needs
  • Maintain progress/tracking reports on outstanding authorization to ensure timely request, receipt, and processing of authorization
  • Collect, review, discuss, and document demographic, insurance, and financial information with patients and payers
  • Follow approved guidelines and policies regarding routine patient and payer interactions
  • Negotiate payment reimbursement from a patient and third-party payers
  • Other duties as assigned

Benefits:

  • 401(k)
  • Health insurance
  • Dental
  • Vision
  • Holiday

Requirements:

  • Minimum of 1 year of experience in an insurance benefits coordinator role; preferably in a home health setting.
  • Communicate clearly and concisely, both orally and in writing, including the ability to follow a written script, submit comprehensive summary reports and other written materials.
  • Organize and maintain extensive records, research and compile information, and have the ability to multi-task in a fast-paced environment.
  • Strong technical aptitude to not only operate standard office equipment but also relevant software such as Microsoft Word, Excel, Outlook, EMR & Practice Management Systems and other applications.
  • Plan, organize, prioritize, and perform duties in accordance with department policy and procedure as assigned with minimal supervision.
  • Establish and maintain effective working relationships with our patients and all levels of staff
  • Minimum of 1 year of experience using EMR softwares
  • Medical billing: 1 year (Required)

Education:

High school or equivalent (Required)