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Insurance Agent Assistant Jobs in Fairview, TN (NOW HIRING)

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Insurance Agent Assistant information

See Fairview, TN salary details

$11

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$25

How much do insurance agent assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for insurance agent assistant in Fairview, TN is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.90 per hour, depending on experience, location, and employer.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

How to be an insurance agent assistant with no experience?

To become an insurance agent assistant with no experience, focus on developing strong communication and organizational skills, and consider completing relevant training or certification programs such as insurance licensing courses if required. Entry-level positions often require a high school diploma and a willingness to learn about insurance policies and customer service. Gaining familiarity with office software and understanding basic insurance concepts can improve your chances of securing the role.

What is the role of insurance agent assistant?

An insurance agent assistant provides administrative support to insurance agents by handling tasks such as scheduling appointments, processing policy applications, maintaining client records, and assisting with customer inquiries. They often use insurance software and must have good communication skills to help ensure smooth operations and customer service within an insurance office.

Why do most insurance agent assistants quit?

Insurance agent assistants often leave their roles due to high workload, repetitive tasks, and limited opportunities for advancement. The job may also involve long hours and pressure to meet sales or administrative targets, leading to job dissatisfaction and turnover.

What cities near Fairview, TN are hiring for Insurance Agent Assistant jobs?

Cities near Fairview, TN with the most Insurance Agent Assistant job openings:

Insurance Agent Assistant jobs near you
Infographic showing various Insurance Agent Assistant job openings in Fairview, TN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,487 per year, or $17.5 per hour.

Customer Service Representative - State Farm Agent Team Member

Andrew Baudino - State Farm Agent

Brentwood, TN • On-site

$37K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Benefits:
  • License Reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k) matching
  • Dental insurance

ABOUT OUR AGENCY:
Our agency is built around a young, close-knit team that works hard, supports one another, and enjoys winning together. We make time for team-building events outside of the office and have created an environment where people can enjoy coming to work while still being challenged to grow. As a top 5 financial services agency and top 10 overall production agency in our territory, we’re proud of our consistent track record of success and the opportunities that creates for our team.
Professional growth is a major part of our culture. Our agent is deeply committed to mentorship and has helped multiple team members develop their careers, including individuals who have gone on to open successful agencies of their own. Within our office, team members can also advance into leadership positions such as Customer Service Manager or Sales Manager, which come with increased responsibility, career development, and higher base compensation. For high-performing team members, there is also a clear path toward future State Farm agency ownership.
We offer retirement benefits with a 3% employer match and cover 50% of employee health, dental, and vision insurance costs. Team members also have quarterly promotional opportunities, strong annual bonus potential, access to external leadership and development training, and support from an in-house business and development coach.
If you’re looking for a supportive, high-performing team where your results can lead to greater responsibility, increased earning potential, leadership, and even future agency ownership, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Andrew Baudino - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.