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Insurance Agent Assistant Jobs in Maryland (NOW HIRING)

APR

Commercial Lines Account Manager

Bethesda, MD

$75K - $100K/yr

... Assist producer, accounting department and client in the reconciliation of client accounts Be ... Designations, Licenses Must hold P&C insurance agent license and be responsible for maintaining ...

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Insurance Agent Assistant information

See Maryland salary details

$13

$19

$28

How much do insurance agent assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for insurance agent assistant in Maryland is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.40 per hour, depending on experience, location, and employer.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

How to be an insurance agent assistant with no experience?

To become an insurance agent assistant with no experience, focus on developing strong communication and organizational skills, and consider completing relevant training or certification programs such as insurance licensing courses if required. Entry-level positions often require a high school diploma and a willingness to learn about insurance policies and customer service. Gaining familiarity with office software and understanding basic insurance concepts can improve your chances of securing the role.

What is the role of insurance agent assistant?

An insurance agent assistant provides administrative support to insurance agents by handling tasks such as scheduling appointments, processing policy applications, maintaining client records, and assisting with customer inquiries. They often use insurance software and must have good communication skills to help ensure smooth operations and customer service within an insurance office.

Why do most insurance agent assistants quit?

Insurance agent assistants often leave their roles due to high workload, repetitive tasks, and limited opportunities for advancement. The job may also involve long hours and pressure to meet sales or administrative targets, leading to job dissatisfaction and turnover.

What are the most commonly searched types of Insurance Agent jobs in Maryland?

The most popular types of Insurance Agent jobs in Maryland are:

What are popular job titles related to Insurance Agent Assistant jobs in Maryland?

For Insurance Agent Assistant jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Insurance Agent Assistant jobs in Maryland look for?

The top searched job categories for Insurance Agent Assistant jobs in Maryland are:

What cities in Maryland are hiring for Insurance Agent Assistant jobs?

Cities in Maryland with the most Insurance Agent Assistant job openings:

Insurance Agent Assistant jobs near you
Infographic showing various Insurance Agent Assistant job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $41,065 per year, or $19.7 per hour.

Insurance Account Position - State Farm Agent Team Member

State Farm

Chester, MD • On-site

$48K - $65K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 9 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,562 frontline employees who took The Breakroom Quiz

242nd of 315 rated insurance

Job description

Responsive recruiter
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:I've been a State Farm agent for 18 years, and before that I spent time in a corporate leadership role with State Farm - experience that shaped how I lead and support others today. What truly sets our agency apart is how customer-focused we are. We take pride in doing what's right for people, providing excellent service, and building real relationships in the community.
Our team is small but mighty, with three full-time team members who work together in a friendly, supportive environment. I'm also very invested in helping my team succeed, not just professionally, but personally too - because when people feel supported, they do their best work.
Outside of the office, I'm a proud University of Akron graduate with a B.S. in Business, and I've earned both the Chartered Life Underwriter (CLU) and Chartered Financial Consultant (ChFC) designations through The American College. I spend my time outside of work with my family, training for cycling races, and staying involved through my church and a local Annapolis-area Christian school.
For our team, we offer a retirement plan, generous time off, and a workplace culture where you can truly learn, grow, and enjoy coming to work. If you're self-motivated, authentic, and ready to build a long-term career while making a real impact, you'll fit right in here.
ROLE DESCRIPTION:Jim Brown - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Position - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with customers, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.
If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
  • Manage customer insurance accounts and update information.
  • Assist customers with policy changes and renewals.
  • Provide information on insurance products and services.
  • Process insurance claims and follow up with customers.

QUALIFICATIONS:
  • Organizational skills and attention to detail.
  • Customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensation: $48,000.00 - $65,000.00 per year
Ready to learn first-hand what it takes to be an entrepreneur?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Jim Brown - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Jim Brown - State Farm Agent!
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Kent Island, MD.
  • Our office is open 9:00-5:00.
  • I have been a State Farm agent since 1995.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Field Executive.
  • I am a second generation State Farm agent.

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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