Insurance Admin Assistant Jobs in Maryland (NOW HIRING)

Build What Matters Most—Families, Futures, and Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers—including Shady Grove Fertility—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.
Opportunity Overview

We have an immediate opening for a Lab Admin Assistant to join our team at Shady Grove Fertility in Rockville, Maryland.

• Schedule: Monday through Friday, from 6:30 AM to 3:30 PM
• Compensation: $20 to $25 per hour (commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
How You’ll Contribute
At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the Lab Admin Assistant will:

• Read and follow all policies and procedures in the laboratory manuals
• Daily phone calls to communicate daily patient reports
• Keep supply inventories within prescribed levels. Non-stock items require the laboratory director’s and/or technical supervisor’s signature
• Perform daily entry of SART cycles as needed
• Perform duties related to embryo and sperm transports. This will include all transports, both incoming and outgoing
• Maintain SART data entry log accurately and transfer entries into the appropriate database file
• Primarily involved in the day to day communication of the IVF and Andrology laboratories
• Proficient at performing any and all standard communications in the laboratories
• Responsible for insuring compliance with all CAP guidelines and regulations as it relates to SART
• Primarily responsible for embryo donation including, but not limited to, documentation and communication with outside facilities and in-house documentation as it relates to embryo donation
• Primarily responsible for scanning IVF lab files and documentation
• Primarily responsible for Embryo Storage letters and documentation of payments received. The ability to receive and process payments
• Maintain IVF filing system

What You’ll Bring
We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

• High School Diploma or Higher
• Training is provided but clinical/research laboratory experience preferred
• Strong attention to detail required
• Microsoft Office Experience
• Excellent communication skills
• Bilingual (English/Spanish) preferred
• A great opportunity for individuals interested in gaining laboratory experience and exposure to a successful fertility practice

More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.
What We Offer
US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.
Full-Time Employees (30+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

Part-Time Employees

• 401(k) with company match
• Performance-based bonus opportunities
• Employee wellness and recognition programs

Per Diem Employees

• 401(k) with company match
• Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity
US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.

This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.