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Insurance Adjuster Trainee Jobs in Phoenix, AZ (NOW HIRING)

Auto-Owners Insurance

Claims Representative

Mesa, AZ · On-site

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join ... Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline ...

All JobsInsurance Adjuster JobsInsurance Adjuster Trainee JobsInsurance Adjuster Trainee Jobs in Phoenix, AZ

Insurance Adjuster Trainee information

See Phoenix, AZ salary details

$28.8K

$32.3K

$34.8K

How much do insurance adjuster trainee jobs pay per year?

As of Aug 19, 2026, the average yearly pay for insurance adjuster trainee in Phoenix, AZ is $32,269.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,800.00 and $33,800.00 per year, depending on experience, location, and employer.

What is an insurance adjuster trainee?

An Insurance Adjuster Trainee is an entry-level professional who learns how to investigate and evaluate insurance claims. They work under the supervision of experienced adjusters to inspect property damage, interview claimants and witnesses, and determine the extent of an insurer's liability. During the training period, trainees gain practical experience, learn industry regulations, and develop the skills necessary to handle claims independently in the future.

What are the key skills and qualifications needed to thrive as an insurance adjuster trainee?

To thrive as an Insurance Adjuster Trainee, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance principles, often supported by a high school diploma or bachelor's degree. Familiarity with claims management software, digital documentation tools, and, in some states, an adjuster license or certification is typically required. Excellent communication, negotiation, and customer service skills help you effectively interact with clients and resolve claims. These skills are vital to accurately assessing claims, ensuring regulatory compliance, and maintaining customer satisfaction throughout the claims process.

What are some common challenges faced by insurance adjuster trainees during their first year on the job?

Insurance Adjuster Trainees often encounter challenges such as learning to balance a high volume of claims while ensuring accuracy and thorough documentation. Adapting to frequent travel or fieldwork, managing emotional interactions with clients after losses, and mastering company-specific software can also be demanding. However, most organizations provide mentorship and structured training to help trainees develop these skills and build confidence in their decision-making. With experience, trainees typically find it easier to manage these aspects and progress to more independent roles.

What is the difference between Insurance Adjuster Trainee vs Insurance Adjuster?

AspectInsurance Adjuster TraineeInsurance Adjuster
Required CredentialsMay require a license or exam, training programsState licensing often required, more experience
Work EnvironmentTraining period, supervised, office and fieldIndependent claims assessment, field and office
Employer & Industry UsageEntry-level, insurance companies, claims departmentsFull professional role, insurance companies, third-party firms

The main difference is that an Insurance Adjuster Trainee is in a learning phase, often requiring training and supervision, while an Insurance Adjuster is a fully qualified professional responsible for evaluating claims independently. Trainees gain experience and licensing, progressing to full adjuster roles upon completion.

How do you become an insurance adjuster trainee with no experience?

To become an insurance adjuster trainee, you typically need a high school diploma or equivalent. Many employers provide on-the-job training, and obtaining a state license may require passing a pre-licensing course and exam; some states also require background checks. Developing skills in communication, attention to detail, and basic knowledge of insurance policies can improve your chances of starting as a trainee.

What does an insurance adjuster trainee do?

An insurance adjuster trainee assists experienced adjusters in investigating insurance claims, evaluating damages, and determining coverage and settlement amounts. They learn to review reports, inspect property or vehicle damage, and use claims management software as part of their training process.

What kind of insurance adjuster makes the most money?

In the insurance adjusting field, independent or catastrophe adjusters tend to earn the highest salaries due to their specialized skills and the often urgent nature of their work. These adjusters handle large claims, such as natural disaster damage, and may work on a contract basis, which can lead to higher compensation compared to staff adjusters. Advanced certifications and experience in high-value claims also contribute to higher earnings for these roles.

What are the most commonly searched types of Insurance Adjuster jobs in Phoenix, AZ?

The most popular types of Insurance Adjuster jobs in Phoenix, AZ are:

What are popular job titles related to Insurance Adjuster Trainee jobs in Phoenix, AZ?

For Insurance Adjuster Trainee jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Insurance Adjuster Trainee jobs in Phoenix, AZ look for?

The top searched job categories for Insurance Adjuster Trainee jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Insurance Adjuster Trainee jobs?

Cities near Phoenix, AZ with the most Insurance Adjuster Trainee job openings:

Insurance Adjuster Trainee jobs near you
Infographic showing various Insurance Adjuster Trainee job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,269 per year, or $15.5 per hour.

Inside Property Adjuster Trainee - In--office Scottsdale, AZ

Allstate Insurance

Scottsdale, AZ • On-site

Other

Medical, Retirement

Posted 6 days ago

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

This is an In-office role in Scottsdale, Arizona

Monday - Friday; 8 am - 5 pm with rotational Saturday duty from home

A day in the life of an inside Property Adjuster, and what ittakesto do the job!

As a Moderate Inside Property Adjuster, you willprovideexceptional service to our policyholders. Working from our Scottsdale office, your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. You will be interacting with customers, contractors, and vendors through various software platforms such as Xactimate andClaimsXVideo Collaboration. This communication will take place through different channels, including voice calls, email, and text messages. This role places a particular focus on water losses, ensuring that our customers receive the highest level of support and resolution for these specific claims.

You'llwear a few hats that will require a level of experience:

  • The Customer Service Expert -you'lllive into Allstate's Claims Culture by caring, empowering, and restoring, and you willaccomplishthat by being compassionate, clear, and a committed partner in each Property claim. You lead with empathy, always.\The Investigator -you'llconfidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies todeterminecoverage.
  • The Effective Communicator -you'lluse phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.You'llalso incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
  • The Negotiator - You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants,in accordance withall legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.
  • The Problem Solver -you'llutilizemultiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, andadditionalsettlement platforms, all while using your sharp critical thinking skills.
  • The Recorder -you'llprotect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on.You'llaccomplishthis by ensuringtimelyandaccuratedocumentation is completed as you work on each claim.

Schedule:

  • In-office Monday - Friday; 8 am - 5 pm with rotational Saturday duty (Saturday from home)
  • Flexibility in workday schedule with a mandatory weekend shift.
  • This role involves taking care of customers in their times of need. As a result, you must be willing to work some weekends and extended hours if necessary.

PreferredQualifications:

  • 1+ years ofpreviouscustomer service experiencerequired.
  • Previousindustry experience is highly desired.
  • Proficiencyin using Xactimate and other relevant software for virtual assessments is preferred.
  • Ability to assess property damages and accuratelydetermineclaim coverage.
  • Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
  • Ability to work independently and manage time efficiently in a virtual work environment.
  • Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.

You'reprovided with comprehensive training:

  • The training program is designed to help you build a claims foundation and understand the systems and processes in yourday-to-daywork.
  • Ongoing training opportunities for continuous improvement happen regularly on the job.

Notice of Licensing Requirement:

  • As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser licensewhich includes passing anadditionalbackground check with the Department of Labor.If applicable, you willbe requiredto secure license(s) within60 daysof hire.
  • If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

Sign On Bonus:

You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/orapplicableAppraiser License.

*Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.

Allstate Benefits:

  • Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as anAllstater,you'llenjoy a Total Rewards package that includes:
  • Competitive pay with needed support for continuous development and career advancement.
  • Flexibility in scheduling and a time off policy that helps support your work/life balance.
  • Initial and ongoing training to get you proficient in your new role.
  • Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit:www.allstategoodlife.comto learn more.

Supervisory Responsibilities

* This job does not have supervisory duties.

#LI-MS3

Skills

Business Communications, Critical Reasoning, Critical Thinking, Customer Service, Flexibility, Fraud Investigations, Negotiation, Time Management, Time Prioritization

Compensation

Compensation offered for this role is $24.00 - $28.85 hourly and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance.


For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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