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Insurance Adjuster Assistant Jobs in Wolverine, MI

Cherokee Insurance Company

Claims Assistant

Wolverine, MI · On-site

$17.75 - $22.75/hr

Cherokee Insurance, a leading commercial Property/Casualty insurance provider, is currently in ... The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters ...

Cherokee Insurance Company

Claims Assistant

Wolverine, MI · On-site

$17.75 - $22.75/hr

Cherokee Insurance, a leading commercial Property/Casualty insurance provider, is currently in ... The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters ...

Cherokee Insurance Company

Claims Assistant

Wolverine, MI · On-site

$17.75 - $22.75/hr

Cherokee Insurance, a leading commercial Property/Casualty insurance provider, is currently in ... The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters ...

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Insurance Adjuster Assistant information

See Wolverine, MI salary details

$18.6K

$71.2K

$105.3K

How much do insurance adjuster assistant jobs pay per year?

As of Aug 24, 2026, the average yearly pay for insurance adjuster assistant in Wolverine, MI is $71,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $95,300.00 per year, depending on experience, location, and employer.

What is an insurance adjuster assistant?

Insurance Adjuster Assistants support insurance adjusters in the process of evaluating and settling insurance claims. Their duties often include gathering documentation, communicating with clients, organizing claim files, and assisting with the administrative aspects of the claims process. By performing these tasks, they help adjusters work more efficiently and ensure claims are processed accurately and promptly. They play a critical role in the insurance industry by helping maintain smooth operations and high customer satisfaction.

How does an insurance adjuster assistant typically collaborate with adjusters and other team members during the claims process?

As an Insurance Adjuster Assistant, you'll work closely with adjusters by gathering and organizing claim documentation, communicating with claimants, and scheduling inspections or follow-ups. You may also coordinate with other departments, such as legal or underwriting, to obtain necessary information. Effective collaboration and clear communication are vital, as you'll help ensure claims are processed efficiently and accurately, often acting as a key point of contact between adjusters and clients.

What are the key skills and qualifications needed to thrive as an insurance adjuster assistant, and why are they important?

To excel as an Insurance Adjuster Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance principles, often supported by a high school diploma or relevant coursework. Familiarity with claims management software, document processing tools, and office systems is typically required. Excellent communication, multitasking, and problem-solving skills help you coordinate with clients and support adjusters efficiently. These abilities are crucial for ensuring accurate claims processing and smooth workflow in a fast-paced insurance environment.
Insurance Adjuster Assistant jobs near you

Claims Assistant

Cherokee Insurance Company

Wolverine, MI • On-site

$17.75 - $22.75/hr

Full-time

Re-posted 20 days ago

Job description

Cherokee Insurance, a leading commercial Property/Casualty insurance provider, is currently in search of an


Claims Assistant

to work on-site at our corporate office located in Sterling Heights, MI. We are looking for highly detailed, analytical and assertive individuals to assist with the insurance claims process. If you love a challenge and are looking to take a step towards a rewarding career, apply today!

The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters, the Claims Coordinator and Claims Manager in accomplishing the task of opening, adjusting and closing claims. The Claims Assistant I reports on a daily basis directly to the Claims Coordinator, and from time-to-time to the Claims Manager.

Specific tasks include, but are not limited to:

  • Check for police reports online and if available attach them to claim.
  • Get mail when mail is called.
  • Process BRICS payments.
  • Process stop pays.
  • Process form letters and miscellaneous documents for adjusters.
  • Distribute incoming faxes.
  • Proofread, attach and mail out BX payments.
  • Process total loss titles.
  • Report claims to ISO.
  • Run claim searches and address searches in ISO.
  • Send out certified letters.
  • Answer claims calls.
  • Provide customer service to insureds, claimants and other parties.
  • Help back up front desk/phones when needed.
  • Run title searches and MVRs.
  • Process subrogation payments.
  • Assist adjusters in processing documents when they are working from home.
  • Process Right Signature requests.
  • Scan claim files to adjusters when requested.
  • Check with adjusters and offer assistance if needed.

In Claims Coordinator's Absence:

  • Print off Review Works and distribute to adjusters.
  • Pull daily mail and distribute.
  • Assign new claims in BX.
  • Monitor and distribute claims emails.
  • Scan and send field adjusters' mail.

Skills/Qualifications: Computer literacy required. Must have or be able to gain proficiency in various types of software. Good oral and written communications skills required. Good customer service skills required. Must be able to manage time and prioritize multiple tasks. Must develop good conceptual knowledge of insurance claims processing at Wolverine and assist in efficiently carrying out and implement improvements to the same.

Level: Entry level, with increasing responsibility and advancement opportunity based on needs and performance.

Education: College coursework preferred but not required. High school diploma required.

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