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Insurance Account Assistant Jobs in Toronto, ON (NOW HIRING)

HUB

Commercial Lines Account Associate

Oakville, ON · On-site

CA$42K - CA$57K/yr

About The Role We're looking for an experienced Account Assistant to support the account management ... Executing insurance certificates, auto liability slips, binders, statements of values, proposals ...

HUB

Account Associate, Complex Risks

Toronto, ON · On-site

CA$54K - CA$63K/yr

... Insurance accounts in Toronto. This role involves working closely with the Assistance Vice ... Monitor receivables, assist with collections, and help minimize Days Sales Outstanding (DSO)

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All JobsInsurance Account JobsInsurance Account Assistant JobsInsurance Account Assistant Jobs in Toronto, ON

Insurance Account Assistant information

See Toronto, ON salary details

$23.9K

$38.5K

$65.8K

How much do insurance account assistant jobs pay per year?

As of Aug 6, 2026, the average yearly pay for insurance account assistant in Toronto, ON is $38,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,016.00 and $43,422.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

Is being an insurance account assistant hard?

The role of an insurance account assistant involves administrative tasks, customer service, and data entry, which can be straightforward but may require attention to detail and multitasking. The job typically involves working with insurance policies, using office software, and adhering to deadlines, making it moderately challenging depending on workload and experience. Developing strong organizational and communication skills can help manage the job's demands effectively.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those in larger firms can earn higher salaries. They often work standard business hours and may need basic knowledge of insurance policies and customer service skills.

What does an insurance account assistant do?

An insurance account assistant supports insurance agents and brokers by managing client accounts, processing policy applications, updating records, and handling customer inquiries. They often use insurance software and need strong organizational and communication skills to ensure accurate and efficient account management. The role may require familiarity with insurance policies and attention to detail.

What does an entry level insurance account assistant do?

An entry-level insurance account assistant supports insurance agents and brokers by handling administrative tasks such as processing policies, maintaining client records, and preparing documentation. They often use insurance software and need strong organizational skills to ensure accurate and efficient account management.
What are the most commonly searched types of Insurance Account jobs in Toronto, ON? The most popular types of Insurance Account jobs in Toronto, ON are:
What are popular job titles related to Insurance Account Assistant jobs in Toronto, ON? For Insurance Account Assistant jobs in Toronto, ON, the most frequently searched job titles are:
Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Toronto, ON as of July 2026, with employment types broken down into 100% Full Time. Highlights an 85% In-person, 10% Hybrid, and 5% Remote job distribution, with an average salary of $38,500 per year, or $18.5 per hour.

Insurance Account Representative

Matthew Jeninga - Desjardins Agent Intern

Oshawa, ON

CA$45K/yr

Full-time, Contractor

Posted 29 days ago

Job description

Insurance Account Representative

Desjardins Insurance Agency

Location: Oshawa, ON
Employment Type: Full-Time
Hours: 35 Hours Per Week
Training Compensation: $45,000 Annualized

Launch Your Career with Desjardins Insurance

Are you energetic, customer-focused, and ready to build a rewarding career in the insurance industry?

Our Desjardins Insurance Agency is seeking motivated individuals to join our team as Insurance Account
Representative Trainees in a fully paid 3-month training program. Through structured learning, hands-on
experience, mentorship, and personalized coaching, you will develop the skills, knowledge, and confidence
needed to succeed in a client-focused insurance role.

This opportunity is ideal for individuals who enjoy helping people, building relationships, and growing
professionally in a supportive and team-oriented environment.

Successful trainees will have the opportunity to transition into a permanent full-time Insurance Account
Representative position, providing a clear pathway to a long-term and rewarding career with our agency.

What You'll Do

• Participate fully in training sessions focused on Desjardins products and services, client service excellence,
sales and relationship-building techniques, and agency operations and processes.
• Provide professional customer service to existing and prospective clients in person and over the phone.
• Assist with policy inquiries, servicing, appointment scheduling, client follow-up activities, and administrative
support.
• Learn to identify client needs and recommend appropriate insurance solutions.
• Maintain accurate client records and support daily agency operations.
• Meet training milestones while embracing coaching, feedback, and continuous learning.

Who We’re Looking For

Preferred Qualifications
• Experience in client service, retail, hospitality, sales, banking, or office administration.
• High school diploma or equivalent; post-secondary education is an asset.
• Basic computer proficiency including Microsoft Office and web-based applications.
• Insurance or financial services experience is an asset but not required.

Key Skills & Attributes
• Excellent verbal and written communication skills.
• Strong interpersonal skills and professionalism.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and problem-solving abilities.
• Positive attitude, coachability, and commitment to growth.
• Ability to work independently and collaboratively.

Training & Development

Comprehensive onboarding, insurance fundamentals, product education, sales and relationship-building skills,
agency systems training, compliance education, personalized mentorship, performance coaching, and ongoing
development opportunities.

Career Opportunity

This program is designed to prepare high-potential candidates for a permanent Insurance Account
Representative role within the agency.

Individuals who successfully complete the training program and transition into a permanent position will have
access to:
• Competitive base salary
• Performance-based bonus opportunities
• Commission and incentive earnings
• Ongoing professional development and mentorship
• Career advancement opportunities

What We Offer

• Paid full-time training at an annualized salary of $45,000
• Comprehensive insurance and product education
• Structured onboarding and professional development
• One-on-one mentorship and ongoing coaching
• Hands-on client service and sales experience
• Supportive, collaborative team environment
• Opportunity to secure a permanent full-time Insurance Account Representative position upon successful
completion of the program

Eligibility Requirement

Candidates must be legally eligible to work in Canada.

Important Information

You will be hired to work at The Personal Insurance Company ("The Personal") for a period of up to 90 days to
allow you to complete training and licensing.

If training and licensing are successfully completed, you will be considered for employment with an independent
contractor for a Desjardins Agent.

We welcome applications from people with disabilities. Accommodations are available upon request for
applicants in all aspects of the recruitment process.

Start Your Career with Desjardins Insurance

If you are motivated to learn, passionate about helping people, and eager to build a long-term career in a
professional and supportive environment, we encourage you to apply.

Take the first step toward a rewarding career with Desjardins Insurance today.