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Insurance Account Assistant Jobs in Toronto, ON (NOW HIRING)

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Insurance Account Assistant information

See Toronto, ON salary details

$23.9K

$38.5K

$65.8K

How much do insurance account assistant jobs pay per year?

As of Aug 28, 2026, the average yearly pay for insurance account assistant in Toronto, ON is $38,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,016.00 and $43,422.00 per year, depending on experience, location, and employer.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

Is an insurance account assistant a good career?

An insurance account assistant is a role that involves supporting insurance agents and handling client accounts, requiring strong organizational and communication skills. It can be a good entry-level position with opportunities for advancement in the insurance industry, often involving familiarity with insurance policies and basic computer software. Career growth may include moving into account management or underwriting roles with experience and additional certifications.

Is an insurance account assistant entry level?

Yes, an insurance account assistant is typically an entry-level position that requires basic administrative skills, attention to detail, and knowledge of insurance policies. It often serves as a starting point for careers in insurance and may require familiarity with office software and customer service skills.

What qualifications do I need to be an insurance account assistant?

To become an insurance account assistant, a high school diploma or equivalent is typically required, along with strong organizational and communication skills. Some employers prefer candidates with previous experience in customer service or administrative roles, and familiarity with insurance software or office tools can be beneficial.

What are the most commonly searched types of Insurance Account jobs in Toronto, ON?

The most popular types of Insurance Account jobs in Toronto, ON are:

What are popular job titles related to Insurance Account Assistant jobs in Toronto, ON?

For Insurance Account Assistant jobs in Toronto, ON, the most frequently searched job titles are:

Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $38,500 per year, or $18.5 per hour.

Insurance Account Representative Trainee

Matthew Jeninga - Desjardins Agent Intern

Oshawa, ON • On-site

CA$45K/yr

Full-time, Contractor

Re-posted 21 days ago

Job description

Insurance Account Representative 
                                                                                                                                                 

Desjardins Insurance Agency

Location: Oshawa, ON
Employment Type: Full-Time
Hours: 35 Hours Per Week
Training Compensation: $45,000 Annualized

Launch Your Career with Desjardins Insurance

Are you energetic, customer-focused, and ready to build a rewarding career in the insurance industry?

Our Desjardins Insurance Agency is seeking motivated individuals to join our team as Insurance Account
Representative Trainees in a fully paid 3-month training program. Through structured learning, hands-on
experience, mentorship, and personalized coaching, you will develop the skills, knowledge, and confidence
needed to succeed in a client-focused insurance role.

This opportunity is ideal for individuals who enjoy helping people, building relationships, and growing
professionally in a supportive and team-oriented environment.

Successful trainees will have the opportunity to transition into a permanent full-time Insurance Account
Representative position, providing a clear pathway to a long-term and rewarding career with our agency.

What You'll Do

• Participate fully in training sessions focused on Desjardins products and services, client service excellence,
sales and relationship-building techniques, and agency operations and processes.
• Provide professional customer service to existing and prospective clients in person and over the phone.
• Assist with policy inquiries, servicing, appointment scheduling, client follow-up activities, and administrative
support.
• Learn to identify client needs and recommend appropriate insurance solutions.
• Maintain accurate client records and support daily agency operations.
• Meet training milestones while embracing coaching, feedback, and continuous learning.

Who We’re Looking For

Preferred Qualifications
• Experience in client service, retail, hospitality, sales, banking, or office administration.
• High school diploma or equivalent; post-secondary education is an asset.
• Basic computer proficiency including Microsoft Office and web-based applications.
• Insurance or financial services experience is an asset but not required.

Key Skills & Attributes
• Excellent verbal and written communication skills.
• Strong interpersonal skills and professionalism.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and problem-solving abilities.
• Positive attitude, coachability, and commitment to growth.
• Ability to work independently and collaboratively.

Training & Development

Comprehensive onboarding, insurance fundamentals, product education, sales and relationship-building skills,
agency systems training, compliance education, personalized mentorship, performance coaching, and ongoing
development opportunities.

Career Opportunity

This program is designed to prepare high-potential candidates for a permanent Insurance Account
Representative role within the agency.

Individuals who successfully complete the training program and transition into a permanent position will have
access to:
• Competitive base salary
• Performance-based bonus opportunities
• Commission and incentive earnings
• Ongoing professional development and mentorship
• Career advancement opportunities

What We Offer

• Paid full-time training at an annualized salary of $45,000
• Comprehensive insurance and product education
• Structured onboarding and professional development
• One-on-one mentorship and ongoing coaching
• Hands-on client service and sales experience
• Supportive, collaborative team environment
• Opportunity to secure a permanent full-time Insurance Account Representative position upon successful
completion of the program

Eligibility Requirement

Candidates must be legally eligible to work in Canada.

Important Information

You will be hired to work at The Personal Insurance Company ("The Personal") for a period of up to 90 days to
allow you to complete training and licensing.

If training and licensing are successfully completed, you will be considered for employment with an independent
contractor for a Desjardins Agent.

We welcome applications from people with disabilities. Accommodations are available upon request for
applicants in all aspects of the recruitment process.

Start Your Career with Desjardins Insurance

If you are motivated to learn, passionate about helping people, and eager to build a long-term career in a
professional and supportive environment, we encourage you to apply.

Take the first step toward a rewarding career with Desjardins Insurance today.