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Insurance Account Assistant Jobs in Goshen, IN (NOW HIRING)

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Insurance Sales Producer

Mishawaka, IN · On-site

Health Savings Account funding * 401k matching program * Company paid Life and Short-Term ... Prepare/assist in contracting of clients and any required paperwork * Develop and maintain current ...

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Insurance Account Assistant information

See Goshen, IN salary details

$18.7K

$33.7K

$45.5K

How much do insurance account assistant jobs pay per year?

As of Aug 31, 2026, the average yearly pay for insurance account assistant in Goshen, IN is $33,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,800.00 and $39,700.00 per year, depending on experience, location, and employer.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

Is an insurance account assistant a good career?

An insurance account assistant is a role that involves supporting insurance agents and handling client accounts, requiring strong organizational and communication skills. It can be a good entry-level position with opportunities for advancement in the insurance industry, often involving familiarity with insurance policies and basic computer software. Career growth may include moving into account management or underwriting roles with experience and additional certifications.

Is an insurance account assistant entry level?

Yes, an insurance account assistant is typically an entry-level position that requires basic administrative skills, attention to detail, and knowledge of insurance policies. It often serves as a starting point for careers in insurance and may require familiarity with office software and customer service skills.

What qualifications do I need to be an insurance account assistant?

To become an insurance account assistant, a high school diploma or equivalent is typically required, along with strong organizational and communication skills. Some employers prefer candidates with previous experience in customer service or administrative roles, and familiarity with insurance software or office tools can be beneficial.

What are the most commonly searched types of Insurance Account jobs in Goshen, IN?

The most popular types of Insurance Account jobs in Goshen, IN are:

What cities near Goshen, IN are hiring for Insurance Account Assistant jobs?

Cities near Goshen, IN with the most Insurance Account Assistant job openings:

Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Goshen, IN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,656 per year, or $16.2 per hour.

Express Account Specialist

Brown & Brown, Inc.

Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Express Account Specialist to join our growing team in Fort Wayne, IN!
The Express Account Specialist is responsible for the management of day-to-day Express business customer service inquiries, both via phone and email. This individual will respond to all Express inquiries with a high-level of professional customer service excellence and within the prescribed response times. This individual operates at a low-to-intermediate skill and knowledge level, under a moderate+ level of supervision by the VP/Express Team Leader depending on individual's experience to date.
How You Will Contribute:
  • Work with VP/Express Team Leader and insurance carriers regarding policies, coverages, and acceptability guidelines, with a goal of increasing revenue while safeguarding underwriting profitability.
  • Learning daily tasks such as certificate issuance and endorsement processing to assist in the overall department workload.
  • Learn and maintain familiarity with all aspects of the Express online system, including web sales, policy delivery, payments and broker tracking.
  • Provide, with a positive attitude, a high level of support to brokers and individual customers.
  • Learn and maintain familiarity with all Express programs, policies, coverages, and acceptability guidelines. This individual serves as a resource to answer policy and coverage questions from brokers and individual customers.
  • Success is measured by the strict adherence to company standards and by the degree of service provided to American Specialty's clients and qualified brokers.
  • Review and become familiar with the daily bound report. Identifying acceptable risks and exposures to determine applicants are eligible.
  • Follow-up on and help/sell to prospects and agents who obtain quotes through Express.

Licenses & Certifications:
  • Indiana Property & Casualty license
  • Professional insurance designation (preferred)

Skills & Experience to be Successful:
  • 2+ years of property & casualty insurance experience
  • College degree (preferred)
  • High school diploma or equivalent
  • Must be willing to grow and develop expertise, and also insurance and systems knowledge, to highest level possible.
  • Attention to detail and accuracy
  • Ability to meet required response times for all inquiries.
  • Excellent oral and written communication are key. • Demonstrated listening skills.
  • Keen problem-solving skills in adapting strategic underwriting direction to specific underwriting issues and business opportunities decisively.
  • Ability to develop and maintain productive insurer relationships.
  • Excellent negotiation, organization, and project management skills.
  • Polished professional with ambition, solid work ethic and ability to effectively work with and alongside people at all levels.
  • Computer technologies: Microsoft Outlook, Word, Excel and ability to quickly adapt to internal proprietary software programs.

Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".

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