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INSIGHT2PROFIT

Help Desk Analyst

Chicago, IL · On-site

$21.25 - $28.75/hr

INSIGHT2PROFIT is a growing company seeking a Help Desk Analyst to provide expert technical support and exceptional customer service to their internal team. The role involves managing IT issues ...

INISGHT2PROFIT

Project Lead

Beachwood, OH · On-site

$105K - $150K/yr

JOB SUMMARY As a Project Lead (Consultant or Manager) at INSIGHT2PROFIT, you will lead the successful delivery of complex pricing and profitability initiatives by collaborating closely with client ...

INISGHT2PROFIT

Project Lead

Chicago, IL · On-site

$105K - $150K/yr

JOB SUMMARY As a Project Lead (Consultant or Manager) at INSIGHT2PROFIT, you will lead the successful delivery of complex pricing and profitability initiatives by collaborating closely with client ...

INISGHT2PROFIT

Project Lead

Columbus, OH

$105K - $150K/yr

JOB SUMMARY As a Project Lead (Consultant or Manager) at INSIGHT2PROFIT, you will lead the successful delivery of complex pricing and profitability initiatives by collaborating closely with client ...

INISGHT2PROFIT

Project Lead

Chicago, IL · On-site

$105K - $150K/yr

JOB SUMMARY As a Project Lead (Consultant or Manager) at INSIGHT2PROFIT, you will lead the successful delivery of complex pricing and profitability initiatives by collaborating closely with client ...

INISGHT2PROFIT

Project Lead

Chicago, IL

$105K - $150K/yr

JOB SUMMARY As a Project Lead (Consultant or Manager) at INSIGHT2PROFIT, you will lead the successful delivery of complex pricing and profitability initiatives by collaborating closely with client ...

INISGHT2PROFIT

Helpdesk Analyst

Chicago, IL

$55K - $65K/yr

As a Help Desk Analyst at INSIGHT2PROFIT, you will provide expert technical support and exceptional customer service to our internal team of consultants. You will manage and resolve IT issues related ...

INISGHT2PROFIT

Executive Assistant II

Beachwood, OH

The Executive Assistant II at INSIGHT2PROFIT provides high-quality administrative and operational support to senior leaders, enabling them to focus on strategic priorities. This role requires strong ...

INISGHT2PROFIT

Helpdesk Analyst

Chicago, IL

$55K - $65K/yr

Overview As a Help Desk Analyst at INSIGHT2PROFIT, you will provide expert technical support and exceptional customer service to our internal team of consultants. You will manage and resolve IT ...

INISGHT2PROFIT

Business Analyst - Experienced

Chicago, IL · On-site

$82K - $90K/yr

Overview Positions available in Chicago, Cleveland and Columbus About Us Do great things in uncharted territory and experience the excitement of taking your career to new heights at INSIGHT2PROFIT, a ...

INISGHT2PROFIT

Executive Assistant II

Beachwood, OH · On-site

Overview The Executive Assistant II at INSIGHT2PROFIT provides high-quality administrative and operational support to senior leaders, enabling them to focus on strategic priorities. This role ...

INISGHT2PROFIT

Executive Assistant II

Beachwood, OH · On-site

Overview The Executive Assistant II at INSIGHT2PROFIT provides high-quality administrative and operational support to senior leaders, enabling them to focus on strategic priorities. This role ...

INISGHT2PROFIT

Helpdesk Analyst

Chicago, IL · On-site

$55K - $65K/yr

Overview As a Help Desk Analyst at INSIGHT2PROFIT, you will provide expert technical support and exceptional customer service to our internal team of consultants. You will manage and resolve IT ...

INISGHT2PROFIT

Business Analyst - Experienced

Columbus, OH · On-site

$82K - $90K/yr

Overview Positions available in Chicago, Cleveland and Columbus About Us Do great things in uncharted territory and experience the excitement of taking your career to new heights at INSIGHT2PROFIT, a ...

INISGHT2PROFIT

Business Analyst - Experienced

Chicago, IL · On-site

$82K - $90K/yr

Overview Positions available in Chicago, Cleveland and Columbus About Us Do great things in uncharted territory and experience the excitement of taking your career to new heights at INSIGHT2PROFIT, a ...

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How much do insight2profit jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for insight2profit in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insight2Profit position, and why are they important?

To thrive at Insight2Profit, candidates generally need strong analytical abilities, a background in business, finance, or engineering, and experience managing data-driven projects. Familiarity with tools such as Excel, Power BI, and pricing optimization software, along with certifications like Six Sigma or PMP, can be highly beneficial. Exceptional communication skills, problem-solving mindset, and a collaborative attitude help professionals excel within client-focused teams. These abilities are crucial for delivering actionable pricing strategies, driving measurable results, and building trusted client relationships.

What is an Insight2Profit job?

An Insight2Profit job typically involves working for Insight2Profit, a consulting firm specializing in pricing strategy, profit optimization, and data analytics. Employees in these roles analyze market trends, develop pricing models, and collaborate with clients to enhance profitability. Common positions range from analysts to consultants, focusing on data-driven decision-making. The work requires strong analytical skills, attention to detail, and proficiency in financial modeling.

What are the biggest challenges someone may face when starting a role at Insight2Profit?

New team members at Insight2Profit often encounter the challenge of quickly mastering complex data sets and understanding each client’s unique business environment. The fast-paced project-based structure means you’ll need to juggle multiple priorities while delivering timely, actionable insights. Early collaboration with cross-functional teams—including data analysts, consultants, and client stakeholders—is essential for success. However, comprehensive onboarding and mentorship programs are provided to help new hires ramp up and feel supported as they acclimate to the company’s approach and culture.

What cities are hiring for Insight2Profit jobs? Cities with the most Insight2Profit job openings:
What job categories do people searching Insight2Profit jobs look for? The top searched job categories for Insight2Profit jobs are:
Insight2Profit jobs near you
Help Desk Analyst

Help Desk Analyst

INSIGHT2PROFIT

Chicago, IL • On-site

$21.25 - $28.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Summary:
INSIGHT2PROFIT is a growing company seeking a Help Desk Analyst to provide expert technical support and exceptional customer service to their internal team. The role involves managing IT issues related to hardware, software, and network systems, ensuring efficient resolution and supporting onboarding and offboarding processes.
Responsibilities:
• Manage incoming support tickets via phone and email, ensuring courteous, timely, and effective resolution of end-user IT issues.
• Provide IT support to 175+ internal clients, resolving hardware, software, phone, and operating system issues promptly.
• Perform hands-on desktop support including software installation and upgrades, hardware setup, system configuration, and file backups.
• Support company onboarding and offboarding processes to ensure smooth transition of IT assets and access.
• Research software updates, drivers, and common issues following industry best practices to aid in problem resolution.
• Monitor client requests and system trends to identify opportunities for system reconfigurations and recommend improvements.
• Assist in developing end-user training programs to enhance computer literacy and promote self-sufficiency.
• Document and track the entire problem-solving process for help desk requests through to final resolution.
• Maintain knowledge of all software and hardware supported within the organization.
• Coordinate vendor relationships, assist with hardware/software purchases, and maintain accurate inventory of IT assets and licenses.
• All team members are expected to support the organization’s commitment to information security, confidentiality, and system reliability. This includes following established policies and procedures, safeguarding sensitive and client information, reporting potential security concerns, and supporting incident response or business continuity efforts as needed.
• Additional responsibilities as needed to support team and business priorities.
Qualifications:
Required:
• Associate’s degree in computer science, or a related field. 2 years of relevant IT help desk experience may be considered in lieu of degree in addition to the experience below.
• Two (2) years of IT help desk, desktop support, or technical support experience.
• Strong customer service mindset with the ability to deliver polished, white-glove support.
• Excellent verbal and written communication skills.
• Strong attention to detail, organization, and follow-through.
• Proven problem-solving skills with the ability to diagnose issues, identify root causes, and resolve them efficiently.
• Patience, professionalism, and the ability to support users with varying levels of technical comfort.
• Strong knowledge of Computer Science fundamentals.
• Experience in the administration of Office 365 solutions (e.g. Exchange, SharePoint, OneDrive, Teams).
• Experience in the administration of SFTP solutions for internal and external clients.
• Experience in the administration of Windows Desktop, Windows Active Directory, and Server Operating Systems.
• Experience in the administration of Exchange.
• Experience with security best practices.
• Strong attention to detail, effective problem-solving, and clear communication, including active listening.
• Physical ability to walk, climb, crawl around property, and lift computer equipment (50+ lbs) as necessary to perform duties.
• Ability to travel as required.
Preferred:
• Two (2) years of IT help desk, desktop support, or technical support experience in a professional services environment.
Company:
INSIGHT2PROFIT is a management consulting firm located in Ohio. Founded in 2006, the company is headquartered in Cleveland, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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