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Inside Sales Representative Trainee Jobs in Michigan

Essentra

Inside Sales Representative

Norton Shores, MI · On-site

The Inside Sales Rep (ISR) will work closely with sales leadership regarding day-to-day development and execution of the inside sales strategy. The main objective of this role is to drive revenue and ...

Industrial Sales

Be Seen First

Inside Sales Associate

Battle Creek, MI · On-site

$55K - $59K/yr

Multi-location Independent Industrial Parts Distributor is seeking an Inside Sales Representative for its Battle Creek, MI branch office. The job entails existing account management and some new ...

CARFAX

Strategic Inside Sales Representative

Detroit, MI · On-site +1

$60K - $90K/yr

Join Team CARFAX as a Strategic Inside Sales Representative Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow ...

BlueLinx Corporation

Inside Sales Rep

Grand Rapids, MI · On-site

$60K - $68K/yr

Build your future with BlueLinx as an Inside Sales Representative! Are you ready to kickstart your career in sales with a dynamic and supportive team? BlueLinx is on the lookout for a passionate ...

bluelinx

Inside Sales Rep

Grand Rapids, MI · On-site

Build your future with BlueLinx as an Inside Sales Representative! Are you ready to kickstart your career in sales with a dynamic and supportive team? BlueLinx is on the lookout for a passionate ...

bluelinx

Inside Sales Rep

Grand Rapids, MI · On-site

Build your future with BlueLinx as an Inside Sales Representative! Are you ready to kickstart your career in sales with a dynamic and supportive team? BlueLinx is on the lookout for a passionate ...

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All JobsInside Sales Representative JobsInside Sales Representative Trainee JobsInside Sales Representative Trainee Jobs in Michigan

Inside Sales Representative Trainee information

Is inside sales an entry-level job?

Inside sales representative trainee positions are often considered entry-level roles that require minimal prior experience. They typically involve training in sales techniques, customer communication, and product knowledge, making them accessible to candidates new to sales or the industry.

What are some common challenges faced by inside sales representative trainees during their first few months on the job?

Inside Sales Representative Trainees often encounter challenges such as quickly learning a company's products or services, mastering CRM software, and developing effective communication techniques to engage potential customers. Balancing high call volumes while maintaining personalized interactions can feel daunting at first. Additionally, adapting to performance metrics and feedback from supervisors is essential for growth, but can be overwhelming initially. However, most companies provide structured training, mentorship, and regular feedback to help trainees overcome these hurdles and build confidence in their sales approach.

What are the key skills and qualifications needed to thrive as an inside sales representative trainee?

To thrive as an Inside Sales Representative Trainee, you need strong interpersonal communication skills, basic sales knowledge, and at least a high school diploma or equivalent. Familiarity with CRM systems like Salesforce and proficiency in Microsoft Office are typically expected, and some employers may prefer candidates pursuing or holding sales-related certifications. Persistence, active listening, and the ability to build rapport over the phone are standout soft skills in this role. These skills are crucial for effectively generating leads, nurturing client relationships, and achieving sales targets in a competitive environment.

What is an inside sales representative trainee?

An inside sales representative trainee is an entry-level employee learning to sell products or services remotely, typically through phone, email, or online channels. The role involves developing sales skills, understanding company offerings, and often includes training on customer relationship management (CRM) tools and sales techniques.

What does an inside sales representative trainee do?

An Inside Sales Representative Trainee is an entry-level team member who learns how to sell products or services by communicating with customers primarily via phone, email, or online platforms. Their main responsibilities include generating leads, qualifying prospects, making sales presentations, and supporting the sales process under the guidance of senior staff. Trainees receive training in product knowledge, sales techniques, and customer relationship management to prepare them for a full sales role. This position is often a stepping stone to becoming a full Inside Sales Representative. Success in this role requires strong communication skills, a willingness to learn, and motivation to meet sales targets.

What is the difference between Inside Sales Representative Trainee vs Inside Sales Representative?

AspectInside Sales Representative TraineeInside Sales Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles prefer sales or customer service experience
Work EnvironmentTraining environment, often in an office settingFull-time sales role, primarily in an office or remote setting
Job ResponsibilitiesLearning sales techniques, shadowing experienced reps, basic customer outreachManaging client accounts, closing sales, maintaining customer relationships
Career StageEntry-level, training positionFull-fledged sales role with established responsibilities

The Inside Sales Representative Trainee position is an entry-level role focused on training and skill development, whereas the Inside Sales Representative role involves actively managing sales processes and client relationships. Trainees typically undergo a learning period before becoming full sales reps, making this a stepping stone in a sales career.

Is an inside sales representative trainee a good job?

An inside sales representative trainee role can be a good entry-level position for developing sales, communication, and customer service skills. It often involves training on sales techniques, CRM tools, and product knowledge, with opportunities for advancement into full sales roles. The job typically offers a structured environment and performance-based incentives, making it suitable for those interested in a sales career.
What are the most commonly searched types of Inside Sales Representative jobs in Michigan? The most popular types of Inside Sales Representative jobs in Michigan are:
Inside Sales Representative Trainee jobs near you

Inside Sales Representative

Kendall Group

Grand Rapids, MI

Full-time

Posted 23 days ago

Job description

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary: Reporting to the Location Manager, the Inside Sales Representative is a key member of the Sales team. The person in this role maintains positive relationships with customers by providing excellent customer service. The Inside Sales Representative will be responsible for developing new leads, communicating with customers and vendors, understanding their needs, ensuring a smooth sales process, and being able to close sales.Exciting work you will do:

The essential duties and responsibilities of the Inside Sales Representative position will consist of, but are not limited to, the following:

  • Maintain a positive, empathetic, and professional attitude toward customers

  • Respond promptly to customer inquiries

  • Communicate with customers and vendors through various channels

  • Acknowledge and resolve customer complaints

  • Participate in sales and product training sessions

  • Process orders, quotes, customer and vendor portals, and requests

  • Keep records of customer interactions, transactions, comments, and complaints

  • Communicate and coordinate with colleagues, customers, and vendors as necessary

  • Explain and articulate product features and applications

  • Make outbound calls to potential customers and follow up on quotes and leads

  • Understand customers' needs and identify sales opportunities

  • Maintain a database of current and potential customers

  • Provide the customer product submittal sheets for their approval and track their progress

  • Research and qualify new leads

  • Close sales and achieve sales targets

  • Stay current on new and evolving product offerings and utilize knowledge in selling activities

  • Perform other duties and projects as assigned

Competencies you possess:

  • Service Excellence

  • Results

  • Action Oriented

  • Accountability and Responsibility

  • Understanding Others

  • Listening

  • Problem Solving

  • Teamwork and Collaboration

  • Priority Setting

What you'll need:
  • Work Experience: 2 years' distribution or customer service experience.
  • Education: HS diploma or GED.
  • Analytics/Computer Skills: Proficiency in Microsoft Office.
  • Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in a fast-paced, continuously evolving environment.
  • Cross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer service.
  • Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills.
  • Physical, Mental and Visual Skills: Ability to see, talk and hear; ability to sit for 8 hours a day.
  • Physical Environment: Normal office environment.
Qualifications we prefer but don't require:
  • Work Experience: 2 years' pipe, valve and fitting sales experience, technical degree or equivalent combination of skills and experience.
  • Education: Associate or bachelor's degree.
  • Analytics/Computer Skills: Salesforce or Epicor / Solar Eclipse.

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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