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Inside Sales Associate Jobs in Edmonton, AB (NOW HIRING)

Startec

Inside Sales Administrator

Edmonton, AB · On-site

The Inside Sales Representative - Industrial is responsible for supporting the sales team in generating revenue by identifying/qualifying leads, providing product information, preparing quotes, and ...

AMRE Supply

Inside Sales Representative

Edmonton, AB · On-site

Every day, we show up with intention and pride; in ourselves, our associates, and our customers ... Our Inside Sales position is a crucial member of our inside team. They have the privilege of ...

AMRE Supply

Inside Sales Representative

Edmonton, AB · On-site

Every day, we show up with intention and pride; in ourselves, our associates, and our customers ... Employee referral programs and recognition initiatives Our Inside Sales position is a crucial ...

Roofmart

Inside Sales

Edmonton, AB

Inside Sales Job Summary: Serving as the first point of contact for customers in-store and over the phone for sales transactions. Benefits * Health Insurance (includes Virtual Health, and HCSA)

REXEL

Inside Sales Representative

Edmonton, AB · On-site

The Inside Sales Representative is responsible for completing the order process, which includes offering pricing terms according to established margins and sourcing of additional products. He/she is ...

Rexel Utility

Inside Sales Representative

Edmonton, AB · On-site

The Inside Sales Representative is responsible for completing the order process, which includes offering pricing terms according to established margins and sourcing of additional products. He/she is ...

Messer Group

Inside Sales Representative

Nisku, AB · On-site

CA$33.68/hr

As an Inside Sales Representative, you will play a key role in providing excellent customer service daily and the following tasks: * Welcome and advise in-store customers and perform related tasks ...

Sally Beauty Holdings

07444 Inside Sales

Edmonton, AB · On-site

COSMOPROF CANADA SALES ASSOCIATE: By working at Cosmoprof Canada, you would be part of the largest hair and beauty supplier in the world, and we are on a mission to empower our customers to express ...

CosmoProf

07345 Inside Sales

Edmonton, AB · On-site

COSMOPROF CANADA SALES ASSOCIATE: By working at Cosmoprof Canada, you would be part of the largest hair and beauty supplier in the world, and we are on a mission to empower our customers to express ...

Sally Beauty Holdings

07552 Inside Sales

Edmonton, AB · On-site

COSMOPROF CANADA SALES ASSOCIATE: By working at Cosmoprof Canada, you would be part of the largest hair and beauty supplier in the world, and we are on a mission to empower our customers to express ...

CosmoProf

07552 Inside Sales

Edmonton, AB · On-site

COSMOPROF CANADA SALES ASSOCIATE: By working at Cosmoprof Canada, you would be part of the largest hair and beauty supplier in the world, and we are on a mission to empower our customers to express ...

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All JobsInside Sales Associate JobsInside Sales Associate Jobs in Edmonton, AB

Inside Sales Associate information

What is an inside sales associate?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What skills and qualifications are needed to be an inside sales associate?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an inside sales associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What are the most commonly searched types of Inside Sales jobs in Edmonton, AB?

The most popular types of Inside Sales jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Inside Sales Associate jobs?

Cities near Edmonton, AB with the most Inside Sales Associate job openings:

Inside Sales Associate jobs near you
Infographic showing various Inside Sales Associate job openings in Edmonton, AB as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution.

Inside Sales Administrator

Edmonton, AB • On-site

Startec
See more jobs at Startecexternal

Full-time

Posted 29 days ago

Job description

POSITION OVERVIEW:
The Inside Sales Representative – Industrial is responsible for supporting the sales team in generating revenue by identifying/qualifying leads, providing product information, preparing quotes, and maintaining customer relationships.
Reporting to the Sales Manager, the Inside Sales Representative – Industrial will provide ongoing support with Account Representatives, Customers, and Technicians requiring sales and quotation support. This role will provide regular reporting of sales, other relevant metrics, and maintenance of client databases. The Inside Sales Representative – Industrial will require occasional travel to support client relationships and needs.
This role is based out of our Edmonton office location at 4403-68th Ave NW.
KEY PERFORMANCE INDICATORS (KPI):
CUSTOMER SERVICE (Weighting 25%)Customer Relationship Management
  • Build and maintain strong relationships with customers, understanding their needs and preferences.
  • Regularly communicate with customers to understand their ongoing needs and provide timely support and guidance.
  • Respond promptly to customer inquiries, concerns, and requests.
  • Provide exceptional customer service, ensuring customer satisfaction throughout the sales process
Customer Engagement
  • Understand customer needs and provide tailored solutions based on their requirements.
  • Build and maintain strong relationships with customers, including facility managers.
  • Respond promptly to customer inquiries and offer guidance throughout the sales process.
SALES PROCESS MANAGEMENT (Weighting 45%)Quotes & Proposal Development
  • Prepare accurate, comprehensive quotes/proposals based on customer specifications and project requirements.
  • Collaborate with internal teams, such as engineers and estimators, to gather necessary information for quoting purposes.
  • Prepare product presentations for the Sales team to showcase the value and benefits of industrial solutions.
  • Monitor and update annual service agreements with clients.
ADMINISTRATION (Weighting 30%)Sales Administration
  • Coordinate with the sales team to ensure seamless communication and support.
  • Enter and update customer information and sales activities in the CRM system.
  • Assist in forecasting sales targets and tracking sales metrics.
  • Monitoring RFP and RFQ opportunities through agency websites.
  • Gather and analyze market data to identify potential opportunities and areas for growth.
QUALIFICATIONS:
  • Proven experience as an Inside Sales Representative or similar role in the industrial industry.
  • Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences.
  • Excellent customer service and relationship-building skills.
  • Proficiency in CRM software and MS Office Suite.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • In-depth knowledge of industrial systems, components, and applications would be preferred.

We offer competitive wages, training, flexible, dynamic, and exciting work environment.

We thank you for your application and interest in our organization. Only those candidates selected for an interview will be contacted.

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