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Inside Sales Assistant Jobs in Silver Spring, MD

Foundation Building Materials

Sales Inside

Leesburg, VA · On-site

$21 - $29/hr

Provide knowledge on products and generate accurate quotes and proposals * Assist walk-in customers ... High school diploma or equivalent required * 2+ years inside sales experience (incoming call ...

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Sourced.

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Business Developer/Inside Sales Representative

Elkridge, MD · On-site

$26.50/hr

... * Assist in the development and implementation of innovative marketing campaigns * Perform ... calling and inside sales * Proficient with CRM software (Salesforce preferred), Microsoft 365 ...

Topbuild

Inside Sales Representative

Lorton, VA

$13 - $30/hr

Your Responsibilities Our Inside Sales Representatives work cooperatively with outside sales and ... products. * Assist in scheduled physical inventory counts. * Prepare and submits weekly call ...

TopBuild Corp.

Inside Sales Representative

Lorton, VA · On-site

$13 - $30/hr

Your Responsibilities Our Inside Sales Representatives work cooperatively with outside sales and ... products. * Assist in scheduled physical inventory counts. * Prepare and submits weekly call ...

TekSynap

Inside Sales Representative

Reston, VA

$45K - $50K/yr

RESPONSIBILITIES * Assist customers and partners in developing business solutions using Juniper ... Bachelor's Degree desired We are seeking an Inside Sales Representative to join our team in Reston ...

New

TekSynap

Inside Sales Representative

Reston, VA

$45K - $50K/yr

Overview We are seeking an Inside Sales Representative to join our team in Reston, VA. TekSynap is ... Responsibilities RESPONSIBILITIES * Assist customers and partners in developing business solutions ...

New

Core and Main LP

Inside Sales Specialist

Sterling, VA · On-site

You appreciate variety in your role and are flexible to assist where needed. You get excited about ... ARE you up for the challenge of helping with the sales process and looking for upsell opportunities ...

Coreandmain

Inside Sales Specialist

Sterling, VA

You appreciate variety in your role and are flexible to assist where needed. You get excited about ... ARE you up for the challenge of helping with the sales process and looking for upsell opportunities ...

ArmadaCare, LLC

Sales Operations Director

Timonium, MD · On-site

$115 - $125/hr

Such other duties as assigned to assist the department or organization What You'll Bring: * 3-5+ years of inside sales experience, with at least 2 years in a sales leadership or management role.

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All JobsInside Sales JobsInside Sales Assistant JobsInside Sales Assistant Jobs in Silver Spring, MD

Inside Sales Assistant information

See Silver Spring, MD salary details

$12

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$27

How much do inside sales assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for inside sales assistant in Silver Spring, MD is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $22.12 per hour, depending on experience, location, and employer.

What does an inside sales assistant do?

An Inside Sales Assistant supports the sales team by handling administrative tasks, managing customer accounts, and communicating with clients primarily via phone and email. They help process orders, follow up on leads, and update sales records, ensuring that the sales process runs smoothly. Their role is crucial in maintaining positive customer relationships and supporting the efforts of outside sales representatives. Inside Sales Assistants often use CRM software to track activity and assist with generating reports.

What are the key skills and qualifications needed to thrive as an inside sales assistant, and why are they important?

To thrive as an Inside Sales Assistant, you need strong communication skills, sales acumen, and a basic understanding of sales processes, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, such as Salesforce, and proficiency in Microsoft Office are commonly required. Excellent organization, attention to detail, and the ability to build rapport with clients are crucial soft skills in this role. These competencies are essential for effectively supporting sales teams, managing client relationships, and meeting sales targets in a competitive environment.

What are some typical challenges inside sales assistants face when managing multiple client accounts?

Inside Sales Assistants often juggle several client accounts simultaneously, which requires strong organizational and multitasking skills. A common challenge is prioritizing tasks effectively, especially when handling a high volume of inquiries or leads. Maintaining accurate records in the CRM system, meeting sales targets, and ensuring timely follow-ups can also be demanding. However, developing a structured workflow and utilizing sales tools can help manage these responsibilities efficiently and support team goals.

What is the difference between Inside Sales Assistant vs Customer Service Representative?

AspectInside Sales AssistantCustomer Service Representative
Primary RoleSupports sales team by generating leads, making sales calls, and closing dealsProvides support to customers, handles inquiries, and resolves issues
Work EnvironmentOffice-based, sales-focusedOffice or call center, service-oriented
Required SkillsSales techniques, communication, CRM proficiencyCommunication, problem-solving, customer service skills
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and customer interaction, Inside Sales Assistants focus on supporting sales efforts and closing deals, whereas Customer Service Representatives primarily handle customer inquiries and support post-sale relationships. The roles often overlap in skills but differ in primary objectives and work focus.

Is inside sales an entry-level job?

Inside sales assistant roles are often considered entry-level positions that require strong communication skills and basic sales knowledge. Many employers provide on-the-job training, and prior experience is not always necessary, making it accessible for those starting their sales careers.

Is inside sales assistant a hard job?

Inside sales assistants typically perform tasks such as customer communication, order processing, and using CRM software, which require good communication skills and attention to detail. The job can be fast-paced and may involve meeting sales targets, but its difficulty depends on individual experience and the work environment.

What are the most commonly searched types of Inside Sales jobs in Silver Spring, MD?

The most popular types of Inside Sales jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Inside Sales Assistant jobs?

Cities near Silver Spring, MD with the most Inside Sales Assistant job openings:

Inside Sales Assistant jobs near you

Sales Inside

Foundation Building Materials

Capitol Heights, MD • On-site

$21 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Foundation Building Materials rating

6.2

Company rating: 6.2 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

332nd of 419 rated retail wholesalers

Job description

About Us

Company Overview

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada.  In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.

Together, FBM and UDHG's 8,000+ Team Members are committed to operational excellence, innovation, and employee development.  By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets.  As the organization continues to grow and evolve following the recent acquisition by Lowe's, we are investing in strong, forward-thinking talent to support our long-term success.

Overview

Position Overview

At Foundation Building Materials (FBM), Inside Sales Professionals are trusted partners who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

Responsibilities and Qualifications

Key Responsibilities

  • Customer Service & Sales Support    
    • Maintain professional, courteous communication with customers before, during, and after sales
    • Provide knowledge on products and generate accurate quotes and proposals
    • Assist walk-in customers and handle inquiries or complaints promptly
    • Drive profitable sales through effective selling, upselling, and cross-selling

     

  • Order Management & Communication
    • Enter orders, pricing, and customer data into systems accurately
    • Respond to orders and quote requests via multiple channels (phone, email, fax, etc.)
    • Collaborate with outside sales reps and internal teams to fulfill customer needs
  • Inventory & Showroom Operations
    • Maintain stock levels, organize the showroom, and support physical inventories
    • Schedule and coordinate inbound/outbound deliveries and shipping logistics
    • Negotiate freight rates and manage inventory movement efficiently
  • Cash Handling & System Use
    • Operate and balance the cash register and drawer daily using proper procedures
    • Utilize management software for billing, reporting, and project tracking
  • Product & Project Knowledge
    • Maintain up-to-date product expertise
    • Manage documentation and order details for large or complex projects
  • Logistics & Operations Coordination       
    • Coordinate deliveries with Operations staff
    • Coordinate purchase and delivery of special products
  • Trainings
    • Must attend all required meetings in relation to sales and all company required training programs
  • Miscellaneous 
    • Support our values in the stated areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
    • Other duties as assigned

    Qualifications

    • High school diploma or equivalent required
    • 2+ years inside sales experience (incoming call preferred)
    • Excellent verbal communication skills and telephone manner
    • Ability to focus on different tasks and use time efficiently to achieve desired outcomes
    • Familiarity with Windows operating systems
    • Warehouse work which includes forklift experience/training
    Compensation and Benefits

    Reports To

    Branch Manager 

     

    Compensation

    The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.

    • Base: $21- $29 per hour
    • Job Type: Full-Time

    Benefits

    At FBM, we're committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work.  Our excellent package includes:

    • Medical
    • Dental
    • Vision
    • HSA/ FSA plans
    • Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
    • Critical illness, Hospital Indemnity, Accident Coverage
    • Legal Insurance Plan
    • Generous 401(k) plan with company match
    • A career path designed with you in mind
    Statements

    Equal Opportunity Employer

    Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs, job requirements, merit, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. 

    In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at Talent@myfbm.com.

    Posting Period

    This job will be posted for at least 5 days, starting on the initial post date reflected above.

    Salary RangeMin: , Max:Employment Type: OTHER

    What Foundation Building Materials employees say

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    Benefits

    Hours and flexibility

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