Customer Success Manager As a Customer Success Manager (CSM), you'll be the voice of our customers, working closely with both new and potential clients to understand their scientific needs. You'll ...
Customer Success Manager As a Customer Success Manager (CSM), you'll be the voice of our customers, working closely with both new and potential clients to understand their scientific needs. You'll ...
Customer Success Manager
DE · Remote
Customer Success Manager Location: Remote (EST | CST) Employees : 50| Team Size: 3-5 Industry: SaaS Reporting To: Director of Customer Success Seeking an experienced Customer Success Manager to join ...
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Customer Success Manager
DE · Remote
Customer Success Manager Location: Remote (EST | CST) Employees : 50| Team Size: 3-5 Industry: SaaS Reporting To: Director of Customer Success Seeking an experienced Customer Success Manager to join ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Customer Success Manager
Rocky Hill, CT · On-site
Customer Success Manager As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software ...
Customer Success Manager
Rocky Hill, CT · On-site
Customer Success Manager As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Customer Success Manager Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas, Arizona, Tennessee, North Carolina, or Georgia.
Customer Success Manager Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas, Arizona, Tennessee, North Carolina, or Georgia.
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot's SaaS solutions are based on the world's most ...
Customer Success Manager Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot's SaaS solutions are based on the world's most ...
Customer Success Manager
$60K - $70K/yr
Customer Success Manager Brooklyn, NY $60,000 base + performance bonus A rapidly growing security technology company is seeking a Customer Success Manager to deliver a white-glove onboarding ...
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Customer Success Manager
$60K - $70K/yr
Customer Success Manager Brooklyn, NY $60,000 base + performance bonus A rapidly growing security technology company is seeking a Customer Success Manager to deliver a white-glove onboarding ...
Customer Success Manager Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their ...
Customer Success Manager Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their ...
Customer Success Manager
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
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Customer Success Manager
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
Customer Success Manager
San Francisco, CA · On-site +1
$100K - $110K/yr
Customer Success Manager Position Type: Full-Time / Exempt Reports To: Chief Revenue Officer Location: Remote (California) - field-based, with regular travel across the assigned territory Department:
Customer Success Manager
San Francisco, CA · On-site +1
$100K - $110K/yr
Customer Success Manager Position Type: Full-Time / Exempt Reports To: Chief Revenue Officer Location: Remote (California) - field-based, with regular travel across the assigned territory Department:
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
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Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Kalamazoo, MI · Remote
$80K - $85K/yr
Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
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Customer Success Manager
Kalamazoo, MI · Remote
$80K - $85K/yr
Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager
Nashville, TN · On-site
Customer Success Manager Responsibilities for the Customer Success Manager: * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current ...
Customer Success Manager
Nashville, TN · On-site
Customer Success Manager Responsibilities for the Customer Success Manager: * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current ...
Customer Success Manager
Manhattan, NY · On-site
$120K - $200K/yr
Customer Success Manager New York, NY, United States • Posted on Jan 11, 2026 As Customer Success Manager, you'll ensure NexaGuard customers launch successfully, adopt key CMP features, and expand ...
Customer Success Manager
Manhattan, NY · On-site
$120K - $200K/yr
Customer Success Manager New York, NY, United States • Posted on Jan 11, 2026 As Customer Success Manager, you'll ensure NexaGuard customers launch successfully, adopt key CMP features, and expand ...
Customer Success Manager | Deltek, Inc Customer Success Manager US (Remote) As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help ...
Customer Success Manager | Deltek, Inc Customer Success Manager US (Remote) As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help ...
Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...
Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...
Inside Customer Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do inside customer success manager jobs pay per year?
As of Sep 10, 2026, the average yearly pay for inside customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Inside Customer Success Manager jobs?
Cities with the most Inside Customer Success Manager job openings:
What states have the most Inside Customer Success Manager jobs?
States with the most job openings for Inside Customer Success Manager jobs include:
What are popular job titles related to Inside Customer Success Manager jobs?
For Inside Customer Success Manager jobs, the most frequently searched job titles are:
Job description
Customer Success Manager
As a Customer Success Manager (CSM), you'll be the voice of our customers, working closely with both new and potential clients to understand their scientific needs. You'll join calls with them, guide them through onboarding, and ensure their workflows fit seamlessly into our platform. You'll also design new processes and strategies, playing a key role in shaping the entire customer experience.
Position Overview: As a Customer Success Manager (CSM), you'll be the voice of our customers, working closely with both new and potential clients to understand their scientific needs. You'll join calls with them, guide them through onboarding, and ensure their workflows fit seamlessly into our platform. You'll also design new processes and strategies, playing a key role in shaping the entire customer experience.
Key Responsibilities:
- Collaborate with customers to understand their wet/dry lab workflows and scientific needs.
- Ensure customer workflows integrate smoothly into our platform and meet their research goals.
- Design and implement processes to enhance the customer journey from onboarding to ongoing support.
- Address customer questions and issues, working with product and engineering teams for timely resolutions.
- Provide personalized training and support for a smooth onboarding experience.
- Build strong, long-term relationships with customers, acting as their trusted advisor.
- Create user stories and support materials to help customers maximize the platform's benefits.
Qualifications:
- Degree in Biotechnology, Life Sciences, Bioinformatics, or Business Management.
- 3+ years of experience in customer success, business operations, consulting, or a related role, with a focus on wet lab or bioinformatics experience.
- Strong understanding of wet lab workflows and the challenges faced by scientists.
- Excellent communication and problem-solving skills, with the ability to manage customer relationships and resolve issues effectively.
- Organized, detail-oriented, and able to manage multiple priorities.
- Flexibility to support customers across different time zones.
Perks & Benefits:
- Full healthcare coverage (post-probationary period)
- Remote work flexibility
- Significant growth opportunities and career advancement
- Additional perks such as stock options (post-probationary period)
Pay Range: Compensation is based on skills, experience, and location.
Join Scispot: Be part of a team that's transforming biotech labs with AI and automation. As a CSM, you'll help customers achieve success while driving the future of scientific discovery.