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Inside Channel Manager Jobs in Detroit, MI (NOW HIRING)

SCHUNK

Regional Sales Manager (E MI)

Detroit, MI · On-site

Specification & Channel Development: Secure SCHUNK specifications on new builds by partnering with ... Coordinate with Product Managers, Inside Sales, and Marketing; prepare polished proposals and ...

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Inside Channel Manager information

What is an inside channel manager?

An Inside Channel Manager is a sales professional who is responsible for building and maintaining relationships with channel partners, such as resellers, distributors, and other third-party vendors, primarily through remote communication. They support partners in selling a company’s products or services, provide necessary training and resources, and help drive sales growth. Unlike field-based channel managers, Inside Channel Managers typically work from the company’s office or remotely, using phone, email, and virtual meetings to manage and support their partner accounts.

How does an inside channel manager typically collaborate with external partners and internal sales teams?

Inside Channel Managers play a pivotal role in building strong relationships with external channel partners while closely coordinating with internal sales and marketing teams. They often facilitate regular communication, provide product training, and assist partners in developing go-to-market strategies. Additionally, they work with internal teams to align partner activities with overall company goals, track performance metrics, and resolve any issues that arise. This collaborative approach ensures a seamless experience for partners and maximizes revenue opportunities.

What are the key skills and qualifications needed to thrive as an inside channel manager, and why are they important?

To thrive as an Inside Channel Manager, you need strong sales acumen, channel management experience, and knowledge of partner ecosystems, often supported by a degree in business or a related field. Familiarity with CRM platforms like Salesforce, partner relationship management (PRM) tools, and relevant sales certifications is typically required. Excellent communication, relationship-building, and negotiation skills help foster productive partnerships and drive channel growth. These competencies enable effective collaboration with partners, optimize sales processes, and ensure achievement of revenue targets.

What is the difference between Inside Channel Manager vs Channel Sales Representative?

AspectInside Channel ManagerChannel Sales Representative
Primary RoleOversees channel partner relationships, develops strategies, manages partner programsGenerates sales through existing and new channel partners, focuses on sales targets
Required CredentialsTypically requires a bachelor’s degree, experience in channel management or salesUsually requires a bachelor’s degree, sales experience
Work EnvironmentOffice-based, strategic planning, partner communicationField or office-based, direct sales interactions
Industry UsageCommon in technology, software, and telecom sectorsWidely used across various industries including tech and consumer goods

The Inside Channel Manager focuses on managing and developing relationships with channel partners to grow business, while the Channel Sales Representative primarily concentrates on selling products through these partners. Both roles require sales or management experience and are integral to channel sales strategies in many industries.

Inside Channel Manager jobs near you

Inside Sales Representative

Applied Industrial Technologies

Farmington Hills, MI • On-site

Full-time

Retirement

Re-posted 7 days ago

Applied Industrial Technologies rating

6.8

Company rating: 6.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

272nd of 423 rated retail wholesalers

Job description

COME FOR THE JOB-STAY FOR THE CAREER! INSIDE SALES REPRESENTATIVE! THIS IS A FULL-TIME PERMANENT POSITION THAT IS LOCATED IN FARMINGTON HILLS, MI!
FCX Performance is an Applied Industrial Technologies Company and a leading process flow control company. As an Inbound-Inside Sales Representative with FCX Performance/Corrosion Fluid Products, you will establish and expand relationships with current customers and our outside sales team. You'll spend your time interacting with your customers in determining their process flow control and instrumentation needs, while providing solutions to meet those needs. You will have a direct impact on customer satisfaction, retention and sales results!
In addition to competitive pay and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy:
  • A LASTING CAREER - Career paths are available in sales, management, and operations throughout the country
  • Professional development and training
  • Team oriented company culture where it's called work for a reason but have fun in the process
  • Join a local team with company backing

Essential Functions & Responsibilities:
  • Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment.
  • Maintains responsibility of orders from quotation to collection:
    • Select and specify a variety of products utilizing a variety of FCX and vendor supplied tools/software.
    • Responds to customer inquiries.
    • Processes customers' orders and send order acknowledgements.
      • Review customer purchase orders for special conditions/documentation
    • Checks availability and verifies ship dates.
    • Increases order size by suggesting related items, explaining features, and checking customer's buying history.
  • Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery.
  • Negotiates pricing and delivery with vendors when necessary.
  • Works closely with Outside Salesman in soliciting business, executing order transactions and maintaining superior customer service levels.
  • Communicates effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing work load when possible, picking incoming phone calls, etc.)
  • Maximizes gross margin by ensuring that FCX gets paid for superior service, problem solving, and technical expertise.
  • Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer's promised delivery date.
  • Other duties as assigned by Management.

Preferred Education/Experience:
  • Bachelor's Degree preferred.
  • 1-3+ years' experience in Customer Service related Industry preferred, experience in an Inside Technical Sales/Customer Service/Application Engineer role with an Industrial Distributor a plus.

#LI-LG1 #LI-ONSITE
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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