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Inside Account Manager Jobs in Windham, ME (NOW HIRING)

Nativeme

Customer Service Manager

Westbrook, ME · On-site

$58 - $65/hr

The Customer Service Manager leads Native Maine's customer service and inside support operations ... QualificationsQualifications: * 5+ years of experience in customer service, account management, or ...

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Inside Account Manager information

See Windham, ME salary details

$32.9K

$59K

$93.6K

How much do inside account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for inside account manager in Windham, ME is $59,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $65,200.00 per year, depending on experience, location, and employer.

What is an inside account manager?

An Inside Account Manager is a sales professional who manages client accounts from within the office rather than meeting clients face-to-face. They are responsible for building and maintaining relationships with customers, identifying their needs, and offering solutions or products that fit those needs. Inside Account Managers often use phone calls, emails, and virtual meetings to communicate with clients, handle inquiries, and close sales. Their goal is to increase customer satisfaction and drive revenue growth for their company.

How does an inside account manager typically collaborate with outside sales teams to achieve sales targets?

Inside Account Managers often work closely with outside sales representatives to coordinate strategies and ensure a seamless customer experience. While inside managers handle remote communications, follow-ups, and account maintenance, they regularly share insights and leads with their field counterparts. This collaboration helps align goals, prevents overlaps, and maximizes opportunities for upselling or cross-selling. Effective teamwork and regular communication between the two roles are key to meeting shared revenue goals and building strong client relationships.

What are the key skills and qualifications needed to thrive as an inside account manager, and why are they important?

To thrive as an Inside Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field. Proficiency with CRM systems like Salesforce, sales enablement tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build client trust and manage multiple accounts efficiently. These abilities are crucial for driving revenue growth, maintaining client satisfaction, and achieving sales targets in a competitive environment.

What is the difference between Inside Account Manager vs Customer Success Manager?

AspectInside Account ManagerCustomer Success Manager
Primary FocusManaging existing client accounts, upselling, and retentionEnsuring customer satisfaction, onboarding, and long-term success
Work EnvironmentOffice-based, client communication via phone/emailOffice or remote, proactive engagement with clients
Required CredentialsSales or account management experience, communication skillsCustomer service background, relationship management skills
Industry UsageCommon in SaaS, tech, and B2B salesPrevalent in SaaS, tech, and service industries

While both roles focus on client relationships, the Inside Account Manager primarily handles account growth and retention through sales activities, whereas the Customer Success Manager emphasizes customer satisfaction and long-term success. Both roles require strong communication skills and industry knowledge, but their core objectives differ slightly.

How much does an inside account manager get paid?

An inside account manager typically earns between $50,000 and $80,000 annually, with compensation varying based on experience, industry, and location. Many roles also include commissions or bonuses tied to sales performance, and some positions may offer benefits such as health insurance and paid time off.

What cities near Windham, ME are hiring for Inside Account Manager jobs?

Cities near Windham, ME with the most Inside Account Manager job openings:

Inside Account Manager jobs near you
Infographic showing various Inside Account Manager job openings in Windham, ME as of June 2026, with employment types broken down into 70% Full Time, 21% Part Time, 3% Temporary, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,041 per year, or $28.4 per hour.

Customer Service Manager

Nativeme

Westbrook, ME • On-site

$58 - $65/hr

Other

Posted yesterday

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Job description

Job DetailsJob Location: Native Maine - Westbrook, ME 04092Salary Range: $58,000.00 - $65,000.00 Salary/yearOverview:

The Customer Service Manager leads Native Maine’s customer service and inside support operations, ensuring that every customer interaction reflects the company’s commitment to reliability, care, and community. This role is responsible for driving service excellence across all touchpoints from order entry to delivery coordination, and for developing a high-performing team that supports both our customers and internal departments with accuracy, empathy, and urgency.

Key Responsibilities:
  • Oversee daily operations of the customer service department, ensuring efficient handling of all inbound calls, emails, orders, and credits.
  • Lead, coach, and develop a team of customer service representatives and supervisors to deliver consistent, high-quality service that builds long‑term customer trust.
  • Partner with Sales, Operations, and Logistics to ensure seamless coordination between order processing, fulfillment, and delivery.
  • Establish and monitor key service metrics (order accuracy, response time, issue resolution, etc.) to maintain and improve performance.
  • Manage escalation of complex service issues, collaborating cross‑departmentally to provide timely and effective resolutions.
  • Develop and implement customer service policies, procedures, and training programs that align with Native Maine’s service standards and growth goals.
  • Act as the voice of the customer internally, identifying trends and recurring issues to inform operational improvements and customer retention strategies.
  • Maintain a strong working knowledge of Native Maine’s product lines, local farms, and seasonal availability to better support customer inquiries.
  • Work closely with the Inside Sales Supervisor and Director of Sales, Marketing & Customer Service to align team priorities with company objectives.
QualificationsQualifications:
  • 5+ years of experience in customer service, account management, or sales support - preferably in foodservice distribution, wholesale produce, or related industries.
  • 2+ years of experience in a supervisory or managerial role with direct team leadership responsibility.
  • Strong interpersonal and communication skills, with a demonstrated ability to lead by example and foster a collaborative, customer‑centric team culture.
  • Experience with ERP/order management systems common in distribution environments (Prophet 21, NetSuite, or similar).
  • Proven ability to balance customer advocacy with operational efficiency and business objectives.
  • Highly organized, proactive, and comfortable working in a fast‑paced environment where priorities shift daily.
  • A passion for food, local sourcing, and community-driven business is strongly preferred.
  • Bachelor’s Degree or higher is preferred, but industry specific management experience will also be considered.

Native Maine Produceis an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Produce One and its affiliated companies do not sponsor employment-based visas or other employment authorization programs. Applicants and employees must be legally authorized to work in the United States without current or future employer sponsorship as a condition of employment.

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