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Inside Account Manager Jobs in Wethersfield, CT (NOW HIRING)

Stark Tech

Account Manager II

East Granby, CT · On-site

$74K - $123K/yr

Job Requirements The Account Manager - Physical Security works primarily in the field and partners closely with inside sales, engineering, and operations to develop and deliver access control, video ...

Stark Tech

Account Manager II

Hartford, CT · On-site

$74K - $123K/yr

Job Requirements The Account Manager - Physical Security works primarily in the field and partners closely with inside sales, engineering, and operations to develop and deliver access control, video ...

HUB

Account Manager - Middle Market

Cheshire, CT · Hybrid

$70K - $80K/yr

What We Offer You At HUB International, we are invested in your success - both inside and outside ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...

HUB

Account Manager - Commercial Lines

West Hartford, CT · On-site

$75K - $105K/yr

What We Offer You At HUB International, we are invested in your success - both inside and outside ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...

HUB

Account Manager - Commercial Lines

West Hartford, CT · Hybrid

$75K - $105K/yr

What We Offer You At HUB International, we are invested in your success - both inside and outside ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...

Woodgrain

Regional Inside Sales Manager

Newington, CT · On-site

The Regional Inside Sales Manager will assume mentorship and advisement of the other Inside Sales ... Health Savings Account (HSA) * Flexible Spending Account (FSA) * 401(k) with a Company Match

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All JobsInside Account JobsInside Account Manager JobsInside Account Manager Jobs in Wethersfield, CT

Inside Account Manager information

See Wethersfield, CT salary details

$33K

$59.3K

$94K

How much do inside account manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for inside account manager in Wethersfield, CT is $59,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What is an inside account manager?

An Inside Account Manager is a sales professional who manages client accounts from within the office rather than meeting clients face-to-face. They are responsible for building and maintaining relationships with customers, identifying their needs, and offering solutions or products that fit those needs. Inside Account Managers often use phone calls, emails, and virtual meetings to communicate with clients, handle inquiries, and close sales. Their goal is to increase customer satisfaction and drive revenue growth for their company.

How does an inside account manager typically collaborate with outside sales teams to achieve sales targets?

Inside Account Managers often work closely with outside sales representatives to coordinate strategies and ensure a seamless customer experience. While inside managers handle remote communications, follow-ups, and account maintenance, they regularly share insights and leads with their field counterparts. This collaboration helps align goals, prevents overlaps, and maximizes opportunities for upselling or cross-selling. Effective teamwork and regular communication between the two roles are key to meeting shared revenue goals and building strong client relationships.

What are the key skills and qualifications needed to thrive as an inside account manager, and why are they important?

To thrive as an Inside Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field. Proficiency with CRM systems like Salesforce, sales enablement tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build client trust and manage multiple accounts efficiently. These abilities are crucial for driving revenue growth, maintaining client satisfaction, and achieving sales targets in a competitive environment.

What is the difference between Inside Account Manager vs Customer Success Manager?

AspectInside Account ManagerCustomer Success Manager
Primary FocusManaging existing client accounts, upselling, and retentionEnsuring customer satisfaction, onboarding, and long-term success
Work EnvironmentOffice-based, client communication via phone/emailOffice or remote, proactive engagement with clients
Required CredentialsSales or account management experience, communication skillsCustomer service background, relationship management skills
Industry UsageCommon in SaaS, tech, and B2B salesPrevalent in SaaS, tech, and service industries

While both roles focus on client relationships, the Inside Account Manager primarily handles account growth and retention through sales activities, whereas the Customer Success Manager emphasizes customer satisfaction and long-term success. Both roles require strong communication skills and industry knowledge, but their core objectives differ slightly.

How much does an inside account manager get paid?

An inside account manager typically earns between $50,000 and $80,000 annually, with compensation varying based on experience, industry, and location. Many roles also include commissions or bonuses tied to sales performance, and some positions may offer benefits such as health insurance and paid time off.

What cities near Wethersfield, CT are hiring for Inside Account Manager jobs?

Cities near Wethersfield, CT with the most Inside Account Manager job openings:

Inside Account Manager jobs near you
Infographic showing various Inside Account Manager job openings in Wethersfield, CT as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $59,279 per year, or $28.5 per hour.

Account Manager

Facility Compliance Services LLC

Berlin, CT • On-site

$31 - $36/hr

Full-time

Posted 8 days ago

Job description

Altus Fire & Life Safety is a full-service fire and life safety services platform. We offer a complete suite of solutions, from the design, engineering, installation, and servicing of state-of-the-art fire and life safety systems to training, consulting, crisis management and business continuity services.

Facility Compliance Services, part of the Altus Fire & Life Safey family of companies, located in Berlin, CT is looking for an Account Manager to join our team!

The Account Manager is the single point of contact and trusted advisor for an assigned portfolio of client accounts. This is more than a sales role — you are a relationship manager, customer advocate, and internal "quarterback" who owns the full customer lifecycle from initial engagement through ongoing growth and retention.  You drive recurring revenue, secure new building contracts, protect account margins, and deliver a seamless customer experience by coordinating FCS’s sales, operations, scheduling, estimating, and accounting teams around each client’s needs.

We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our team members.


ResponsibilitiesCustomer Relationship Management
• Single, consistent point of contact for your portfolio — the one voice the client hears from start to finish.
• Conduct proactive outreach to review service satisfaction, surface concerns, and build long-term trust.
• Introduce yourself and set communication expectations with new or transitioning property/building managers within one week.
• Educate clients on code and compliance requirements, using each conversation as an opportunity to add value and upsell appropriate services.
• Document all client interactions in the CRM for continuity, accountability, and opportunity tracking.

Inside Sales & Portfolio Growth
• Daily outbound calling to manage open proposals, deficiency quotes, service quotes, and renewals.
• Identify and close opportunities for additional services, portfolio expansion, and new building contracts.
• Apply a structured interaction framework on every touch: Client Touch → Qualify & Approve → Opportunity Identification → Referral & Portfolio Growth.
• Review all quotes before sending — understand the client’s budget and break out tenant vs. base-building costs and priorities.
• Leverage existing relationships and tools (LinkedIn, ZoomInfo, CRM, industry networks, etc) to expand accounts and generate referrals.

Margin & Account Performance
• Monitor and maintain gross-margin (GM%) health across portfolio, identifying opportunities to improve.
• Drive profitable, recurring-revenue growth year over year across assigned accounts.

Contract Renewals & Retention
• Begin the renewal process ~90 days before expiration and participate in regular renewal reviews for contracts inside that window.
• Prepare by reviewing account GM, relationship history, outstanding deficiencies, management changes, and growth opportunities.
• Present the value of added services and compliance coverage; be proactive rather than reactive — reach out ahead of expiration, line up site visits for deficiencies, and grow the portfolio at renewal.

Collections Support
• Support the collection of outstanding and delinquent balances (0–60 day cycle) by leveraging client relationships; coordinate with Accounting to flag at-risk accounts and keep accounts current.

Sales & Operations Collaboration (Internal Quarterback)
• Route customer inquiries — scheduling, reports, quotes, invoices, deficiencies, contract questions — to the right internal team, follow through to resolution, and relay one consistent update back to the client.
• Partner with outside sales on site visits, building audits, and opportunity qualification.
• Participate in weekly Account Management / Inside Sales / Operations and portfolio-growth meetings, plus coaching and networking events (Lunch & Learns, industry conferences, client appreciation, etc).
Required Skills
  • 2+ years in inside sales, account management, customer service, or service coordination
  • Experience in a technical, construction, mechanical, fire/life safety, or service-based industry is an asset
  • Proficiency with CRM systems and the Microsoft Office suite
  • Highly organized and deadline-driven, comfortable managing a high volume of daily outreach
  • Comfortable working cross-functionally with operations, scheduling, estimating, and accounting teams
  • High School Diploma or equivalent required