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Inside Account Manager Jobs in Waunakee, WI (NOW HIRING)

Quincy Bioscience

Junior Account Manager

Middleton, WI · On-site

$42K - $57K/yr

Progress toward readiness for promotion to an Inside Sales Account Manager position. Qualifications and Education Requirements * Bachelor?s degree in business management, business administration or ...

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Quincy Bioscience

Junior Account Manager

Middleton, WI · On-site

$42K - $57K/yr

Progress toward readiness for promotion to an Inside Sales Account Manager position. Qualifications and Education Requirements * Bachelor?s degree in business management, business administration or ...

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Syneos Health

Territory Account Manager

Madison, WI · On-site

$80 - $100/hr

What You'll Do As a Territory Account Manager, you'll play a key role in expanding presence in your ... Experience in B2B, inside sales, or internship sales roles * Recent experience engaging with ...

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All JobsInside Account JobsInside Account Manager JobsInside Account Manager Jobs in Waunakee, WI

Inside Account Manager information

See Waunakee, WI salary details

$33.7K

$60.6K

$96.1K

How much do inside account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for inside account manager in Waunakee, WI is $60,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $67,000.00 per year, depending on experience, location, and employer.

What is an inside account manager?

An Inside Account Manager is a sales professional who manages client accounts from within the office rather than meeting clients face-to-face. They are responsible for building and maintaining relationships with customers, identifying their needs, and offering solutions or products that fit those needs. Inside Account Managers often use phone calls, emails, and virtual meetings to communicate with clients, handle inquiries, and close sales. Their goal is to increase customer satisfaction and drive revenue growth for their company.

How does an inside account manager typically collaborate with outside sales teams to achieve sales targets?

Inside Account Managers often work closely with outside sales representatives to coordinate strategies and ensure a seamless customer experience. While inside managers handle remote communications, follow-ups, and account maintenance, they regularly share insights and leads with their field counterparts. This collaboration helps align goals, prevents overlaps, and maximizes opportunities for upselling or cross-selling. Effective teamwork and regular communication between the two roles are key to meeting shared revenue goals and building strong client relationships.

What are the key skills and qualifications needed to thrive as an inside account manager, and why are they important?

To thrive as an Inside Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field. Proficiency with CRM systems like Salesforce, sales enablement tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build client trust and manage multiple accounts efficiently. These abilities are crucial for driving revenue growth, maintaining client satisfaction, and achieving sales targets in a competitive environment.

What is the difference between Inside Account Manager vs Customer Success Manager?

AspectInside Account ManagerCustomer Success Manager
Primary FocusManaging existing client accounts, upselling, and retentionEnsuring customer satisfaction, onboarding, and long-term success
Work EnvironmentOffice-based, client communication via phone/emailOffice or remote, proactive engagement with clients
Required CredentialsSales or account management experience, communication skillsCustomer service background, relationship management skills
Industry UsageCommon in SaaS, tech, and B2B salesPrevalent in SaaS, tech, and service industries

While both roles focus on client relationships, the Inside Account Manager primarily handles account growth and retention through sales activities, whereas the Customer Success Manager emphasizes customer satisfaction and long-term success. Both roles require strong communication skills and industry knowledge, but their core objectives differ slightly.

How much does an inside account manager get paid?

An inside account manager typically earns between $50,000 and $80,000 annually, with compensation varying based on experience, industry, and location. Many roles also include commissions or bonuses tied to sales performance, and some positions may offer benefits such as health insurance and paid time off.

What job categories do people searching Inside Account Manager jobs in Waunakee, WI look for?

The top searched job categories for Inside Account Manager jobs in Waunakee, WI are:

What cities near Waunakee, WI are hiring for Inside Account Manager jobs?

Cities near Waunakee, WI with the most Inside Account Manager job openings:

Inside Account Manager jobs near you
Infographic showing various Inside Account Manager job openings in Waunakee, WI as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $60,631 per year, or $29.1 per hour.

Inside Sales & Customer Account Manager

Pro-Active Engineering, LLC

Sun Prairie, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Summary

We are seeking a hands-on Inside Sales & Customer Account Manager to lead a team of five employees across inside sales, account management, and customer service while also directly managing a portfolio of key customer accounts.


This is a player-coach role designed for someone who enjoys developing people, improving sales and service performance, and maintaining strong customer relationships. The successful candidate will be accountable for both the performance of the team and the growth, retention, and satisfaction of their assigned accounts.

 

Essential Functions 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  1. Team Leadership & Management
  • Lead, coach, and develop a team of approximately five inside sales, account management, and customer service employees.
  • Establish clear expectations, priorities, and performance standards for each team member.
  • Conduct regular one-on-one meetings, team meetings, coaching sessions, and performance reviews.
  • Monitor individual and team performance against sales, service, retention, and activity goals.
  • Provide ongoing coaching on sales techniques, customer communication, account management, problem-solving, and follow-through.
  • Help employees prioritize workloads and ensure customers receive timely and professional service.
  • Identify training and development needs and create plans to improve individual and team performance.
  • Foster a culture of accountability, teamwork, responsiveness, and customer focus.
  • Participate in hiring, onboarding, training, and performance management as needed.

 

  1. Sales & Business Development
  • Drive inside sales activity and ensure the team consistently follows up on leads, opportunities, quotes, and existing customer needs.
  • Establish and monitor sales goals, activity expectations, and key performance indicators.
  • Coach the team on identifying opportunities to grow existing accounts and develop new business.
  • Review sales pipelines and help move opportunities through the sales process.
  • Work collaboratively with company leadership and other departments to identify growth opportunities.
  • Help develop and implement processes that improve sales effectiveness, customer retention, and overall account penetration.


  1. Direct Account Management
  • Serve as the primary point of contact for assigned customers.
  • Develop strong, long-term relationships with key contacts and decision-makers.
  • Understand each customer's business, needs, priorities, and opportunities.
  • Proactively identify opportunities to expand business within existing accounts.
  • Manage customer inquiries, quotes, orders, issues, and follow-up.
  • Conduct regular account reviews and maintain consistent communication with customers.
  • Coordinate internally to ensure commitments are met and customer expectations are managed appropriately.
  • Address customer concerns and escalate issues when necessary.
  • Maintain accurate account information, opportunities, activities, and follow-up within the company's CRM or other systems.
  • Take ownership of account retention, customer satisfaction, and revenue growth within the assigned portfolio.


  1. Customer Service & Operational Oversight
  • Ensure the team provides responsive, accurate, and professional customer service.
  • Assist with resolving complex or escalated customer situations.
  • Monitor response times, open issues, and customer follow-up.
  • Improve processes and workflows between sales, account management, customer service, and other departments.
  • Identify recurring customer issues and work with leadership to address root causes.
  • Ensure consistent communication and a high level of professionalism throughout the customer experience.

 

Competencies

  1. Leadership
  2. Customer Focus
  3. Building Relationships
  4. Business Acumen
  5. Problem Solving
  6. Collaboration
  7. Communication and Listening Proficiency
  8. Attention to Detail & Organizational Skills
  9. Continuous Improvement

 

Supervisory Responsibility

This position oversees various positions on the Customer Account Specialist team and is responsible for the employee life cycle and performance management of these employees. 

 

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The performance of this job may require occasional exposure to the manufacturing area. The noise level in the work environment is usually low to moderate.

 

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, use fine hand motor skills/dexterity, use repetitive motions, and lift and/or move up to 15 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  

Travel

Some travel to customers or events is expected for this position (approximately 20%).

 

 

Required Education and Experience

  1. Bachelor’s Degree in Business Administration or related field.
  2. 5+ years of progressive experience in inside sales, account management, customer service, or business development. 
  3. 2+ years of experience leading, supervising, or developing a sales, account management, or customer service team.
  4. Proven experience managing customer accounts and developing long-term customer relationships. 
  5. Demonstrated experience growing existing accounts, identifying sales opportunities, and supporting customer retention. 
  6.  Experience managing sales pipelines, quotes, opportunities, and customer follow-up. 
  7. Experience working cross-functionally with operations, engineering, quality, finance, or other internal teams.
  8. Ability to analyze sales activity, pipeline, customer retention, and performance metrics.
  9. Proficient with Microsoft Office (Outlook, Excel, PowerPoint), ERP Systems, and Sales Software. 


 

Preferred Education and Experience

  1. Manufacturing and/or Electronics experience. 
  2. Experience working with Sales Force.
  3. Mechanical aptitude.

 

Compensation and Benefits:
 Pro-Active Engineering offers a competitive wage based on experience and a generous benefits package to include health, dental, vision, life insurance, short and long-term disability, retirement plan with a company match, FSA, paid vacation, sick days, holidays and Gain Sharing bonuses.
 
Pro-Active Engineering is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other category protected by law.