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Inside Account Manager Jobs in Dothan, AL (NOW HIRING)

Gresco Utility Supply Inc

ACCOUNT MANAGER

Dothan, AL · On-site

None Contacts Inside: President/CEO, CFO, Sr. VPs, District Managers, Inside Sales Representatives, Sales Engineers-technical issues and customer problems, Accounting Manager-invoicing and inventory ...

Gresco Utility Supply Inc

ACCOUNT MANAGER

Dothan, AL · On-site

None Contacts Inside: President/CEO, CFO, Sr. VPs, District Managers, Inside Sales Representatives, Sales Engineers-technical issues and customer problems, Accounting Manager-invoicing and inventory ...

AMBA

Inside Sales Insurance Specialist

Dothan, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Are looking for an account management or relationship-only role What You Bring * Active Life and ...

AMBA

Inside Sales Insurance Specialist

Dothan, AL · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Are looking for an account management or relationship-only role What You Bring * Active Life and ...

AMBA

Inside Sales Insurance Specialist

Dothan, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Are looking for an account management or relationship-only role What You Bring * Active Life and ...

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Inside Account Manager information

See Dothan, AL salary details

$30K

$53.9K

$85.5K

How much do inside account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for inside account manager in Dothan, AL is $53,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $59,500.00 per year, depending on experience, location, and employer.

What is an inside account manager?

An Inside Account Manager is a sales professional who manages client accounts from within the office rather than meeting clients face-to-face. They are responsible for building and maintaining relationships with customers, identifying their needs, and offering solutions or products that fit those needs. Inside Account Managers often use phone calls, emails, and virtual meetings to communicate with clients, handle inquiries, and close sales. Their goal is to increase customer satisfaction and drive revenue growth for their company.

How does an inside account manager typically collaborate with outside sales teams to achieve sales targets?

Inside Account Managers often work closely with outside sales representatives to coordinate strategies and ensure a seamless customer experience. While inside managers handle remote communications, follow-ups, and account maintenance, they regularly share insights and leads with their field counterparts. This collaboration helps align goals, prevents overlaps, and maximizes opportunities for upselling or cross-selling. Effective teamwork and regular communication between the two roles are key to meeting shared revenue goals and building strong client relationships.

What are the key skills and qualifications needed to thrive as an inside account manager, and why are they important?

To thrive as an Inside Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field. Proficiency with CRM systems like Salesforce, sales enablement tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build client trust and manage multiple accounts efficiently. These abilities are crucial for driving revenue growth, maintaining client satisfaction, and achieving sales targets in a competitive environment.

What is the difference between Inside Account Manager vs Customer Success Manager?

AspectInside Account ManagerCustomer Success Manager
Primary FocusManaging existing client accounts, upselling, and retentionEnsuring customer satisfaction, onboarding, and long-term success
Work EnvironmentOffice-based, client communication via phone/emailOffice or remote, proactive engagement with clients
Required CredentialsSales or account management experience, communication skillsCustomer service background, relationship management skills
Industry UsageCommon in SaaS, tech, and B2B salesPrevalent in SaaS, tech, and service industries

While both roles focus on client relationships, the Inside Account Manager primarily handles account growth and retention through sales activities, whereas the Customer Success Manager emphasizes customer satisfaction and long-term success. Both roles require strong communication skills and industry knowledge, but their core objectives differ slightly.

How much does an inside account manager get paid?

An inside account manager typically earns between $50,000 and $80,000 annually, with compensation varying based on experience, industry, and location. Many roles also include commissions or bonuses tied to sales performance, and some positions may offer benefits such as health insurance and paid time off.

What are popular job titles related to Inside Account Manager jobs in Dothan, AL?

For Inside Account Manager jobs in Dothan, AL, the most frequently searched job titles are:

What cities near Dothan, AL are hiring for Inside Account Manager jobs?

Cities near Dothan, AL with the most Inside Account Manager job openings:

Inside Account Manager jobs near you

ACCOUNT MANAGER

Gresco Utility Supply Inc

Dothan, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Ready for a new challenge?

Join a team that's hardworking, passionate, and dedicated to making a difference. At Gresco Utility Supply, we believe in empowering our people to deliver exceptional service and expertise to the hundreds of electric utilities we serve across the Southeast.

A career with Gresco means more than just a job—it's an opportunity to grow, collaborate, and make an impact. We value professionals who share our passion and promise of service, integrity, and commitment. Every day, our team works diligently to help our customers succeed, and we reward that dedication with a supportive, rewarding work environment.

About Gresco:

  • Privately owned and headquartered in the Southeastern U.S.
  • Serving the utility industry for over 65 years
  • Trusted partner to 100+ customers across the U.S.

Benefits you'll enjoy: Some of our benefits include medical, dental, and vision insurance, life and disability insurance, retirement plans (401(k) and pension plans), educational assistance, and paid time off (PTO).

ORGANIZATION RELATIONSHIPS

Department: Sales

Travel Required: Yes

Reports To: Sales Manager/District Manager

Reporting Jobs: None

Contacts Inside: President/CEO, CFO, Sr. VPs, District Managers, Inside Sales Representatives, Sales Engineers-technical issues and customer problems, Accounting Manager-invoicing and inventory issues

Contacts Outside: Manufacturer Representatives/Agents -Customers (Purchasing Agents, Engineers, Warehouse Personnel, Operation Supervisors, and Lineman)-all product and service-related issues

ROLE AND RESPONSIBILITIES
  • Promote and sell Gresco Inventory, represented product lines, and service.
  • Enquiry customers to determine current and future material needs.
  • Build relationships with all customer representatives that will promote the company philosophy and create trust.
  • Provide market feedback to inside sales, Sales Manager, and the District Manager.
  • Pursue opportunities to increase sales and gross margins.
  • Promote and sell new products.
  • Assist inside sales as need with sales quotations and purchase orders.
  • Assist the District Manager with any and all office operations and functions as required.
  • Attend training schools as required to further develop skills and product knowledge.

NATURE AND SCOPE

Typical for outside sales representatives in an operating environment. Build and nurture strong relationship with purchasing agents, engineers, and managers so that they will have trust and confidence in GRESCO as their primary distributor. The product knowledge to assist with questions or problems. Strong interpersonal skills used daily with customers and GRESCO staff to satisfy requests and resolve problems. Organization skills to recognize and prioritize customer needs.

REQUIRED EDUCATION/KNOWLEDGE/EXPERIENCE
REQUIRED (MINIMUM REQUIRED JOB-RELATED KNOWLEDGE)
  • High school diploma or equivalent
  • Some business training
  • Strong written and oral communication skills
  • Must be a productive team player
  • Comprehend Windows and web-based software tools
  • Must be tactful, possess excellent interpersonal and telephone skills, have the ability to accommodate and engage diverse personalities, and be capable of conveying a positive and professional image while strengthening relationships with customers
  • 5-7 years business/sales experience to include quotations and bids
  • 3-5 years inside sales experience
  • Some college or technical degree
PREFERRED
  • Bachelor's degree
WORKING CONDITIONS
Normal office conditions. Moderate stress levels due to quotation deadlines, customer problems, and storm-related emergencies.

TRAVEL
80-85% of time spent traveling with 1-2 overnight trips per week. Occasional trips to manufacturers, trade shows, and training schools.


Gresco Utility Supply, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Drug-free/smoke-free workplace. Applicants will be required to submit to pre-employment drug testing as a condition of employment. Employees will be required to submit to post-accident, random, and reasonable suspicion drug testing as a condition of continued employment.

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