ZipRecruiter

Log In

1

Inside Account Manager Jobs in DeKalb, IL (NOW HIRING)

Xylem

Inside Account Specialist

Rockford, IL · On-site

Inside Account Specialist Support Customers. Drive Growth. Keep Business Moving. We're looking for ... Order Management & Administration * Enter and manage customer orders in SAP with a high degree of ...

Xylem

Inside Account Specialist

Rockford, IL

$28/hr

Inside Account Specialist Support Customers. Drive Growth. Keep Business Moving. We're looking for ... Order Management & Administration * Enter and manage customer orders in SAP with a high degree of ...

Tangent Technologies, LLC

Account Manager

Aurora, IL · On-site

$68K - $90K/yr

Description We are seeking a dynamic and results-driven Retail Account Manager (Inside Sales) to join our team. The primary role of this position is to nurture and grow accounts post-sale, build ...

Wolter, Inc.

Account Manager

Sugar Grove, IL · On-site

$28K - $100K/yr

At Wolter, we are on the hunt for a high-energy, self-starting Account Manager ready to take charge ... Work closely with inside support staff. * Arrange for equipment demonstrations as needed; be with ...

Orkin

Account Manager

Rockford, IL · On-site

Ability to work in the field independently and interact with our great customers inside their businesses and/or homes Physical Demands / Working Conditions: Candidates must meet physical job ...

Orkin LLC

Account Manager

Rockford, IL · On-site

$80K - $120K/yr

Ability to work in the field independently and interact with our great customers inside their businesses and/or homes Physical Demands / Working Conditions: Candidates must meet physical job ...

Morris Group, Inc.

Capital Account Manager

Bartlett, IL · On-site

$75 - $110/hr

Maintain accurate CRM activity, sales forecasts, and pipeline reporting. * Represent Morris South ... successful inside and outside of work: * Competitive starting salary * Market competitive ...

New

Ceasars Entertainment

Inside Sales

Elgin, IL · On-site

$48K - $55K/yr

The Inside Sales Host's foremost role is to act as the primary growth engine for VIP marketing ... or other account management experience in the gaming industry. * Ability to provide own ...

Roquette Frères

Inside Sales Specialist

Geneva, IL · On-site

$69K - $88K/yr

The Inside Sales Specialist will collaborate closely with Sales, Supply Chain, Customer Service ... Manage complex customer accounts and oversee end-to-end order processing, including pricing ...

Roquette

Inside Sales Specialist

Geneva, IL · Hybrid

$69K - $88K/yr

The Inside Sales Specialist will collaborate closely with Sales, Supply Chain, Customer Service ... Manage complex customer accounts and oversee end-to-end order processing, including pricing ...

next page

Showing results 1-20

All JobsInside Account JobsInside Account Manager JobsInside Account Manager Jobs in DeKalb, IL

Inside Account Manager information

See DeKalb, IL salary details

$32.4K

$58.2K

$92.3K

How much do inside account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for inside account manager in DeKalb, IL is $58,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $64,300.00 per year, depending on experience, location, and employer.

What is an inside account manager?

An Inside Account Manager is a sales professional who manages client accounts from within the office rather than meeting clients face-to-face. They are responsible for building and maintaining relationships with customers, identifying their needs, and offering solutions or products that fit those needs. Inside Account Managers often use phone calls, emails, and virtual meetings to communicate with clients, handle inquiries, and close sales. Their goal is to increase customer satisfaction and drive revenue growth for their company.

How does an inside account manager typically collaborate with outside sales teams to achieve sales targets?

Inside Account Managers often work closely with outside sales representatives to coordinate strategies and ensure a seamless customer experience. While inside managers handle remote communications, follow-ups, and account maintenance, they regularly share insights and leads with their field counterparts. This collaboration helps align goals, prevents overlaps, and maximizes opportunities for upselling or cross-selling. Effective teamwork and regular communication between the two roles are key to meeting shared revenue goals and building strong client relationships.

What are the key skills and qualifications needed to thrive as an inside account manager, and why are they important?

To thrive as an Inside Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field. Proficiency with CRM systems like Salesforce, sales enablement tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build client trust and manage multiple accounts efficiently. These abilities are crucial for driving revenue growth, maintaining client satisfaction, and achieving sales targets in a competitive environment.

What is the difference between Inside Account Manager vs Customer Success Manager?

AspectInside Account ManagerCustomer Success Manager
Primary FocusManaging existing client accounts, upselling, and retentionEnsuring customer satisfaction, onboarding, and long-term success
Work EnvironmentOffice-based, client communication via phone/emailOffice or remote, proactive engagement with clients
Required CredentialsSales or account management experience, communication skillsCustomer service background, relationship management skills
Industry UsageCommon in SaaS, tech, and B2B salesPrevalent in SaaS, tech, and service industries

While both roles focus on client relationships, the Inside Account Manager primarily handles account growth and retention through sales activities, whereas the Customer Success Manager emphasizes customer satisfaction and long-term success. Both roles require strong communication skills and industry knowledge, but their core objectives differ slightly.

How much does an inside account manager get paid?

An inside account manager typically earns between $50,000 and $80,000 annually, with compensation varying based on experience, industry, and location. Many roles also include commissions or bonuses tied to sales performance, and some positions may offer benefits such as health insurance and paid time off.

What are popular job titles related to Inside Account Manager jobs in DeKalb, IL?

For Inside Account Manager jobs in DeKalb, IL, the most frequently searched job titles are:

What job categories do people searching Inside Account Manager jobs in DeKalb, IL look for?

The top searched job categories for Inside Account Manager jobs in DeKalb, IL are:

What cities near DeKalb, IL are hiring for Inside Account Manager jobs?

Cities near DeKalb, IL with the most Inside Account Manager job openings:

Inside Account Manager jobs near you
Infographic showing various Inside Account Manager job openings in DeKalb, IL as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $58,194 per year, or $28 per hour.

Inside Account Specialist

Xylem

Rockford, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Xylem rating

7.4

Company rating: 7.4 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

295th of 545 rated manufacturers

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Inside Account Specialist
Support Customers. Drive Growth. Keep Business Moving.
We're looking for an Inside Account Specialist (IAS) to be a trusted partner to our Aftermarket Sales Representatives, providing exceptional customer support, accurate order management, and proactive account assistance. This role serves as a critical link between customers, sales, and internal teams, helping ensure a seamless customer experience while supporting account growth and retention.
Working closely with a team of 2-3 Aftermarket Sales Representatives, you'll help manage customer relationships, coordinate orders, resolve issues, and deliver the high level of service our customers depend on.
💡 Why This Role Is Different
This is more than a traditional customer service position. You'll play a key role in supporting revenue growth, strengthening customer relationships, and driving operational excellence across the entire sales process. Your ability to balance customer needs, sales support, and administrative responsibilities will directly impact customer satisfaction and business success.
🛠 What You'll Be Doing
Sales & Customer Support
  • Serve as a primary support resource for Aftermarket customers, responding to inquiries and requests with urgency and professionalism.
  • Partner with Aftermarket Sales Representatives to strengthen customer relationships and support account growth.
  • Provide timely updates regarding quotations, orders, shipments, pricing, and account information.
  • Support low-volume customer accounts and prepare smaller-value quotations.

Order Management & Administration
  • Enter and manage customer orders in SAP with a high degree of accuracy.
  • Issue order confirmations and proactively communicate order status updates.
  • Coordinate customer requests related to:
    • Invoice and packing slip copies
    • Lead times and delivery estimates
    • Inventory availability
    • Shipment tracking
    • Credit and rebill requests
    • Return Material Authorizations (RMAs)
    • Certificates of Conformance (CoC)
    • Certificates of Analysis (CoA)
  • Establish new customer accounts and maintain accurate customer records and documentation.
  • Ensure customer information remains current and compliant with company policies.

Collaboration & Problem Solving
  • Work closely with Sales, Operations, Finance, Customer Service, and Logistics teams to resolve customer issues.
  • Provide backup support for fellow Inside Account Specialists as needed.
  • Contribute to continuous improvement initiatives that enhance customer experience and operational efficiency.

📍 Where You'll Make an Impact
  • Delivering exceptional customer experiences that drive loyalty and retention.
  • Supporting Aftermarket Sales Representatives in achieving territory growth objectives.
  • Ensuring accurate and efficient order processing from quote to delivery.
  • Strengthening cross-functional collaboration to resolve customer challenges quickly and effectively.

🎯 What We're Looking For
Required Qualifications
  • High School Diploma or equivalent required.
  • Associate's or Bachelor's degree preferred.
  • 2+ years of experience in sales support, inside sales, customer service, or account management.
  • Experience working within ERP systems; SAP experience strongly preferred.
  • Proven ability to collaborate effectively with cross-functional teams.
  • Strong organizational skills and exceptional attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.

Preferred Qualifications
  • Experience supporting industrial, manufacturing, water technology, or aftermarket sales organizations.
  • Knowledge of order management, logistics, and customer account processes.
  • Experience using CRM systems and sales reporting tools.

💪 The Kind of Candidate Who Thrives Here
  • You enjoy building relationships and delivering outstanding customer service.
  • You are highly organized and thrive in a fast-paced environment.
  • You take ownership, solve problems proactively, and follow through on commitments.
  • You collaborate effectively across teams and communicate with confidence.
  • You balance attention to detail with a strong sense of urgency and customer focus.

💰 What We Offer
  • $25-$28 per hour + bonus opportunity
  • 20 days PTO starting on day one, plus paid holidays
  • Day-one medical, dental, and vision coverage
  • Generous retirement savings plan with company contributions
  • Paid parental leave
  • Tuition reimbursement
  • Career growth and professional development opportunities
  • Employee wellness programs and discounts
  • Recognition and rewards programs

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

What Xylem employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply