1

Inmate Call Monitoring Jobs in Wisconsin (NOW HIRING)

Correctional Officer (Casual)

Chilton, WI · On-site

$26.29 - $33.79/hr

Conducts inmate counts and ensures inmates do not escape facility. Establishes and maintains ... Monitors and operates all equipment and alarms located in the jail control center. Assists or ...

Inmate Call Monitoring information

What is the difference between Inmate Call Monitoring vs Inmate Phone System Technician?

AspectInmate Call MonitoringInmate Phone System Technician
CredentialsTypically requires security clearances, monitoring software knowledgeTechnical certifications, telecom or networking skills
Work EnvironmentCorrectional facilities, monitoring roomsTelecom facilities, maintenance sites
Employer & IndustryCorrectional institutions, government agenciesTelecom companies, correctional facility maintenance
Search & Comparison IntentUnderstanding monitoring roles in correctionsTechnical repair and system setup roles

Inmate Call Monitoring involves overseeing and listening to inmate phone calls to ensure security and compliance, often within correctional facilities. In contrast, an Inmate Phone System Technician focuses on installing, maintaining, and repairing the phone systems used by inmates. While both roles are essential in correctional communication operations, they differ in technical requirements and daily tasks.

What is inmate call monitoring?

Inmate call monitoring is the process of supervising and recording phone calls made by incarcerated individuals in jails or prisons. This is done to ensure the safety and security of the facility, prevent criminal activity, and monitor compliance with facility rules. Law enforcement or correctional staff may listen to live calls or review recordings for investigative purposes. Typically, inmates are informed that their calls are being monitored, except for privileged communications with legal counsel. The practice is strictly regulated to balance security needs with privacy rights.

What are some common challenges faced by professionals in inmate call monitoring, and how can they be effectively managed?

Professionals in inmate call monitoring often encounter challenges such as handling large volumes of calls, identifying potential security risks, and maintaining confidentiality while ensuring accurate documentation. Staying vigilant for suspicious patterns and learning to use advanced monitoring software efficiently are key to overcoming these challenges. Effective communication with correctional officers and legal teams is essential, as is ongoing training to stay updated on policies and technology. Support from a collaborative team helps manage workload and ensures that protocols are followed consistently.

What are the key skills and qualifications needed to thrive as an Inmate Call Monitoring Specialist, and why are they important?

To thrive as an Inmate Call Monitoring Specialist, you need strong attention to detail, analytical skills, and a high school diploma or equivalent. Familiarity with call monitoring software, telecommunications systems, and secure data handling protocols is typically required. Discretion, integrity, and strong written communication skills help professionals excel in this sensitive role. These skills ensure accurate monitoring, maintain security, and support compliance with legal and institutional regulations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Wisconsin? The most popular types of Inmate Call Monitoring jobs in Wisconsin are:
What are popular job titles related to Inmate Call Monitoring jobs in Wisconsin? For Inmate Call Monitoring jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Inmate Call Monitoring jobs in Wisconsin look for? The top searched job categories for Inmate Call Monitoring jobs in Wisconsin are:
Infographic showing various Inmate Call Monitoring job openings in Wisconsin as of June 2026, with employment types broken down into 53% Full Time, 25% Part Time, and 22% Contract. Highlights an 100% In-person job distribution.
Corrections Officer - Sheboygan County Sheriff's Office

Corrections Officer - Sheboygan County Sheriff's Office

Sheboygan County

Sheboygan, WI

$27.89 - $32.77/hr

Other

Posted 22 days ago


Job description

Purpose and Summary Step into a career with purpose Sheboygan County is actively recruiting Correctional Officers who are ready to serve, protect, and make a real impact. If you're looking for meaningful work, strong teamwork, and the opportunity to build a stable career in public service, this role puts you at the center of community safety. Essential Duties As a Correctional Officer, you'll be part of a trained, collaborative team committed to safety, professionalism, and public service.

You'll receive structured training and ongoing support as you carry out the following responsibilities: Work closely with fellow officers and supervisors to maintain a safe, secure, and orderly correctional environment Conduct regular rounds and observations, using your training to identify safety concerns and prevent incidents Monitor inmate behavior and communicate concerns or rule violations through established reporting channels Assist with the intake and booking of new inmates, including housing assignments and escorts, with guidance from experienced staff Issue uniforms, bedding, hygiene supplies, and assist with meal service as part of coordinated daily operations Supervise inmate work assignments that support cleanliness and facility operations while reinforcing expectations and accountability Perform searches in accordance with training, policy, and gender-specific requirements Inspect housing units and common areas for contraband and safety issues, working as a team to address concerns Maintain discipline through fair, consistent enforcement of rules and procedures, supported by clear policies and supervision Escort and transport inmates to court, medical appointments, and approved activities while ensuring security and compliance Support correctional programs, including rehabilitation and work-release (Huber) initiatives, as part of a team-focused approach to inmate management Respond to emergencies using trained response techniques and only the level of force necessary to restore order Accurately document inmate movement, status, and time served using established systems and procedures Complete reports, logs, and records to support team communication and facility accountability Provide courtroom testimony related to observed incidents or inmate activity when required Communicate effectively across shifts to ensure continuity of operations and shared awareness Perform other duties as assigned by the Sheriff or designee Qualifications High school diploma or equivalent required Comprehensive training provided, including classroom instruction and on-the-job training to prepare you for success as a Correctional Officer Self-motivated and capable of completing assignments effectively, efficiently, and thoroughly with minimal supervision Clear and professional verbal and written communication skills Capacity to work independently and collaboratively as part of a team Willingness to accept supervision, direction, and constructive feedback Resilience and sound judgment when functioning in stressful or high-pressure situations Professional discretion to maintain confidentiality and positive working relationships with coworkers and other staff Reliability in maintaining regular and predictable attendance in accordance with scheduling requirements Work Environment & Physical Requirements Work is performed in a secure correctional facility environment that requires constant awareness of surroundings and adherence to safety procedures Position involves direct contact with inmates and interaction with coworkers, supervisors, and the public Work schedules may include rotating shifts, weekends, holidays, overtime, and emergency call-ins Physical demands include standing and walking for extended periods, climbing stairs, bending, kneeling, reaching, and lifting or moving objects and individuals as required Position requires the ability to operate security equipment, communication devices, and computer systems Must possess sufficient vision, hearing, and verbal communication abilities to monitor activity, respond to incidents, and communicate clearly Required to wear department-issued uniforms and personal protective equipment as assigned Must be able to meet the physical, medical, and psychological standards required for employment as a Correctional Officer