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Inmate Call Monitoring Jobs in Minnesota (NOW HIRING)

Correctional Officer

Le Center, MN

$49K - $64K/yr

Complete formal inmate counts, handle all inmate movement for STS and Huber Law, update all court ... med-call room and programmer meetings. * Document, maintain proper inventory and store all ...

Correctional Officer

Le Center, MN ยท On-site

$49K - $64K/yr

Complete formal inmate counts, handle all inmate movement for STS and Huber Law, update all court ... med-call room and programmer meetings. * Document, maintain proper inventory and store all ...

Correctional Officer

Le Center, MN

$49K - $64K/yr

Complete formal inmate counts, handle all inmate movement for STS and Huber Law, update all court ... med-call room and programmer meetings. * Document, maintain proper inventory and store all ...

Inmate Call Monitoring information

What is the difference between Inmate Call Monitoring vs Inmate Phone System Technician?

AspectInmate Call MonitoringInmate Phone System Technician
CredentialsTypically requires security clearances, monitoring software knowledgeTechnical certifications, telecom or networking skills
Work EnvironmentCorrectional facilities, monitoring roomsTelecom facilities, maintenance sites
Employer & IndustryCorrectional institutions, government agenciesTelecom companies, correctional facility maintenance
Search & Comparison IntentUnderstanding monitoring roles in correctionsTechnical repair and system setup roles

Inmate Call Monitoring involves overseeing and listening to inmate phone calls to ensure security and compliance, often within correctional facilities. In contrast, an Inmate Phone System Technician focuses on installing, maintaining, and repairing the phone systems used by inmates. While both roles are essential in correctional communication operations, they differ in technical requirements and daily tasks.

What is inmate call monitoring?

Inmate call monitoring is the process of supervising and recording phone calls made by incarcerated individuals in jails or prisons. This is done to ensure the safety and security of the facility, prevent criminal activity, and monitor compliance with facility rules. Law enforcement or correctional staff may listen to live calls or review recordings for investigative purposes. Typically, inmates are informed that their calls are being monitored, except for privileged communications with legal counsel. The practice is strictly regulated to balance security needs with privacy rights.

What are some common challenges faced by professionals in inmate call monitoring, and how can they be effectively managed?

Professionals in inmate call monitoring often encounter challenges such as handling large volumes of calls, identifying potential security risks, and maintaining confidentiality while ensuring accurate documentation. Staying vigilant for suspicious patterns and learning to use advanced monitoring software efficiently are key to overcoming these challenges. Effective communication with correctional officers and legal teams is essential, as is ongoing training to stay updated on policies and technology. Support from a collaborative team helps manage workload and ensures that protocols are followed consistently.

What are the key skills and qualifications needed to thrive as an Inmate Call Monitoring Specialist, and why are they important?

To thrive as an Inmate Call Monitoring Specialist, you need strong attention to detail, analytical skills, and a high school diploma or equivalent. Familiarity with call monitoring software, telecommunications systems, and secure data handling protocols is typically required. Discretion, integrity, and strong written communication skills help professionals excel in this sensitive role. These skills ensure accurate monitoring, maintain security, and support compliance with legal and institutional regulations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Minnesota? The most popular types of Inmate Call Monitoring jobs in Minnesota are:
What are popular job titles related to Inmate Call Monitoring jobs in Minnesota? For Inmate Call Monitoring jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Inmate Call Monitoring jobs in Minnesota look for? The top searched job categories for Inmate Call Monitoring jobs in Minnesota are:
What cities in Minnesota are hiring for Inmate Call Monitoring jobs? Cities in Minnesota with the most Inmate Call Monitoring job openings:
Infographic showing various Inmate Call Monitoring job openings in Minnesota as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Corrections/Bailiff Officer (FT/PT)

Otter Tail County

Fergus Falls, MN โ€ข On-site

$24.55 - $36.85/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Description Otter Tail County is creating eligibility lists for full-time and part-time Corrections/Bailiff Officer positions for current and future openings. Applicants may apply for both positions in this application. The purpose of this position is to maintain order, safety, and security in a medium sized correctional facility within applicable rules, regulations, ordinances, and statutes.

Maintain legal inmate and officer records, perform intake and release of inmates, supervise inmates, and perform bailiff officer duties in court. This position supports supervision needs that require same-gender staffing at times; therefore, female applicants are strongly encouraged to apply. We currently have an immediate need for full-time positions.

*Qualified applicants are required to take the REACT for Correction Officer's Exam. Date of the exam will be determined at a later date and communicated to qualified applicants. More information about the REACT for Correction Officer's Exam and an option for a practice exam is available at https://ergopracticetests.com/?REA/

Examples of Duties Supervises, coordinates, escorts, and advises incarcerated adults. Processes and disseminates all inmate needs including, but not limited to, medical issues, courts, programs, visitations, food, clothing, personal hygiene, and shelter. Books in inmates following established procedures to include medical and alcohol intake assessments, fingerprints, photographs and collects proper medical and demographic information.

Conducts security searches on arrested or sentenced persons. Staffs the central control areas in order to monitor and report on inmate behavior, calls for assistance, and controls the flow of movement throughout the facility by operating electronically controlled doors, cameras, two-way radios, security elevators, and intercom equipment. Patrols facility by making rounds, conducting inmate counts, assessing inmate status, and making referrals as necessary.

Maintains the integrity and security of the living units. Escorts and transports inmates. Performs court bailiff duties.

Maintains documentation logs, reports, forms, ledgers for inmate accounts, fees, fines, and bail. Minimum Qualifications Qualified applicants must: Possess a high school diploma or equivalent; AND Possess a valid driver's license; AND; Be able to pass a background investigation, physical agility test, medical examination and psychological evaluation, drug screen, which will be conducted prior to hire In addition, applicants must possess one of the following: Associate's degree in Corrections, Criminal Justice, Criminology, Law Enforcement, Psychology, or related field; OR One year work experience in corrections or related field; OR Three years of responsible work experience in any field Preference given to candidates with experience in corrections. Supplemental Information This job posting will establish an eligibility list for current and future openings for full-time and part-time Corrections/Bailiff Officer positions.

The creation of this eligibility list will replace all prior eligibility lists for this classification. Applicants must be able to work 12 hour rotating shifts, including nights, weekends, and holidays. A standard 12-month probationary period applies.

The 2026 starting salary for the full-time position is $25.65 per hour, with advancement to $38.51 per hour. The 2026 starting salary for the part-time position is $29.50 per hour, with advancement to $44.29 per hour. The selection process will include an online employment application and REACT for Correction Officer's Exam for all qualified applicants

Semi-finalists will be invited to an interview. Finalists will be required to pass a physical agility test, background investigation, psychological evaluation, medical examination, and drug screen prior to hire. Applicants who meet the minimum qualifications will be notified by email with information on how to register for the REACT for Correction Officer's Exam.

You will be required to show identification (valid driver's license) prior to taking the exam. The exam will be administered in the Government Services Center in Fergus Falls. The exam is comprised of the following components: human relations (situational video), counting, reading, and report writing.

You will need to allow three hours to take the exam. Applicants that pass the REACT for Correction Officers Exam will be invited to interview. Please keep us informed of any changes in your contact information throughout this process.

If you have previously taken the REACT for Correction Officers Exam, please call 218-998-8060. Please note: This position is considered a safety-sensitive position due to the essential job duties in accordance with Minn. Stat.

181.950, Subd. 13. Safety-sensitive employees are subject to pre-employment drug testing and random drug and alcohol testing

In addition, all employees are subject to drug and alcohol testing upon reasonable suspicion/cause, return-to-duty, follow-up, and post-accident. How To Apply: To apply for this position, click on desired job title, then the "Apply" link. Online applications are stored on a secure site.

Only you and authorized employees have access to the information submitted. When filling out any employment application materials, you must include your entire employment and education history. Veterans Preference Eligible veterans as defined by Minnesota Statute 197.447 may claim Veterans Preference during the hiring process

A DD214 and any supporting documentation must be included with the employment application. Background Investigation All employment offers are contingent upon the applicant passing a background investigation which may include but are not limited to gathering information from the following sources: Bureau of Criminal Apprehension, other law enforcement agencies, court documents, educational institutions, previous employers, Minnesota Driver and Vehicle Services, military records, Immigration and Naturalization Services, and known associates of the applicant. Criminal convictions are not an automatic bar to employment.

Each case is considered on its individual merits and the type of work sought. Making false statements or withholding information during the application or background investigation process will cause you to be barred from employment or removed from employment. Otter Tail County is a tobacco-free workplace.

Otter Tail County does not discriminate on the basis of political affiliation, race, color, creed, religion, age, national origin, sex (pregnancy, gender identity, sexual orientation), marital status, familial status, status with regard to public assistance, membership or activity in a local commission, disability, or genetic information. Equal Opportunity Employer