Inmate Call Monitoring Jobs in Minnesota (NOW HIRING)

Dept/Div: Sheriff/Jail-Dispatch FLSA Status: Non-Exempt

General Definition of Work

Performs protective service work to maintain safety and security within the facility. Provide information to other facilities by email, phone or in written form. Handle complaints, settling disputes and resolving conflicts between inmates. Ensuring all paper work correct for all new intake of inmates and all discharges of inmates. Complete knowledge in the RMS system, Dynamic Imaging, Predatory Offender registration system, radio usage, telephone system first aid, CPR and Minnesota Repository of Arrest Photos. Ability to control extremely stressful situations yet still stay calm enough to provide the aid and assistance that is needed at that time for that situation to that inmate. Have intimate understanding of the Use of Force Statute and the ability to apply that statute to that situation, and related work as apparent or assigned. Work is performed under the limited supervision of the Jail Administrator.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. The below listed statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Essential Functions

• Maintain safety and security within a secure perimeter of the 80bed jail facility, ensure that all 100 plus cameras are monitored, control all electronic door locks within a 96,000 Sq. Ft. building and ensure all other security equipment is in working order.
• Interact directly with inmates while conducting wellbeing checks every 25 minutes, document all activities and incidents with a precision-like manner, and intervene in all physical and nonphysical altercations subjecting yourself to bodily harm.
• Properly file all paperwork for Public Defender Applications, Community Connections paperwork, PREA paperwork, Off Site Follow up Care and Statement of Rights.
• Complete formal inmate counts, handle all inmate movement for STS and Huber Law, update all court information in LETG and conduct cell inspections.
• Collect all Bonds and cash bail.
• Distribution of medication and complete narcotic count prior to and after shift.
• Scan and distribute all incoming mail prior to distribution.
• Change out laundry bags.
• Assist the public with video visitation & provide technical support. Answer questions regarding court times, legal process, and next steps for release.
• Contact victims after inmates are released, including sending out notification form and logging into RMS.
• Associate with agents and departments from other counties and states for collaboration. Coordinate activities with other divisions and government agencies, housing contract inmates and coordinate activities with other divisions and government agencies to keep up with court dates, treatment and appointments.
• Process new adult arrestees, suspects, charges greater than misdemeanor and arrested juveniles.
• Assign proper classification, finger printing detail, assign inmate number and proper sizing of uniform.
• Escort inmate movement within and outside of the secure portion of the jail including but are not limited to medical facilities, mental health case worker appointments, psychiatric hub appointments, recreational room, library room, med-call room and programmer meetings.
• Document, maintain proper inventory and store all personal property that inmates have brought into the facility.
• Completing modification and verification paperwork.
• Verification of all POR paperwork.
• Prepare clothing and hygiene packets for new inmates.
• Contact Dispatch to inactivate warrants.
• Assist other shifts as needed.
• Operational responsibility of the vehicle sally port doors.
• Review paperwork of Officers to ensure accuracy (i.e. Pre Book, Victim notification).
• Complete forms for sentenced inmates (expiration dates).
• Complete regular cleaning, safety and sanitation inspections in the facility including the cell block.
• Make evaluations and consults regarding medical needs of inmates, evaluate suicidal tendencies of inmates, and makes arraignments for suicide prevention in the jail setting.
• Conduct fire evacuation drills.
• Complete Daily Training Bulletins in Lexipol.
• Training on Man-Down Scenario’s to keep trained and ready for any occurrence within the jail per the Department of Corrections.
• Conduct an electrical inspection of the facilities interior lighting system.
• Assist with Drug Court (transferring and escorting inmates for meetings).
• Inspection and documentation of all fire prevention equipment.
• Count of all restraint devices.
• Attend shift briefings.
• Review all inmate telephone calls and texts through the reliance program.
• Attend quarterly meetings with staff.
• Assisting inmates with getting access to professional help with counseling, treatment and or therapy.
• Assist Probation and Pre-trial release Officer with U/A’s.
• Perform appropriate duties as assigned.

Knowledge, Skills and Abilities

Thorough knowledge of the security, rules, regulations and procedures of the institution; thorough knowledge of the practices of modern penology as related to the supervision and care of persons under institutionalized restraint; general knowledge of the methods of operating various communications systems including two way radios; comprehensive skill communicating using various communication systems; comprehensive skill keeping accurate and detailed records pertaining to services provided and prepare reports; comprehensive skill completing records checks; thorough knowledge of operating standard office equipment and related hardware and software; thorough skill of inmate medical records and data works finger printing system, dynamic imaging, handcuffs and leg shackles, X26 taser and restraint chair operations. Ability to make arithmetic computations using whole numbers, fractions and decimals, compute rates, ratios and percentages; ability to deal with upset, irate, irrational people in differing stages of intoxication in a cool, calm and collected manner; ability to multitask and keep in mind the task at hand; ability to give clear, concise and direct instructions verbally; general knowledge of inmate accounting records and pipe time recordkeeping system. Ability to speak distinctly; ability to deal with the public under stressful conditions and remain calm; ability to understand and apply governmental accounting practices in maintenance of financial records; ability to multi task; ability to complete an inmate jail count; ability to calculate inmate release dates; ability to count prescriptions; ability to understand and work with several different personality and culture types; ability to make quick and accurate decisions; ability to display knowledge of inmate rights and laws associated with inmate rights; ability to enforce institutional rules firmly and fairly; ability to detect potential behavior problems of inmates; ability to detect the early symptoms of common health problems; ability to carry out oral and written directions accurately; ability to solve problems within scope of responsibility; ability to supervise the activities of large groups of inmates; general skill in 2911 code book I.E. DOC rules and regulations; comprehensive skill in LCSO Jail policy and procedure manual, maintenance manual for miscellaneous equipment and LETG manual; ability to establish and maintain effective working relationships with associates and the general public.

Education and Experience

Minimum Qualifications: High school diploma or equivalent.

Preferred Qualifications: Associates/technical degree in criminal justice, law enforcement, or related field, or equivalent combination of education and experience.

Physical Requirements

This work requires the occasional exertion of over 100 pounds of force; work regularly requires walking, speaking or hearing, frequently using hands to finger, handle or feel, reaching with hands and arms and repetitive motions ; occasionally requires sitting, stooping, kneeling, crouching or crawling, pushing or pulling and lifting, climb or balance; work requires ability for close and distance vision, adjust focus, depth perception, night vision and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word and detailed or loud talking to convey detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, and observing general surroundings and activities; work occasionally requires exposure to fumes or airborne particles, exposure to the risk of electrical shock and exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Must possess a valid driver's license and be able to drive in the State of Minnesota.

Must comply with all federal and state laws and organizational and departmental policies and regulations.

Must satisfactorily complete pre-employment psychological evaluation and background check.

Must submit to fingerprinting through the FBI and MN BCA.

Must obtain and maintain required certifications to perform the essential functions as required.

Other Requirements

The incumbent may encounter not public data in the course of these duties. Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason. Once the work reason to access the data is reasonably finished, incumbent must properly store the not public data according to the provisions Ch. 13. If a new work assignment requires access to not public data, the incumbent is permitted to access not public data for the work assignment purposes only. Any access to not public data must be strictly limited to the data necessary to complete the work assignment and after the assignment is completed, the employee’s work assignment no longer requires access.

Salary/Benefits: Starting wage is $27.33 per hour plus health insurance, life insurance, retirement plan, vacation/sick/holiday pay and many other voluntary benefits.

Salary range is $27.33 - $38.68

Contact information:

Sarah Pint

Le Sueur County Human Resources

88 S. Park Avenue, Le Center, MN 56057

Telephone: 507-357-8579 - Fax: 507-357-8607

Email: hr@lesueurcounty.gov

Deadline: Open until filled. Reviewing applications August 24, 2026.

Equal Opportunity Employer