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Infrastructure Support Engineer Jobs in New York

Blacksmith Software Inc

Technical Support Engineer

New York, NY · On-site

$160K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We started by building infrastructure to run CI workloads really fast. Our first product helps ... Build out the foundations for Technical Support Engineering best practice, with a view to building ...

Octaura

Platform Support Engineer

New York, NY · On-site

$100K - $150K/yr

  • Medical

  • PTO

... right infrastructure hasn't existed - until now. We're applying AI, real-time data, and modern ... The role in a nutshell The Platform Support Engineer will join Octaura's Platform Support team to ...

NimbleWay

Lead Support Engineer

Manhattan, NY · On-site

$112K - $148K/yr

As a Lead Support Engineer, you will be the technical leader of Nimble's Support function, serving ... APIs, web data infrastructure, and platform. * Lead technical investigations across APIs ...

Lightning AI

AI Platform Support Engineer (US)

Manhattan, NY · On-site

$152K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of ML systems, cloud infrastructure, Kubernetes, and customers. You'll support engineers training models, deploying inference systems, and scaling GPU workloads in ...

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Showing results 21-40

All JobsInfrastructure Support Engineer JobsInfrastructure Support Engineer Jobs in New York

Infrastructure Support Engineer information

See New York salary details

$50.9K

$139K

$199.1K

How much do infrastructure support engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for infrastructure support engineer in New York is $139,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,600.00 and $154,300.00 per year, depending on experience, location, and employer.

How does an infrastructure support engineer typically collaborate with other IT teams to resolve incidents and implement changes?

Infrastructure Support Engineers often work closely with network administrators, system engineers, and application support teams to troubleshoot and resolve incidents. Collaboration may involve participating in cross-functional meetings, using ticketing systems to track issues, and following established escalation procedures for complex problems. Additionally, they contribute to change management processes by providing technical input and ensuring that infrastructure modifications are coordinated smoothly with minimal disruption. Effective communication and teamwork are essential to maintaining system reliability and supporting organizational IT goals.

What is the difference between Infrastructure Support Engineer vs Network Support Technician?

AspectInfrastructure Support EngineerNetwork Support Technician
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, enterprise IT teams, cloud environmentsNetwork operations centers, client sites, help desks
ResponsibilitiesMaintaining servers, hardware, cloud infrastructure, troubleshooting system issuesConfiguring, monitoring, troubleshooting network devices and connectivity issues

While both roles involve network and infrastructure support, the Infrastructure Support Engineer focuses on broader system and server infrastructure, whereas the Network Support Technician specializes in network hardware and connectivity. The former often handles cloud and server environments, while the latter concentrates on network devices and local network issues.

How much do infrastructure support engineers get paid?

Infrastructure Support Engineers typically earn a median annual salary ranging from $60,000 to $90,000, depending on experience, location, and certifications such as CompTIA or Cisco. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries, especially in environments requiring knowledge of cloud platforms and network management.

What are the key skills and qualifications needed to thrive as an infrastructure support engineer?

To thrive as an Infrastructure Support Engineer, you need a solid understanding of networking, operating systems, server administration, and troubleshooting, typically backed by a degree in computer science or a related field. Familiarity with monitoring tools (like Nagios or Zabbix), scripting languages (such as PowerShell or Bash), and certifications like CompTIA Network+ or Microsoft Certified: Azure Fundamentals are commonly expected. Strong problem-solving abilities, effective communication, and a proactive attitude help professionals excel in supporting complex IT environments. These skills and qualities are essential to ensure system reliability, minimize downtime, and swiftly resolve technical issues for business continuity.

What does an infrastructure support engineer do?

An Infrastructure Support Engineer is responsible for maintaining and troubleshooting the IT infrastructure of an organization. This includes managing servers, networks, and hardware to ensure optimal performance and minimal downtime. They often monitor systems, apply security patches, and resolve technical issues quickly to support business operations. Additionally, Infrastructure Support Engineers may assist with system upgrades, backups, and disaster recovery plans to keep IT environments secure and efficient.

What are popular job titles related to Infrastructure Support Engineer jobs in New York?

For Infrastructure Support Engineer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Infrastructure Support Engineer jobs in New York look for?

The top searched job categories for Infrastructure Support Engineer jobs in New York are:

Infrastructure Support Engineer jobs near you
Infographic showing various Infrastructure Support Engineer job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $139,015 per year, or $66.8 per hour.

IT/OT Lab Support Engineer

Stark Pharma Solutions Inc

East Hanover, NJ • On-site

Contractor

Posted 24 days ago

Job description

Hi,

My name is Karthik Mutyala, from Stark Pharma Solutions Inc, we are hiring talents for our client. I am working on Lab Support Engineer right now. Please send me your updated resume if you have relevant experience and interested in this position. The detailed job description is as follows

Position: IT/OT Lab Support Engineer

Location: East Hanover, NJ (100% Onsite)
Duration: 3+ Month Contract
 

Job Overview

We are seeking an experienced IT/OT Lab Support Engineer to provide technical support for Analytical Development and QC laboratory environments within a pharmaceutical organization. The ideal candidate will have strong experience supporting GxP laboratory workstations, IT/OT infrastructure, laboratory equipment, and virtualization technologies.

Key Responsibilities

  • Provide day-to-day IT/OT support for QC and Analytical Development laboratory workstations.
  • Troubleshoot laboratory systems, network connectivity, and workstation issues.
  • Support user account administration, system access, and backup configurations.
  • Assist with firewall configuration and network security activities.
  • Maintain and support virtual infrastructure, storage platforms, and network systems.
  • Partner with laboratory, IT, and infrastructure teams to ensure reliable system performance.
  • Ensure compliance with GxP, data integrity, and internal IT policies.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • 8–10+ years of experience supporting IT/OT systems in pharmaceutical or GMP laboratory environments.
  • Strong experience supporting laboratory equipment, workstations, and infrastructure.
  • Hands-on experience with:
    • VMware ESXi / Virtual Infrastructure
    • Aruba Network Infrastructure
    • HPE GLA, MSA, and Synology Storage
  • Experience with user administration, networking, backup solutions, and firewall support.
  • Strong troubleshooting, communication, and documentation skills.

I am actively connecting with professionals for current and upcoming opportunities. If you are open to exploring new roles or would like to stay informed about relevant positions, please send me your updated resume along with the best number and time to reach you.  

Please follow Stark Pharma Solutions on LinkedIn for the latest job updates: https://www.linkedin.com/company/99455976/

Thank you,

Karthik Mutyala

Recruiting Manager

Stark Pharma Solutions Inc

Email: karthik@starkpharma.com

15 Corporate Place S, Suite 350,

Piscataway, New Jersey 08854

www.starkpharma.com