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Infrastructure Support Analyst Jobs in New York (NOW HIRING)

mthree

Production Support Analyst

Manhattan, NY · On-site

... infrastructure systems deployment • extensions and analysis of the implementation and integration requirements for the global trading system Qualifications : Required : • Application Support ...

mthree

Production Support Analyst

Manhattan, NY · On-site

... infrastructure systems deployment, extensions and analysis of implementation and integration ... Required : • Application Support Analyst • Global Environment Experience • Database ...

IO Associates

Application Support Analyst

Manhattan, NY · On-site

Application Support Analyst Organisation Overview: iO Associates is supporting a client operating ... supporting infrastructure. It presents an exciting opportunity for a dedicated professional to ...

New

mthree

Production Support Analyst

New York, NY · On-site

We are looking for a Production Support Analyst to join our client's team in NYC. This is a ... Monitor and respond to user-reported issues as well as infrastructure alerts promptly and ...

mthree

Production Support Analyst

New York, NY · On-site

We are looking for a Production Support Analyst to join our client's team in NYC. This is a ... Monitor and respond to user-reported issues as well as infrastructure alerts promptly and ...

mThree

Production Support Analyst

New York, NY

We are looking for a Production Support Analyst to join our client's team in NYC. This is a ... Monitor and respond to user-reported issues as well as infrastructure alerts promptly and ...

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Infrastructure Support Analyst information

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How much do infrastructure support analyst jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for infrastructure support analyst in New York is $50.58, according to ZipRecruiter salary data. Most workers in this role earn between $40.48 and $59.71 per hour, depending on experience, location, and employer.

What types of teams and departments does an infrastructure support analyst typically collaborate with on a daily basis?

As an Infrastructure Support Analyst, you will frequently collaborate with various IT teams, such as network engineers, systems administrators, and cybersecurity specialists, to ensure smooth operations and quick resolution of technical issues. You'll also interact with end-users and business units to troubleshoot problems, implement upgrades, and maintain service levels. This cross-functional teamwork is essential for addressing incidents efficiently, coordinating system changes, and supporting ongoing projects that impact the company's IT infrastructure.

What does an infrastructure support analyst do?

An Infrastructure Support Analyst is responsible for maintaining and troubleshooting an organization’s IT infrastructure, including servers, networks, and related hardware and software. They monitor systems to ensure optimal performance, resolve technical issues, and implement upgrades or patches as needed. Their work helps ensure the stability, security, and efficiency of the company’s IT environment. They often collaborate with other IT professionals to support end-users and help plan for future technology needs.

What are the key skills and qualifications needed to thrive as an infrastructure support analyst, and why are they important?

To thrive as an Infrastructure Support Analyst, you need strong problem-solving abilities, knowledge of network and server administration, and typically a degree in information technology or a related field. Familiarity with tools such as Windows and Linux servers, virtualization platforms, monitoring systems, and ITIL or CompTIA certifications is often required. Excellent communication, customer service orientation, and the ability to work under pressure are key soft skills that set top performers apart. These skills are crucial to ensuring the reliability, efficiency, and security of an organization’s IT infrastructure while effectively supporting end-users.

What is the difference between Infrastructure Support Analyst vs Network Support Technician?

AspectInfrastructure Support AnalystNetwork Support Technician
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, similar certifications
Work EnvironmentData centers, enterprise IT teams, corporate networksNetwork labs, client sites, enterprise networks
Employer & Industry UsageIT departments across various industries, tech companiesTelecom, ISPs, large organizations with complex networks
Common Search & ComparisonYesYes

The Infrastructure Support Analyst and Network Support Technician roles share many certifications and work environments, often overlapping in enterprise IT settings. However, the Infrastructure Support Analyst typically handles broader infrastructure issues, including servers and cloud systems, while the Network Support Technician focuses more specifically on network hardware and connectivity. Both roles are essential in maintaining organizational IT health, but their focus areas differ slightly.

What are popular job titles related to Infrastructure Support Analyst jobs in New York? For Infrastructure Support Analyst jobs in New York, the most frequently searched job titles are:
What job categories do people searching Infrastructure Support Analyst jobs in New York look for? The top searched job categories for Infrastructure Support Analyst jobs in New York are:
Infrastructure Support Analyst jobs near you
Infographic showing various Infrastructure Support Analyst job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $105,215 per year, or $50.6 per hour.

Senior Specialist, Production Services Infrastructure Support Analyst

BNY Mellon

Uniondale, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

BNY Mellon rating

7.3

Company rating: 7.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

123rd of 150 rated financial services

Job description


Senior Specialist, Production Services Infrastructure Support Analyst
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Vice President, Production Services Infrastructure Engineer to join our team. This role is located in Boston
In this role, you'll make an impact in the following ways:
  • In this role, the successful individual will protect our critical information, systems, and assets, build solutions, implement new software and hardware, provide training, and assist in the development of an overall IT strategy.
  • You'll help empower our breakthrough innovations, be given challenging assignments, lead initiatives, and take ownership and responsibility.
  • The successful candidate will participate in all aspects of web, database, and application server life-cycles; from installing new hardware and operating systems, support of existing servers and platforms, effecting bug and security patching, performance monitoring and tuning, break/fix troubleshooting, to retirement or upgrade of older hardware and platforms.
  • You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

To be successful in this role, we're seeking the following:
  • Strong experience in Linux administration with excellent administration and troubleshooting skills. RedHat engineer certification (RHCE) a plus.
    • Overall 5-7 years of experience
    • Strong experience in Windows administration + excellent administration and troubleshooting skills with Windows server 2012/2016/2019
    • Experience in VMware administration- Responsible for all day-to-day management of the VMs including: installation, upgrades, troubleshooting, patching and backup and recovery.
    • Experience in SAN / NAS Storage administration - SAN zoning, SAN migration (EMC would be added advantage)
    • Experience in Backup administration - Data Domain, NetBackup
    • Experience with Shell / Powershell / Python scripting.
    • Experience in Ansible, Jenkins and CIDC tools such as Git
    • Exposure and Experience with Azure / VMware / Oracle Cloud.
    • Exposure / Experience with Cisco UCS, Oracle Exadata
    • Excellent written, verbal communication and Interpersonal skills

At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
About the Team
At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
Here's a few of our recent awards:
  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

What BNY Mellon employees say

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About BNY Mellon

Sourced by ZipRecruiter

BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of Dec. 31, 2021, BNY Mellon had $46.7 trillion in assets under custody and/or administration, and $2.4 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com . Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1784

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