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Infrastructure Services Manager Jobs (NOW HIRING)

PamTen Inc

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How much do infrastructure services manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for infrastructure services manager in the United States is $154,028.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an infrastructure services manager?

To thrive as an Infrastructure Services Manager, you need expertise in IT infrastructure management, project leadership, and a relevant degree in information technology or a related field. Familiarity with network management tools, cloud platforms (such as AWS or Azure), and ITIL certification are typically important. Strong problem-solving, communication, and leadership skills help you effectively guide teams and collaborate with stakeholders. These skills ensure reliable IT operations, efficient project delivery, and the ability to respond quickly to business needs and technical challenges.

What are some common challenges faced by infrastructure services managers, and how are they typically addressed?

Infrastructure Services Managers often encounter challenges such as balancing the need for system reliability with rapid technological updates, managing diverse teams, and ensuring robust cybersecurity measures are in place. These challenges are typically addressed by establishing clear maintenance schedules, investing in staff training, and fostering strong communication between IT, security, and business units. Proactively monitoring systems and staying updated on industry best practices also help Infrastructure Services Managers anticipate and mitigate potential issues before they impact the organization.

What is an infrastructure services manager?

An Infrastructure Services Manager is a professional responsible for overseeing and maintaining an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all technology systems run efficiently, securely, and reliably to support business operations. This role involves managing teams, developing policies, planning upgrades, and troubleshooting issues. Infrastructure Services Managers also coordinate with other departments to align IT services with organizational goals and ensure compliance with industry standards.
What cities are hiring for Infrastructure Services Manager jobs? Cities with the most Infrastructure Services Manager job openings:
What states have the most Infrastructure Services Manager jobs? States with the most job openings for Infrastructure Services Manager jobs include:
Infrastructure Services Manager jobs near you
Infographic showing various Infrastructure Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $154,028 per year, or $74.1 per hour.

Full Time IT Infrastructure Services Manager

City of Grand Prairie, TX

Grand Prairie, TX • On-site

$97K - $151K/yr

Full-time

Posted 6 days ago

City Of Grand Prairie rating

9.3

Company rating: 9.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

38th of 844 rated public administrative organizations

Job description

Salary: $97,304.00 - $151,337.00 Annually
Location : City Hall, 300 West Main Street, Grand Prairie, TX
Job Type: Full Time
Job Number: 2026-00249
Department: Information Technology
Division: Infrastructure Services
Opening Date: 08/06/2026
Closing Date: 9/18/2026 5:00 PM Central
Job Summary
The Information Technology Infrastructure Services Manager, under the direct supervision of the Chief Information Officer, is responsible for planning, implementing, operating, securing, and maintaining the organization's enterprise network, physical security infrastructure, and telecommunications infrastructure. This position oversees wired and wireless networks, internet connectivity, voice communications, telecommunications systems, and network security technologies to ensure reliable, secure, and high-performing services that support business operations. The manager leads technical staff, manages vendor relationships, develops infrastructure standards, and ensures network availability, resilience, and scalability.
Essential Job Functions
This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed by any single incumbent.
This position has responsibilities that require lifting up to 10 pounds on occasion.
General Management Functions:
  • Assist in Budget development and tracking for department and/or specific division. Provide estimates as needed for projects, position requests, year-end estimates, or other budget related items as needed. Ensure budget is tracked and monitored appropriately and contracts maintained and renewed or bid as needed prior to exhaustion.
  • Coordinates with other departments to resolve issues relating to service delivery. Responsible for suggesting methods to improve area operations, processes, efficiency, and service to both internal and external customers. Work with staff, vendors and/or other city employees to effectively communicate and implement enhancements. Ensure polices and processes are updated to reflect current practice.
  • Oversee business operations and staff, including hiring, discipline, recognition, work assignments, software/hardware updates and troubleshooting, as well as continual monitoring of goals/objectives and tasks on work projects to ensure appropriate progress is made timely and within work plan expectations. Completes normal administrative functions as needed such as reporting, task updates, attending business meetings, etc. Coaches and mentors employees based on performance results and needs of employees. Communicates clearly and directly with employees to promote a cooperative and harmonious work environment that supports the departments and city's mission and culture.
  • Oversee projects from inception through full implementation by developing integrated project plans, resource estimates, implementation schedules and cost estimates; prioritize tasks on the workplan and use designated software for tracking work orders and customer issues through resolution; analyzes department workflows impacted or needed, develops process re-engineering, identifies user needs, and creates and implements a project timeline and implementation tasks. Coordinates properly with all customers, vendors and staff necessary for project oversight, implementation and troubleshooting.
  • Research and develop Requests for Proposals (RFP), Requests for Information (RFI) and facilitate vendor selection process by coordinating with purchasing to develop project specifications, vendor selection criteria, analysis of proposals received and finalist selections. Negotiates vendor contracts and ensures vendors provide equipment and services per the contract. Performs vendor management by managing multiple vendor contracts; maintaining vendor relationships; identifying new sources; and managing invoices and payments.
  • Regular and consistent attendance and punctuality for the assigned work hours is essential.

Functional Area - Infrastructure Services
  • Manage the design, implementation, operation, and lifecycle of enterprise network and telecommunications infrastructure.
  • Oversee LAN, WAN, wireless, internet connectivity, VPN, VoIP, telecommunications, and related network services.
  • Ensure network performance, availability, capacity planning, and disaster recovery readiness.
  • Lead network security initiatives in collaboration with cybersecurity teams, including firewalls, network segmentation, and secure remote access.
  • Direct the installation, maintenance, and monitoring of routers, switches, wireless systems, telecommunications equipment, and network management platforms.
  • Manage the integration of new facilities into the city's network infrastructure.
  • Manage all aspects of physical security throughout the enterprise, including cameras, DVR recording systems, and software, and secure access controls to buildings and entrances.
  • Manage vendor contracts, telecommunications services, maintenance agreements, and technology procurements.
  • Develop infrastructure standards, policies, and operational procedures consistent with industry best practices.
  • Lead and mentor network and telecommunications staff, establishing performance expectations and supporting professional development.
  • Monitor service levels, resolve complex technical issues, and ensure timely response to outages and service disruptions.
  • Develop budgets, technology roadmaps, and strategic plans for network and telecommunications infrastructure.
  • Coordinate infrastructure projects while ensuring alignment with organizational priorities and business continuity objectives.

Minimum Qualifications
  • Education: Bachelor's degree in information technology, Computer Science, Engineering, or a related field, and or equivalent experience.
  • Experience: 5 or more years of progressively responsible experience in Information Technology or related field. Experience with enterprise routing, switching, wireless networking, telecommunications systems, firewalls, network monitoring, and vendor management.
  • Licenses: Valid Driver's License required.
  • Certifications Required: Relevant industry certifications, such as Cisco CCNA, CCNP, or CCIE, are preferred. ITIL Foundations certification, or the ability to obtain it within six months, is preferred

The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide.
01
What is the highest level of Education obtained?
  • Some high school, no diploma or GED
  • High School Diploma/GED
  • Some College, no degree
  • Technical or Trade School (Did not complete)
  • Technical or Trade School (Completed)
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate Degree

02
Do you possess a Bachelor's degree in Information Technology, Computer Science, Engineering, or a closely related field and/or equivalent professional experience?
  • Yes
  • No

03
Do you currently possess a valid Driver's License?
  • Yes
  • No

04
Will you be able to pass a CJIS compliant background check and obtain appropriate CJIS clearance?
  • Yes
  • No

05
How many years of progressively responsible professional experience do you have in Information Technology or a related field?
  • Less than 3 years
  • 3-4 years
  • 5-7 years
  • 8-10 years
  • More than 10 years

06
Which of the following areas do you have professional experience working with? Select all that apply.
  • Enterprise routing
  • Enterprise switching
  • Wireless networking
  • Telecommunications systems
  • Firewalls/network security
  • Network monitoring
  • Vendor management
  • Physical Security
  • None of the above

07
Which of the following industry certifications do you currently possess? Select all that apply.
  • Cisco CCNA
  • Cisco CCNP
  • Cisco CCIE
  • Other relevant networking/IT certification
  • None

08
Which statement best describes your ITIL Foundations certification status?
  • I currently possess an ITIL Foundations certification.
  • I do not currently possess it but am willing and able to obtain it within six months.
  • I do not currently possess it and am not willing/able to obtain it within six months.

Required Question

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