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Infrastructure Services Manager Jobs in Washington

GDIT

Infrastructure Services Program Manager

Bethesda, MD · Hybrid

$173K - $234K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversees the operations of the Service Desk, Configuration Management, and Infrastructure Operations * Managing and operating an IT infrastructure (on prem and multi cloud infrastructure) for a ...

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Infrastructure Services Manager information

See Washington salary details

$91.2K

$174.5K

$224.3K

How much do infrastructure services manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for infrastructure services manager in Washington is $174,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,000.00 and $223,100.00 per year, depending on experience, location, and employer.

What is an infrastructure services manager?

An Infrastructure Services Manager is a professional responsible for overseeing and maintaining an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all technology systems run efficiently, securely, and reliably to support business operations. This role involves managing teams, developing policies, planning upgrades, and troubleshooting issues. Infrastructure Services Managers also coordinate with other departments to align IT services with organizational goals and ensure compliance with industry standards.

What are the key skills and qualifications needed to thrive as an infrastructure services manager?

To thrive as an Infrastructure Services Manager, you need expertise in IT infrastructure management, project leadership, and a relevant degree in information technology or a related field. Familiarity with network management tools, cloud platforms (such as AWS or Azure), and ITIL certification are typically important. Strong problem-solving, communication, and leadership skills help you effectively guide teams and collaborate with stakeholders. These skills ensure reliable IT operations, efficient project delivery, and the ability to respond quickly to business needs and technical challenges.

What are some common challenges faced by infrastructure services managers, and how are they typically addressed?

Infrastructure Services Managers often encounter challenges such as balancing the need for system reliability with rapid technological updates, managing diverse teams, and ensuring robust cybersecurity measures are in place. These challenges are typically addressed by establishing clear maintenance schedules, investing in staff training, and fostering strong communication between IT, security, and business units. Proactively monitoring systems and staying updated on industry best practices also help Infrastructure Services Managers anticipate and mitigate potential issues before they impact the organization.

How much do infrastructure services managers make?

Infrastructure Services Managers typically earn between $100,000 and $150,000 annually, depending on experience, certifications, and the size of the organization. Salaries can vary based on location, industry, and the complexity of the infrastructure managed.

What cities in Washington are hiring for Infrastructure Services Manager jobs?

Cities in Washington with the most Infrastructure Services Manager job openings:

Infrastructure Services Manager jobs near you
Infographic showing various Infrastructure Services Manager job openings in Washington as of June 2026, with employment types broken down into 4% As Needed, 92% Full Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $174,451 per year, or $83.9 per hour.

Infrastructure Services Program Manager

GDIT

Bethesda, MD • Hybrid

$173K - $234K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

87th of 224 rated it services

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

MBI (T2)

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Infrastructure, IT Program Management, planningIT

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

GDIT is seeking a Program Manager to join our program supporting the biomedical research community for our customer with the National Heart, Lung, and Blood Institute (NHLBI) at the National Institutes of Health.

Responsibilities:

  • Manages the overall execution of NHLBI IT support services, ensuring alignment with organizational goals and objective
  • Supervises and mentor teams of IT professionals, project managers, engineers and architects to foster technical excellence and operational readiness.
  • Oversees the operations of the Service Desk, Configuration Management, and Infrastructure Operations
  • Managing and operating an IT infrastructure (on prem and multi cloud infrastructure) for a premier biomedical research organization serving both the intramural and extramural research communities
  • Implements project management methodologies (e.g., Agile, SAFe) to ensure efficient project initiation, planning, execution, monitoring, control, and closeout.
  • Maintains and regularly updates a searchable library of Standard Operating Procedures (SOPs) across all tasks
  • Ensures timely delivery and high standards of quality for all deliverables
  • Recommends process improvements
  • Facilitates regular communication and reporting on program status, risks, and issues to ITAC, OM, and NHLBI leadership.

Required Qualifications:

  • Bachelor's degree in computer science, Information Technology, or related field; advanced degree preferred.
  • At least five years of experience managing a comprehensive IT services contract for a Federal organization of at least 2000 users, including Service Desk, Infrastructure Operations, Configuration Management, and Cybersecurity.
  • Proven ability to drive service improvements
  • 5+ years experience applying ITIL, PMP, and Agile frameworks.
  • Will have track record of effective leadership and communication with Federal stakeholders.
  • Experience managing federal contracts
  • Experience working in a biomedical research, or healthcare setting.

Desired Qualifications:

  • Experience working with NIH

GDIT IS YOUR PLACE:

  • Full-flex work week to own your priorities at work and at home
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you build your skills and own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and 10 company-paid holidays


OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you'll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

The likely salary range for this position is $173,400 - $234,600. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Hybrid

Work Location:

USA MD Bethesda

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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