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Infrastructure Operations Jobs in New York (NOW HIRING)

Strong operations management skills (preferably ITIL Certified) with ability to extract, analyses data to drive improvement actions. * Ability to handle / negotiate with customers and/or senior ...

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Infrastructure Operations information

See New York salary details

$88.1K

$168.5K

$216.6K

How much do infrastructure operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for infrastructure operations in New York is $168,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,600.00 and $215,500.00 per year, depending on experience, location, and employer.

What is an infrastructure operations?

An Infrastructure Operations job involves managing and maintaining an organization's IT infrastructure, including servers, networks, cloud services, and data centers. Professionals in this role ensure system reliability, optimize performance, and troubleshoot issues to support business continuity. They also implement security measures, monitor system health, and collaborate with other IT teams to improve operational efficiency.

What are the typical daily responsibilities of someone working in infrastructure operations?

Professionals in Infrastructure Operations are usually responsible for monitoring system performance, managing server uptime, maintaining networks, and rapidly responding to incidents or outages. They often perform routine tasks such as patch management, system backups, and troubleshooting technical issues while also participating in system upgrades and infrastructure projects. The role typically involves close collaboration with IT support, cybersecurity, and development teams to ensure all systems are secure and meet organizational needs. This dynamic work environment requires staying updated on emerging technologies and being proactive in identifying and resolving potential issues before they impact end users.

What are the key skills and qualifications needed to thrive in infrastructure operations, and why are they important?

To thrive in Infrastructure Operations, you need expertise in systems administration, network management, troubleshooting, and a solid understanding of IT infrastructure concepts, often backed by a degree in computer science or a related field. Familiarity with cloud platforms (AWS, Azure, Google Cloud), scripting languages (PowerShell, Bash), and certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or AWS Certified SysOps Administrator are highly valuable. Strong analytical thinking, effective communication, and the ability to work well under pressure are important soft skills in this role. These abilities ensure that critical infrastructure remains reliable, secure, and efficient, which is vital for uninterrupted business operations.

What do infrastructure operations do?

Infrastructure operations involve managing and maintaining an organization’s IT infrastructure, including servers, networks, data centers, and cloud services. Professionals in this field ensure system availability, security, and performance through tasks like monitoring, troubleshooting, and implementing updates, often using tools such as automation scripts and monitoring software.

What does an infrastructure operations specialist do?

An infrastructure operations specialist manages and maintains an organization’s IT infrastructure, including servers, networks, and data centers. They ensure system reliability, troubleshoot issues, implement updates, and often use tools like monitoring software and automation scripts to support continuous operations.

What skills are needed for infrastructure operations?

Infrastructure operations professionals need strong technical skills in network management, server administration, and cloud platforms such as AWS or Azure. They should have knowledge of scripting languages like Python or Bash, troubleshooting abilities, and familiarity with monitoring tools. Certifications like CompTIA Network+ or Cisco CCNA can also enhance their qualifications.

What are the most commonly searched types of Infrastructure Operations jobs in New York?

The most popular types of Infrastructure Operations jobs in New York are:

What job categories do people searching Infrastructure Operations jobs in New York look for?

The top searched job categories for Infrastructure Operations jobs in New York are:

Infographic showing various Infrastructure Operations job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $168,512 per year, or $81 per hour.

Director, Development Operations Infrastructure Engineering

Planned Parenthood Federation of America

New York, NY • On-site

$160K - $170K/yr

Full-time

Posted 18 days ago


Planned Parenthood rating

7.9

Company rating: 7.9 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

111th of 898 rated healthcare providers


Job description

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.
 
Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy and political arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission.
 
Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund seeks a dynamic and effective Director, Development Operations Infrastructure Engineering. This job reports directly to the Senior Director of Development Operations and Infrastructure in the IT Ops department of PPFA. The IT Ops department implements the architectural and infrastructural components used by PPFA, and is critical to the success of Planned Parenthood, its patients, supporters, donors, and staff.
Purpose:
Director, Development Operations (DevOps) Infrastructure Engineering is responsible for the design and governance of PPFA’s web server infrastructure. Functionally, this includes compliance management (PCI), network (physical, virtual), security (firewalls, logging, IDP/IDS, CDN, access control), and server (physical, virtual, container) design. The role architects the behavior of complex infrastructure systems to silently provide an uninterrupted array of services that are purposely invisible to developers and users of our technology including PP patients and staff. The role defines our infrastructure technology stack, standards, and best practices for managing day to day operations. From an organizational standpoint, the Director manages the Infrastructure shared service which supports Web Development, Quality Assurance, Security, Product teams.
Engagement:
The Director will be part of the IT Ops team with specific focus on PPOL, Planned Parenthood’s web properties, and will work closely with the Application Development team, Information Security team, and more broadly members of the TSS division, third party vendors, as well as executive and operational staff within the PPFA National Office, affiliates, and ancillary organizations.
Delivery:
The Director will deliver by being a hands-on engineering team member, creating, assessing, monitoring, updating, and deploying infrastructure assets, CI/CD Tooling, Security and Compliance assets, all relating to PPFA’s websites in AWS. 
 
Strategy & Architecture
  • Establish strategies for ensuring high availability of mission-critical PPFA online properties
    • Configuration management automation strategy
    • Geo distributed data centers
    • Content delivery network (CDN)
    • Caching strategies
    • Automated DNS cutovers based on application health checks
    • DDoS protection
    • Log Analysis Tools for intrusion correlation and mitigation 
  • Designs infrastructure components to support our high availability strategy
    • Virtual machine architecture
    • Container architecture
    • Network architecture
    • Security systems architecture
    • High availability architecture
    • GeoLocation Failover and Redundancy 
  • Designs multi-availability failover and cluster strategies
    • GeoLocation Availability
    • DNS Routing and Management Strategy
    • Multi-Region Deployment and Updates
    • Secure Routing and IDP Management 
  • Security Reviews and Testing
    • Review CVE and Test Reports for Security Flaws
    • Perform Periodic Security Reviews
    • Advise on code compliance and security best practices
    • Ensure NIST, CIS, OWASP, and HIPAA regime compliance.
Management
  • Manages the shared service capacity to support product development initiatives for AppDev, QA, Product/Business and Information Security teams.
  • Co-Governs the Infrastructure team portfolio, helps define the team roadmap, and helps set priorities for project delivery Sets standards and best practices for managing day-to-day infrastructure operations
  • Partners with Senior Director, Development Operations to support and complete their technology vision
  • Provides Level 3 issue resolution support to resolve complex technical issues
  • Ensures all AZ Deployments are in sync
  • Ensures request routing aligns with performance strategies
Security
  • Defines security policies and standards in collaboration with security and legal partners
  • Ensures compliance with security policies and vulnerability mitigation through established standards and practices
  • Manages and performs security audits and remediations on a weekly basis, and implements proactive security measures
  • Manages security access controls, DNS, and Logging services
 
Knowledge, Skills and Abilities (KSAs):
  • Bachelor’s degree or equivalent experience, and 8+ years of industry experience required
  • Professional experience implementing nontrivial applications in Python, Typescript, and Bash required
  • Experience with compliance requirements and industry standards such as HIPAA, PCI, NIST, CIS, OWASP required
  • Strong Linux System Administration skills and extensive knowledge of Infrastructure-as-Code tooling and server patch management
  • 5+ years experience using the following platforms/toolkits: Jenkins, Github, AWS, ECS, Nginx, Docker, PgSQL, Elasticache, Opensearch, Prometheus, Grafana, Tenable, Splunk, SaltStack, Terraform
  • 5+ years experience with System Hardening Regimes and Techniques, and IDP/IDS tools like Palo Alto
Travel: 0-10%, domestic travel, as needed
 
Planned Parenthood's cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission.
 
Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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