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Infrastructure Operations Jobs in New Jersey (NOW HIRING)

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Infrastructure Operations information

What is an infrastructure operations?

An Infrastructure Operations job involves managing and maintaining an organization's IT infrastructure, including servers, networks, cloud services, and data centers. Professionals in this role ensure system reliability, optimize performance, and troubleshoot issues to support business continuity. They also implement security measures, monitor system health, and collaborate with other IT teams to improve operational efficiency.

What are the typical daily responsibilities of someone working in infrastructure operations?

Professionals in Infrastructure Operations are usually responsible for monitoring system performance, managing server uptime, maintaining networks, and rapidly responding to incidents or outages. They often perform routine tasks such as patch management, system backups, and troubleshooting technical issues while also participating in system upgrades and infrastructure projects. The role typically involves close collaboration with IT support, cybersecurity, and development teams to ensure all systems are secure and meet organizational needs. This dynamic work environment requires staying updated on emerging technologies and being proactive in identifying and resolving potential issues before they impact end users.

What are the key skills and qualifications needed to thrive in infrastructure operations, and why are they important?

To thrive in Infrastructure Operations, you need expertise in systems administration, network management, troubleshooting, and a solid understanding of IT infrastructure concepts, often backed by a degree in computer science or a related field. Familiarity with cloud platforms (AWS, Azure, Google Cloud), scripting languages (PowerShell, Bash), and certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or AWS Certified SysOps Administrator are highly valuable. Strong analytical thinking, effective communication, and the ability to work well under pressure are important soft skills in this role. These abilities ensure that critical infrastructure remains reliable, secure, and efficient, which is vital for uninterrupted business operations.

What do infrastructure operations do?

Infrastructure operations involve managing and maintaining an organization’s IT infrastructure, including servers, networks, data centers, and cloud services. Professionals in this field ensure system availability, security, and performance through tasks like monitoring, troubleshooting, and implementing updates, often using tools such as automation scripts and monitoring software.

What does an infrastructure operations specialist do?

An infrastructure operations specialist manages and maintains an organization’s IT infrastructure, including servers, networks, and data centers. They ensure system reliability, troubleshoot issues, implement updates, and often use tools like monitoring software and automation scripts to support continuous operations.

What skills are needed for infrastructure operations?

Infrastructure operations professionals need strong technical skills in network management, server administration, and cloud platforms such as AWS or Azure. They should have knowledge of scripting languages like Python or Bash, troubleshooting abilities, and familiarity with monitoring tools. Certifications like CompTIA Network+ or Cisco CCNA can also enhance their qualifications.

What are the most commonly searched types of Infrastructure Operations jobs in New Jersey?

The most popular types of Infrastructure Operations jobs in New Jersey are:

What are popular job titles related to Infrastructure Operations jobs in New Jersey?

For Infrastructure Operations jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Infrastructure Operations jobs in New Jersey look for?

The top searched job categories for Infrastructure Operations jobs in New Jersey are:

Infrastructure Operations jobs near you
Infographic showing various Infrastructure Operations job openings in New Jersey as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Engineer, Infrastructure Operations

ConnectiveRx

Whippany, NJ

$108K - $142K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

ConnectiveRx rating

7.3

Company rating: 7.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

169th of 247 rated software companies

Job description

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.

We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.

The Engineer, Infrastructure Operations works on the Operations Team within IT Infrastructure. This position is primarily a hands-on role that will design, build, implement, and respond to pro-active monitoring & alerting processes, systems, and solutions to ensure that all ConnectiveRx application and server systems are operating properly. This role is also responsible for maintaining the automation & key functions with ConnectiveRx’s strategic IT Service Management (ITSM) toolset ManageEngine ServiceDesk Plus.

This position must work closely with business users, Application Development personnel, and peers in Infrastructure to support ConnectiveRx business operations.


  • Maintain automation & key functions within ConnectiveRx’s strategic IT Service Management (ITSM) toolset ManageEngine ServiceDesk Plus.
  • Utilize new and existing monitoring tools to provide near real-time alerting for system anomalies, reporting, and predictive analysis.
  • Pro-actively troubleshoot production issues as needed, and identify and capture root cause, action items, and lessons learned after all incidents and infrastructure events.
  • Work to ensure all Service Level Agreements (SLA’s) are met for production systems.
  • Capture metrics to measure performance of systems and processes.
  • Other duties as assigned.

Education/Degree Requirements/Certifications (if applicable)

  • Bachelor’s degree or higher in Computer Science or Engineering

Experience

  • 2-4 years supporting IT Infrastructure functions

Knowledge

  • Experience with IT Service Management (ITSM) toolset ManageEngine ServiceDesk Plus.
  • Experience with monitoring tools such as Zabbix, AWS CloudWatch, Grafana, & TelcoAlerts.
  • Strong skills in ManageEngine ServiceDesk Plus Deluge scripting, Microsoft PowerShell scripting, Python, Node.js, Azure DevOps repository management, API development, Twilio alerting, and SSO technologies.
  • Healthcare IT Infrastructure & systems, and HIPAA compliance knowledge highly preferred.

Skills

  • Ability to troubleshoot and fix Tier 2 & 3 IT related issues.
  • Excellent knowledge of Windows 11, Amazon Web Services (AWS), Windows Server, Azure DevOps, Microsoft PowerShell, and ManageEngine Deluge.
  • Excellent knowledge of cloud-based infrastructure support tools and technology.

Competencies

  • Communication (Oral & Written): Ability to listen actively and communicate key issues respectfully. Understand the need to share only relevant information. Ability to adapt to different audiences, ensuring that the message is clearly articulated.
  • Service Orientation: Anticipate, identify, and address the needs of customers/clients, sometimes before those needs are voiced. Actively looks for ways to help people; ability to be thoughtful, empathetic to the needs of others. Is prompt and courteous in ensuring that the customer's immediate needs or complaints are satisfied. Focuses on improving the level of service provided to external and internal customers.
  • Technical Utilization: Utilizes the technical knowledge and abilities required in the specialist and professional job function to accomplish the desired outcomes. Demonstrates technical proficiency within the scope of responsibilities. Understands the technical difficulty and complexity of the activity and provides appropriate advice to others. Ability to improve or redesign processes by utilizing technical solutions. Ability to comprehend and perform basic arithmetic.

Travel or Physical Requirements (if applicable)

  • Ability to lift and install IT equipment as needed.
  • Ability to travel up to 10% of the time.

Compliance Requirements

  • Adhere to all Company Policies, Procedures, and other training consistent with ConnectiveRx's Information Security and Compliance Programs, including but not limited to the following compliances and regulations: SOC1, SOC2, PCI, HIPAA.
  • Maintain strict compliance with company and client policies regarding business rules and ethics, as well as applicable local, state and national federal laws.

Compensation & Benefits:  This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities. 

Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company’s 401(k) plan, with employer contributions where applicable.   

Time-Off & Holidays:  ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee’s first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.   

The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations. 


USD $73,200.00 - USD $106,000.00 /Yr.

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