Completingall additional required tasks associated with IT Projects Admin andother duties as required by the Manager, Infrastructure Program Deliverysuch as: * Support regular project governance ...
Completingall additional required tasks associated with IT Projects Admin andother duties as required by the Manager, Infrastructure Program Deliverysuch as: * Support regular project governance ...
Completing all additional required tasks associated with IT Projects Admin and other duties as required by the Manager, Infrastructure Program Delivery such as: * Support regular project governance ...
Completing all additional required tasks associated with IT Projects Admin and other duties as required by the Manager, Infrastructure Program Delivery such as: * Support regular project governance ...
Analyst, IS Infrastructure PMO
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Completing all additional required tasks associated with IT Projects Admin and other duties as required by the Manager, Infrastructure Program Delivery such as: * Support regular project governance ...
Quick apply
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Quick apply
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Quick apply
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Infrastructure Manager information
What does an infrastructure manager do?
An infrastructure manager works with an organization’s IT department to plan, design, and implement the technology ecosystem. Your responsibilities in this career include a range of other tasks to prepare and maintain the IT infrastructure. Duties can involve working with either hardware, software, or both, depending on the size of the business. You can also specialize in a particular aspect of the network. Your primary goal is to guarantee the security and integrity of the system. Some infrastructure manager positions also focus on budget, periodic reviews, or negotiations with vendors.
How much do infrastructure managers make?
What are some common challenges an infrastructure manager faces when overseeing hybrid cloud environments?
What is the difference between Infrastructure Manager vs Network Engineer?
| Aspect | Infrastructure Manager | Network Engineer |
|---|---|---|
| Certifications | ITIL, PMP, Cisco certifications | CCNA, CCNP, CompTIA Network+ |
| Work Environment | Oversees entire IT infrastructure, including servers, storage, and networks | Focuses on designing, implementing, and maintaining network systems |
| Employer & Industry Usage | Common in large enterprises, data centers, and IT service providers | Found in organizations needing network setup and support |
While both roles involve IT infrastructure, the Infrastructure Manager oversees the entire infrastructure ecosystem, including networks, servers, and storage, whereas the Network Engineer specializes specifically in network design, implementation, and troubleshooting. The Infrastructure Manager has broader responsibilities, often managing teams and strategic planning, while the Network Engineer focuses on network-specific tasks.
What are the key skills and qualifications needed to thrive as an infrastructure manager, and why are they important?
What is an infrastructure manager?

Job description
Highlights of the job
We are hiring afull-timepermanentAnalyst, IS Infrastructure PMOposition working out ofEPCOR Tower in Edmonton.
The IS Infrastructure PMO Analyst is accountable for supporting both the IS Infrastructure PMO and the IT Projects Admin areas by working with various internal business unit groups, infrastructure groups and external vendors. This includes delivery of appropriate project reporting, supporting project governance, staff augmentation, contingent worker resource management, and administration of project management applications and tools.
The role also provides project administration support, including being a central point of contact to all IS Infrastructure Project Managers,for tasks such asfinancial reconciliation questions, monthly and year-end Project accruals (operating and capital), coordinating financial tasks including journal vouchers and transfers,and project management application/toolassistance(for example: project setup, workflow activities). In addition, the position is responsible for contingent worker administration such as creating and maintaining contingent worker information. The Analyst also provides ongoing IT Capital and Operations support.
We welcome applications from both internal and external candidates.EPCOR employees are encouraged to apply usingtheir "epcor.com"email address to ensure proper consideration of internal seniority.
What you'd be responsible for
In the role ofAnalyst,ISInfrastructure PMO, you are accountable toIS Infrastructure Program Delivery Manager, operates within the context and prescribed limits established by the Associate Director, Infrastructure Programand will have the following key accountabilities (but are not limited to these):
- Providinginputinto the IT Projects Admin and IS Infrastructure PMO plans and directions andensuringon-going appropriate relationships with other positions.
- Performing periodic audits of projects andworkingwith the project teams to ensure compliance and adherence to EPCOR's Software Development Lifecycle (SDLC)
- Maintaining a variety of project documentation related to governance,controls, and governance reporting. Such as:
- Tools and processes
- Project performance reporting
- Resource utilization reporting
- Administering various project management applications/tools including, but not limited to, Oracle Projects, Oracle Contingent worker records, SharePoint, OnePlan,InfrastructurePMOtemplates and spreadsheets, etc.
- Investigating and resolving project management application related issues by working with various internal groups such as Project Managers, Operational Support, Application Services, Finance, Supply Chain, etc.
- Delivery of appropriate project and financial reporting whileassisting Project Managers, IT Contracts, IT Purchasing, Procurement and Finance by investigating and resolving discrepancies through detail analysis using tools such as Oracle Projects and Business Intelligence (BI) and coordinating with Corporate Finance and Supply Chain as needed.
- Fulfilling various requests from IS Infrastructure Operational and Project teams and business unit groups (e.g., inquiries, reports, purchases, bookings etc.)
- Maintaining and supporting the project tools, templates, documentation, and information. This includes the ongoing permissions management. Such as:
- Oracle Projects, Oracle Contingent Worker record, SharePoint, and OnePlan
- Project templates, process documentation and SDLC
- Training new project resources to ensure alignment with IS Infrastructure PMO standards, processes,and procedures.
- Ensuring new contractors receive the requiredsystemaccess and equipment within the required timelines while upholding information security standards.
- Completingdaily service request activities for all Business units such as:
- New Hire, extensionsandoffboardingfor all IT project contingentworkers.
- Completingall additional required tasks associated with IT Projects Admin andother duties as required by the Manager, Infrastructure Program Deliverysuch as:
- Support regular project governance reviews.
- Coordinate and support project financial information to meet all financial deadlines including accruals, transfers, and journal vouchers.
- Provide financial reconciliation support to Project Managers
- Run weekly contractor time summary report for approval by Infrastructure Managers accountable for the resources.
- Run monthly contractor time summary report for approval by the all the IT Delivery Managers for all preferredvendorsprior to sending out the Monthly Vendor Billing reports.
- Adjust contingent worker timecards as required
What's required to be successful
Qualifications, experience and behaviours you possess are:
- A diploma in Business Administration, Information Systems Management, or equivalent from a recognized technical institute.
- A University degree in Business, Computer Science orequivalent is considered an asset.
- Minimum of 4 years ofdirectly relatedProject Management Office/Governance experience with at least 2 years professional experience in Information Technology Infrastructure projects.
- Detailed knowledge of project management office activities, processes, procedures.
- Project Management Body of Knowledge (PMBOK)and experience with vendor management would be an asset.
- Understanding of basic accounting practices or accounting background.
- Experience as a SharePoint site owner (including permissions and workflows)is preferred.
- Experience with Oracle Applications including Oracle Projects, Oracle Purchase Orders/Receiving, Oracle Business Intelligence (BI) would be a strong asset.
- Experience with OnePlan would be an asset
- Highly skilled in Microsoft Office; Outlook, Word, PowerPoint, Excel (including knowledge of macros, pivot tables, m query)
- Experience and ability to work withvarious levelsof management.
- Strong time management, working with minimal supervision, and workload prioritizationskills.
To be fully successful in this role, the ideal candidate demonstrates high performance, strong discipline,attention to detail, and a safe, accountable, focused, innovative, andachievementoriented approach to work. The ability to absorb and learn system changes on the go, remain focused, prioritize effectively, recognize urgency, and maintain an "easy to do business with" manner is essential. The role requires excellent verbal, written, and listening communication skills, along with the ability to effectively interpret and respond to customer needs.
A strong focus on accuracy, exceptional analytical and organizational skills, and proven success managing multiple overlapping tasks are key to thriving in this position. Effective time management, the ability to work with minimal supervision, and strong workloadprioritization skillsare required. The successful candidate will be able to learn tasks and technology quickly, apply logical problemsolving and mathematical skills, and bring previous experience working ina highly motivatedteam environment.
Other important facts about this job
Jurisdiction:CSU52
Class:T2
Wage:$49.93 per hour. Final wage and step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.
Hours of work:37.5
EPCOR employees are encouraged to apply usingtheir "epcor.com" email address to ensure proper consideration of internal seniority.
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Please note the following information:
- A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
- If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checksarerequired. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
- A technical/practical assessment may be administered during the selectionprocess,and this exercise will be used as a part of the selection criterion.
- To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
- Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.
- If you are required to provide your own personal reliable vehicle -Successful applicants must provide their own vehicles with appropriate insurance in accordance with EPCOR's Employee Mileage Reimbursement Policy. You will be reimbursed in accordance with EPCOR's Employee Mileage Reimbursement Policy.
- The results of this competition may be used to fill similar vacant positions for up to six (6) months.