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Infrastructure Assistant Jobs in Massachusetts (NOW HIRING)

Infrastructure Engineer

Boston, MA · On-site

$116K - $153K/yr

The Infrastructure Engineer is a technical specialistroleresponsible for maintaining, supporting ... Maintain Azure backup & site recovery (ASR) configurations and replication health. * Assist with ...

Infrastructure Architect

Boston, MA · On-site

$71.75 - $91.75/hr

... • Assist with evaluation, recommendation and recovery features for technologies and tools for backup, replication, and automated recovery. • Provide technical leadership and mentorship to ...

Support disaster recovery planning, testing, documentation, and execution. * Assist with defining ... Coordinate with infrastructure, network, security, application, and database teams during recovery ...

Support disaster recovery planning, testing, documentation, and execution. * Assist with defining ... Coordinate with infrastructure, network, security, application, and database teams during recovery ...

Support disaster recovery planning, testing, documentation, and execution. * Assist with defining ... Coordinate with infrastructure, network, security, application, and database teams during recovery ...

Support disaster recovery planning, testing, documentation, and execution. * Assist with defining ... Coordinate with infrastructure, network, security, application, and database teams during recovery ...

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Infrastructure Assistant information

What are the most commonly searched types of Infrastructure jobs in Massachusetts? The most popular types of Infrastructure jobs in Massachusetts are:
Infographic showing various Infrastructure Assistant job openings in Massachusetts as of June 2026, with employment types broken down into 61% Full Time, 34% Part Time, 1% Temporary, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

IS Services & Support Support Specialist

Turner Construction

Boston, MA

Other

Posted 23 days ago


Turner Construction rating

7.5

Company rating: 7.5 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

29th of 79 rated construction


Job description

The salary range for this position is estimated to be 69,000.00 - 77,000.00 USD annualized. 

Position Description:Assist with providing support services for Information Services (IS) technology and end-user related issues locally or regionally. Assist with coordination and installation of information system technology locally and/or at project site locations.

Essential Duties & Key Responsibilities:

  • Assist with providing professional Information Services (IS) technical support services for local and remote users within assigned location and/or region, and perform occasional Service Desk rotation:
  • Perform Tier 1&2 support services, system maintenance, installation, and resolve basic network technical problems, and other systems issues.
  • Perform workstation setup, including employee location moves and changes.
  • Resolve issues and/or assist with resolving issues; confer with technical or systems team members for solutions.
  • Provide professional support to address end-users' hardware and software requests.
  • Support system applications, voice and desktop systems, and data management, including data migrations.
  • Assist with documentation of local technology infrastructure.
  • Assist with maintaining inventories of hardware assets, software, versions, and applications of desktop computers. Control additions, deletions and changes in equipment assigned to end-users.
  • Assist with monitoring monthly backup systems performance on local server and other mission critical business unit infrastructure. Escalate or provide timely notification of identified systems failures to supervisor.
  • Learn and apply IS methodology to assigned tasks and documentation.
  • Learn, follow, and comply with IS policies, procedures, and standards relating to infrastructure systems, components, applications, and services and inform end-users on company standard software tools, policies and procedures.
  • Learn and use IS Ticket System to maintain service tickets to log and manage incidents and requests and maintain highest service response levels.
  • Participate in continuous development and review of IS training and standard operating procedures manuals.
  • Become familiar with IS continuous improvement methodology and best practices.
  • Other activities, duties, and responsibilities as assigned.

  • What Turner Construction employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    Turner Construction logo

    About Turner Construction

    Sourced by ZipRecruiter

    Turner Construction, headquartered in New York, NY, US, is a recognized leader in the construction industry. It was established in 1902 and has since curved its niche as one of the most reputable construction firms. Turner Construction provides a broad range of services like general contracting, construction management, design-build, and consulting. Devoted to environment-friendly building practices, it is considered a pioneer in green building and sustainability efforts. Their top-tier projects include Madison Square Garden, Yankee Stadium, and the United Nations Secretariat Building in New York City. The company's mission is to deliver an exceptional product by relentless commitment to their core principles – teamwork, integrity, commitment, and community.

    Industry

    Construction

    Company size

    10,000+ Employees

    Headquarters location

    New York, NY, US

    Year founded

    1902