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Infosys Jobs in Indiana (NOW HIRING)

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Advanced networking skills About Us Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for ...

Infosys is seeking a Lead SAP Security GRC Consultant This position is a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and ...

Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital ...

Quality Engineer

Lafayette, IN · On-site

$69.30K - $89.50K/yr

Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital ...

Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital ...

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Advanced networking skills About Us Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for ...

Quality Engineer

Lafayette, IN · On-site

$69.30K - $89.50K/yr

Infosys is unable to provide immigration sponsorship for this role now or in the future. Benefits Along with competitive pay, as a full-time Infosys employee you are also eligible for the following ...

Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital ...

Infosys is seeking an OCM Consultant- PLM Human-centered Organizational Change Management Consultant. In this role, you will take end-to-end responsibility for leading and growing a portfolio of PLM ...

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Infosys information

See Indiana salary details

$603

$1.7K

$2.8K

How much do infosys jobs pay per week?

As of May 30, 2026, the average weekly pay for infosys in Indiana is $1,705.71, according to ZipRecruiter salary data. Most workers in this role earn between $1,061.54 and $2,176.92 per week, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Infosys employee, and why are they important?

To thrive as an Infosys employee, you need a solid background in computer science or related fields, strong problem-solving skills, and relevant degrees or certifications. Familiarity with programming languages (such as Java, Python, or .NET), cloud platforms, and enterprise systems like SAP or Oracle is often required. Excellent communication, teamwork, and adaptability help employees collaborate effectively and navigate dynamic client environments. These skills are crucial to delivering innovative solutions, maintaining high client satisfaction, and supporting Infosys's global business operations.

What can new employees at Infosys expect in terms of training and onboarding support?

New hires at Infosys benefit from a comprehensive onboarding process that includes both technical and soft skills training. This typically starts with an induction program introducing company culture, policies, and best practices, followed by role-specific training modules, often delivered through a combination of classroom and e-learning methods. You can also expect mentorship from experienced colleagues and access to a wide range of internal resources to help you transition smoothly. This strong support system helps ensure that new employees are well-prepared to contribute effectively from the outset.

What are Infosys employees responsible for?

Infosys employees work in a variety of roles, primarily focused on information technology, consulting, and business process management services. Their responsibilities can include software development, system integration, IT consulting, technical support, and project management for clients across different industries. Infosys employees collaborate with global teams to deliver innovative solutions, improve client business processes, and help organizations achieve digital transformation.

What is the difference between Infosys vs TCS Developer?

CriteriaInfosys DeveloperTCS Developer
Required CredentialsBachelor's degree in Computer Science or related field, relevant certificationsBachelor's degree in Computer Science or related field, relevant certifications
Work EnvironmentGlobal IT services, client projects, collaborative teamsGlobal IT services, client projects, collaborative teams
Employer & Industry UsageMajor Indian IT firm, software development, consultingMajor Indian IT firm, software development, consulting
Common Search & ComparisonYesYes

Both Infosys and TCS Developers typically require similar educational backgrounds and certifications. They work in comparable environments within leading Indian IT companies, focusing on software development and consulting services. The main differences are often related to company-specific processes and project types, but overall, they are similar roles in the IT industry.

What cities in Indiana are hiring for Infosys jobs? Cities in Indiana with the most Infosys job openings:
Infographic showing various Infosys job openings in Indiana as of May 2026, with employment types broken down into 85% Full Time, 1% Part Time, and 14% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $88,697 per year, or $42.6 per hour.
Help Desk Analyst

Help Desk Analyst

Infosys

Indianapolis, IN • On-site

$19.50 - $26.75/hr

Full-time

Posted 16 days ago


Infosys rating

7.6

Company rating: 7.6 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

87th of 203 rated it services


Job description

Job Description
Senior Process Associate - Help Desk Analyst
The Help Desk Analyst is responsible for handling all field operation needs relating to facility maintenance, guest services, and financial reporting applications/communications to ensure in-store business continuity. Responsibilities include phone support, equipment troubleshooting, process training, and dispatching of additional on-site support.
Responsibilities:
  • Provide immediate assistance by phone for IT-related application or hardware failures
  • Provide first-level phone support of facility maintenance issues
  • Track and follow-up on exiting or repetitive trouble tickets
  • Enter all field issues into call tracking software complete with troubleshooting steps and additional information and dispatch, as applicable
  • Provide exceptional customer service to our guests and team members
  • Perform additional duties as assigned

Basic Qualifications:
  • HS Diploma, GED or equivalent
  • Minimum 1 year Help Desk / Call Center experience

Preferred Qualifications:
  • Superior Customer Service Skills
  • Clear Communication skills
  • Team-oriented approach
  • High-level computer knowledge in both hardware and software
  • Advanced networking skills

About Us
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 38 delivery centers in 13 countries spread across 5 continents, with 61,217 employees from 104 nationalities, as of December, 2025.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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