Position: IT Support Location: Philadelphia, PA Duration: 3+months This Analyst will work closely with Business Analyst, Project Leads and Management to develop and maintain POS Master Data and ...
Position: IT Support Location: Philadelphia, PA Duration: 3+months This Analyst will work closely with Business Analyst, Project Leads and Management to develop and maintain POS Master Data and ...
IT Support Tech
Wilmington, DE · On-site
$24/hr
IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only ... Assisting the Service Desk by actively taking and resolving intake calls * Collaborating with your ...
Quick apply
IT Support Tech
Wilmington, DE · On-site
$24/hr
IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only ... Assisting the Service Desk by actively taking and resolving intake calls * Collaborating with your ...
IT Support
Philadelphia, PA · On-site
This individual will report to the IT Manager of POS Data Management and Governance, supporting multiple POS data initiatives related to quality, cleanup, and alignment. This analyst will be required ...
IT Support
Philadelphia, PA · On-site
This individual will report to the IT Manager of POS Data Management and Governance, supporting multiple POS data initiatives related to quality, cleanup, and alignment. This analyst will be required ...
IT Support Analyst
Bristol, PA · On-site
This role serves as a key member of the IT Service Desk, providing timely, professional, and customer-focused support while ensuring adherence to established IT processes, security standards, and ...
IT Support Analyst
Bristol, PA · On-site
This role serves as a key member of the IT Service Desk, providing timely, professional, and customer-focused support while ensuring adherence to established IT processes, security standards, and ...
Operations IT Support Technician
Downingtown, PA · On-site
$22.25 - $30.50/hr
Partner with Director of IT on projects and priority requests Help Desk & User Support * Deliver first level in person, remote and phone support for desktops, laptops, mobile devices, and printers.
Operations IT Support Technician
Downingtown, PA · On-site
$22.25 - $30.50/hr
Partner with Director of IT on projects and priority requests Help Desk & User Support * Deliver first level in person, remote and phone support for desktops, laptops, mobile devices, and printers.
Operations IT Support Technician
Downingtown, PA · On-site
$28 - $36/hr
Partner with Director of IT on projects and priority requests Help Desk & User Support * Deliver first level in person, remote and phone support for desktops, laptops, mobile devices, and printers.
Operations IT Support Technician
Downingtown, PA · On-site
$28 - $36/hr
Partner with Director of IT on projects and priority requests Help Desk & User Support * Deliver first level in person, remote and phone support for desktops, laptops, mobile devices, and printers.
Partner with Director of IT on projects and priority requests Help Desk & User Support * Deliver first level in person, remote and phone support for desktops, laptops, mobile devices, and printers.
Quick apply
Partner with Director of IT on projects and priority requests Help Desk & User Support * Deliver first level in person, remote and phone support for desktops, laptops, mobile devices, and printers.
Operations IT Support Technician
Downingtown, PA · On-site
$22.25 - $30.50/hr
Partner with Director of IT on projects and priority requests Help Desk & User Support * Deliver first level in person, remote and phone support for desktops, laptops, mobile devices, and printers.
Operations IT Support Technician
Downingtown, PA · On-site
$22.25 - $30.50/hr
Partner with Director of IT on projects and priority requests Help Desk & User Support * Deliver first level in person, remote and phone support for desktops, laptops, mobile devices, and printers.
IT Support Engineer
Mount Laurel, NJ · On-site
Job Summary As IT Support Engineer at CFG Health, you will report directly to the Chief Information ... Autopilot, desk setup for new corporate employees. * Analyze recurring IT issues and work with ...
IT Support Engineer
Mount Laurel, NJ · On-site
Job Summary As IT Support Engineer at CFG Health, you will report directly to the Chief Information ... Autopilot, desk setup for new corporate employees. * Analyze recurring IT issues and work with ...
IT Support Specialist
Chalfont, PA · On-site
They are seeking an IT Support Specialist to provide hands-on and remote technical support to ... Responsibilities : • Manage and prioritize help desk tickets while meeting established response ...
New
IT Support Specialist
Chalfont, PA · On-site
They are seeking an IT Support Specialist to provide hands-on and remote technical support to ... Responsibilities : • Manage and prioritize help desk tickets while meeting established response ...
New
IT Support Analyst
Bristol, PA · On-site
... IT Service Desk or enterprise support environment • Familiarity with ITIL concepts and best practices • Experience supporting remote and hybrid users • Exposure to regulated or compliance ...
IT Support Analyst
Bristol, PA · On-site
... IT Service Desk or enterprise support environment • Familiarity with ITIL concepts and best practices • Experience supporting remote and hybrid users • Exposure to regulated or compliance ...
We are looking for an IT Support Specialist who is passionate about technology, enjoys solving ... Manage and prioritize help desk tickets while meeting established response and resolution timelines.
New
We are looking for an IT Support Specialist who is passionate about technology, enjoys solving ... Manage and prioritize help desk tickets while meeting established response and resolution timelines.
New
IT Support Specialist
Chalfont, PA · On-site
We are looking for an IT Support Specialist who is passionate about technology, enjoys solving ... Manage and prioritize help desk tickets while meeting established response and resolution timelines.
New
IT Support Specialist
Chalfont, PA · On-site
We are looking for an IT Support Specialist who is passionate about technology, enjoys solving ... Manage and prioritize help desk tickets while meeting established response and resolution timelines.
New
IT Support Specialist
Chalfont, PA · On-site
We are looking for an IT Support Specialist who is passionate about technology, enjoys solving ... Manage and prioritize help desk tickets while meeting established response and resolution timelines.
New
IT Support Specialist
Chalfont, PA · On-site
We are looking for an IT Support Specialist who is passionate about technology, enjoys solving ... Manage and prioritize help desk tickets while meeting established response and resolution timelines.
New
IT Support Specialist
Norristown, PA · On-site
IT Support Specialist Join our team as an IT Support Specialist in Audubon, PA, where you'll provide essential onsite technical support. This full-time role involves troubleshooting hardware ...
IT Support Specialist
Norristown, PA · On-site
IT Support Specialist Join our team as an IT Support Specialist in Audubon, PA, where you'll provide essential onsite technical support. This full-time role involves troubleshooting hardware ...
IT Support Specialist
King Of Prussia, PA · On-site
IT Support Specialist The IT Support Specialist to provide on-site technical assistance for the [Location] office. In this role, you will be a key point of contact for hardware, software, and network ...
IT Support Specialist
King Of Prussia, PA · On-site
IT Support Specialist The IT Support Specialist to provide on-site technical assistance for the [Location] office. In this role, you will be a key point of contact for hardware, software, and network ...
IT Support Specialist
West Norriton, PA · On-site
$65K - $72.50K/yr
Title: IT Support Specialist Location: Audubon, PA (Onsite) Position Type : Full Time Compensation Pay Range:$65,000-$72,500 Per Year Description Join our team as an IT Support Specialist in Audubon ...
IT Support Specialist
West Norriton, PA · On-site
$65K - $72.50K/yr
Title: IT Support Specialist Location: Audubon, PA (Onsite) Position Type : Full Time Compensation Pay Range:$65,000-$72,500 Per Year Description Join our team as an IT Support Specialist in Audubon ...
Information Technology Support Technician
Wilmington, DE · On-site
$20.75 - $28.50/hr
Information Technology Support Technician Wilmington, DE onsite Contract Role Description: Engage ... Manage requests and incidents in a service desk portal Network Administration: ? Familiar with ...
Information Technology Support Technician
Wilmington, DE · On-site
$20.75 - $28.50/hr
Information Technology Support Technician Wilmington, DE onsite Contract Role Description: Engage ... Manage requests and incidents in a service desk portal Network Administration: ? Familiar with ...
IT Support Specialist
Philadelphia, PA · On-site
IT Support Specialist The IT Support Specialist will join a team that supports the technology that teachers and students use every day. Job responsibilities include onboarding, providing support to ...
IT Support Specialist
Philadelphia, PA · On-site
IT Support Specialist The IT Support Specialist will join a team that supports the technology that teachers and students use every day. Job responsibilities include onboarding, providing support to ...
IT Support Representative
Camden, NJ · On-site
$21.75 - $29.75/hr
Live Nation Entertainment is the world's leading live entertainment company, and they are seeking an IT Support Representative to provide on-site IT support at events and venues. This role involves ...
IT Support Representative
Camden, NJ · On-site
$21.75 - $29.75/hr
Live Nation Entertainment is the world's leading live entertainment company, and they are seeking an IT Support Representative to provide on-site IT support at events and venues. This role involves ...
Information Technology Support Desk information
See Springfield, PA salary details
$12.93 - $14.70
3% of jobs
$14.70 - $16.47
10% of jobs
$17.86 is the 25th percentile. Wages below this are outliers.
$16.47 - $18.24
15% of jobs
$18.24 - $20.02
15% of jobs
The median wage is $20.84 / hr.
$20.02 - $21.79
14% of jobs
$21.79 - $23.56
13% of jobs
$24.27 is the 75th percentile. Wages above this are outliers.
$23.56 - $25.34
11% of jobs
$25.34 - $27.11
9% of jobs
$27.11 - $28.88
4% of jobs
$28.88 - $30.65
3% of jobs
$30.65 - $32.43
2% of jobs
$12
$22
$32
How much do information technology support desk jobs pay per hour?
As of May 28, 2026, the average hourly pay for information technology support desk in Springfield, PA is $22.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $25.19 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Information Technology Support Desk professional, and why are they important?
To thrive as an Information Technology Support Desk professional, you need strong troubleshooting skills, technical knowledge of hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and enterprise operating systems is essential for efficiently resolving user issues. Excellent communication, patience, and problem-solving abilities help you effectively support users and collaborate with technical teams. These skills ensure prompt and accurate issue resolution, leading to improved user satisfaction and minimized downtime.
What are some common challenges faced by Information Technology Support Desk professionals, and how can they effectively manage them?
Information Technology Support Desk professionals often encounter challenges such as handling a high volume of support tickets, addressing urgent technical issues under time pressure, and communicating complex technical information to non-technical users. To manage these challenges, it's important to prioritize requests using ticketing systems, stay up-to-date with troubleshooting techniques, and develop strong interpersonal skills for clear communication. Additionally, collaborating closely with other IT team members and documenting solutions can help streamline future support processes and enhance overall efficiency.
What are Information Technology Support Desk jobs?
Information Technology Support Desk jobs involve providing technical assistance and support to users who are experiencing issues with computer systems, software, hardware, or network connectivity. IT support desk professionals typically troubleshoot problems, answer queries, and guide users through solutions either remotely or in-person. They may also be responsible for maintaining records of issues, escalating complex problems, and ensuring that IT systems are running smoothly for all users. Their work is essential for minimizing downtime and keeping business operations efficient.
What is the difference between Information Technology Support Desk vs Help Desk Technician?
| Aspect | Information Technology Support Desk | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, ITIL Foundation |
| Work Environment | Corporate, IT departments, technical support centers | Help desks, customer service centers, technical support |
| Employer & Industry | Businesses, IT service providers, corporate sectors | IT companies, customer service firms, tech support providers |
Both roles involve troubleshooting and resolving technical issues, but the Information Technology Support Desk typically handles more complex internal IT problems within organizations, while Help Desk Technicians often focus on customer-facing support for external clients. The roles overlap in certifications and work environments, making them closely related but distinct in scope and focus.
What cities near Springfield, PA are hiring for Information Technology Support Desk jobs? Cities near Springfield, PA with the most Information Technology Support Desk job openings:
Job description
Company Description
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Position: IT Support
Location: Philadelphia, PA
Duration: 3+months
This Analyst will work closely with Business Analyst, Project Leads and Management to develop and maintain POS Master Data and Implementation information, its supporting systems and processes and the users who consume it. As such, this position will work primarily, but not exclusively, with Micros Simphony and other interfaced systems in support of Aramark's critical POS mission. Ideal candidates will have the opportunity to support these systems and users of afore mentioned systems, while working within and independently. - Micros item and menu management - Enterprise support (level 1 and 2), data management - Interface with Aramark operational teams, their clients / customers and vendors - Project work and documentation - Special projects as assigned
Qualifications
pos exp
Additional Information
For more information, Please contact
Shubham
973-295-4595
shubhamDOTsATartechinfoDOTcom
About Artech
Sourced by ZipRecruiter
Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Morristown, NJ, US
Year founded
1992