IT Support Specialist
Dublin, OH · On-site
IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who ...
IT Support Specialist
Dublin, OH · On-site
IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who ...
IT Support Specialist
Dublin, OH · On-site
IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who ...
IT Support Specialist
Dublin, OH · On-site
IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who ...
Description Title: IT Support Specialist Department: Business Support Team Location: Cleveland, Ohio Supervisor: Sr.IT Manager FLSA Status: Non-Exempt Position Status: Full Time Work Status (Remote ...
Description Title: IT Support Specialist Department: Business Support Team Location: Cleveland, Ohio Supervisor: Sr.IT Manager FLSA Status: Non-Exempt Position Status: Full Time Work Status (Remote ...
IT Support Specialist
Columbus, OH · Hybrid
Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the ... Position Summary The IT Support Specialist is responsible for providing comprehensive technical ...
Quick apply
IT Support Specialist
Columbus, OH · Hybrid
Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the ... Position Summary The IT Support Specialist is responsible for providing comprehensive technical ...
IT Support Specialist
Columbus, OH · Hybrid
Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the ... Position Summary The IT Support Specialist is responsible for providing comprehensive technical ...
IT Support Specialist
Columbus, OH · Hybrid
Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the ... Position Summary The IT Support Specialist is responsible for providing comprehensive technical ...
IT Support Supervisor
Sandusky, OH · On-site
We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands‑on ...
IT Support Supervisor
Sandusky, OH · On-site
We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands‑on ...
IT Support Supervisor
Sandusky, OH · Remote
$85K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...
Quick apply
IT Support Supervisor
Sandusky, OH · Remote
$85K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...
IT Support Supervisor
Akron, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
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IT Support Supervisor
Akron, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
We are seeking a knowledgeable IT Support Specialist to join our team in Bellevue, OH. The ideal candidate will be responsible for providing technical assistance and support to our manufacturing team ...
Quick apply
We are seeking a knowledgeable IT Support Specialist to join our team in Bellevue, OH. The ideal candidate will be responsible for providing technical assistance and support to our manufacturing team ...
IT Support Technician
Canton, OH · On-site
$20 - $27.50/hr
Job Summary : Gregory Industries, Inc. is seeking an IT Support Technician to join their energetic IT team supporting a multi-site manufacturing and office environment. The role involves ...
IT Support Technician
Canton, OH · On-site
$20 - $27.50/hr
Job Summary : Gregory Industries, Inc. is seeking an IT Support Technician to join their energetic IT team supporting a multi-site manufacturing and office environment. The role involves ...
IT Support Specialist
Highland Heights, OH · On-site
$60K - $80K/yr
We're looking for a hands-on IT Support Specialist to keep our systems, network, and end users running smoothly across our facilities. We're seeking an IT Support Specialist to provide on-site ...
New
Quick apply
IT Support Specialist
Highland Heights, OH · On-site
$60K - $80K/yr
We're looking for a hands-on IT Support Specialist to keep our systems, network, and end users running smoothly across our facilities. We're seeking an IT Support Specialist to provide on-site ...
New
IT Support Specialist
$60K - $80K/yr
We're looking for a hands-on IT Support Specialist to keep our systems, network, and end users running smoothly across our facilities. We're seeking an IT Support Specialist to provide on-site ...
New
IT Support Specialist
$60K - $80K/yr
We're looking for a hands-on IT Support Specialist to keep our systems, network, and end users running smoothly across our facilities. We're seeking an IT Support Specialist to provide on-site ...
New
IT Support Specialist
Cincinnati, OH · On-site
$50K - $55K/yr
Receives requests for IT support on applications, hardware, peripherals, and data by Helpdesk ... Associate degree in technology would be considered. Current working job knowledge/proficiency in:
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IT Support Specialist
Cincinnati, OH · On-site
$50K - $55K/yr
Receives requests for IT support on applications, hardware, peripherals, and data by Helpdesk ... Associate degree in technology would be considered. Current working job knowledge/proficiency in:
IT Support Analyst
Cincinnati, OH · On-site
IT Support Analyst Position Summary: The IT Support Analyst provides critical desktop software and ... CompTIA A+, Microsoft Certified Professional (MCP), Microsoft Technology Associate (MTA)
IT Support Analyst
Cincinnati, OH · On-site
IT Support Analyst Position Summary: The IT Support Analyst provides critical desktop software and ... CompTIA A+, Microsoft Certified Professional (MCP), Microsoft Technology Associate (MTA)
IT Support
Columbus, OH · On-site
$20 - $22/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...
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IT Support
Columbus, OH · On-site
$20 - $22/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...
IT Support Analyst
Cincinnati, OH · On-site
IT Support Analyst Position Summary: The IT Support Analyst provides critical desktop software and ... CompTIA A+, Microsoft Certified Professional (MCP), Microsoft Technology Associate (MTA)
IT Support Analyst
Cincinnati, OH · On-site
IT Support Analyst Position Summary: The IT Support Analyst provides critical desktop software and ... CompTIA A+, Microsoft Certified Professional (MCP), Microsoft Technology Associate (MTA)
IT Support Analyst
Monroe, OH · On-site
Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise * Provide desk-side support ...
IT Support Analyst
Monroe, OH · On-site
Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise * Provide desk-side support ...
IT Support Specialist
Dublin, OH · On-site
We pride ourselves on being a trusted partner, dedicated to performance at every stage of the project. IT Support Specialist We are seeking a detail-oriented, customer-focused IT Support Specialist ...
IT Support Specialist
Dublin, OH · On-site
We pride ourselves on being a trusted partner, dedicated to performance at every stage of the project. IT Support Specialist We are seeking a detail-oriented, customer-focused IT Support Specialist ...
Information Technology Support Associate information
Is an Information Technology Support Associate support a good entry-level job?
An Information Technology Support Associate role is generally considered a good entry-level job, as it provides foundational experience in troubleshooting, customer service, and technical skills with tools like ticketing systems and remote support software. It often requires basic certifications such as CompTIA A+ and offers opportunities to develop skills for advanced IT positions.
What does an information technology support associate do?
An Information Technology Support Associate provides technical assistance to users by troubleshooting hardware, software, and network issues. They often install, maintain, and repair computer systems and may use tools like remote support software, requiring good communication skills and basic certifications such as CompTIA A+. Their role ensures the smooth operation of IT systems within an organization.
What is an information technology support associate?
An information technology support associate is a professional who provides technical assistance to users and organizations, troubleshooting hardware, software, and network issues. They often work in help desks or IT departments, using tools like remote support software and requiring knowledge of operating systems and basic networking. Certifications such as CompTIA A+ can enhance their qualifications.
IT Support Specialist
Dublin, OH • On-site
pepperconstruction
Full-time
Re-posted 4 days ago
Job description
IT Support Specialist
We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who enjoys solving technical problems, supporting end users, and working with modern cloudbased tools.
This position is based out of our Dublin, OH location with some travel to job sites.
Key ResponsibilitiesSupport & Troubleshooting
- Serve as the first and second point of contact for IT support via phone, email, and ticketing system.
- Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.
- Provide setup and ongoing support for Microsoft Teams Rooms, video conferencing, and AV equipment.
- Handle user onboarding/offboarding, including account setup and hardware provisioning.
- Troubleshoot Microsoft 365 applications, printers, and file access (Egnyte).
- Deliver highquality, customerfocused support.
Advanced Support (Level 2)
- Manage identity, security groups, and device access in Entra ID / Azure AD.
- Administer and troubleshoot Microsoft Intune for device configuration, compliance, and policies.
- Support Egnyte file management, permissions, and sync issues.
- Resolve networking issues (DNS, DHCP, IP configuration, switches, WiFi).
- Support cybersecurity practices including MFA, encryption, patching, and endpoint compliance monitoring.
- 3–5 years of IT support experience (Level 1 and Level 2).
- Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune (required).
- Experience supporting Microsoft Teams, video conferencing platforms, Microsoft Teams Rooms, or AV technology. Direct Microsoft Teams Rooms experience is preferred.
- Strong customer service and communication skills.
- Understanding of networking basics (IP, DNS, DHCP).
- Experience with cloud filesharing platforms (Egnyte preferred).
- Knowledge of cybersecurity fundamentals (MFA, endpoint protection, secure access).
- Experience with printer/peripheral troubleshooting and remote support tools.
- Certifications such as CompTIA A+, Network+, or Microsoft MD100/MD102 are a plus.
- Ability to document processes and contribute to knowledge bases.
- Strong customer service orientation
- Clear communicator able to explain technical solutions
- Organized, detailoriented, and able to manage multiple priorities
- Selfstarter with a collaborative mindset and willingness to learn