ZipRecruiter

Log In

1

Information Technology Help Desk Intern Jobs in Raleigh, NC

kgs

Help Desk Technician

Durham, NC · On-site

$19.25 - $26/hr

Gather information and follow required diagnostic procedures. * Responds to email in a timely ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...

gpec

IT PC Support Specialist I

Raleigh, NC · On-site

Track and report time, status and related issues on projects and other activities using established IT Help Desk ticketing system. Specific job objectives and performance goals for an individual are ...

gpec

IT PC Support Specialist I

Raleigh, NC · On-site

Track and report time, status and related issues on projects and other activities using established IT Help Desk ticketing system. Specific job objectives and performance goals for an individual are ...

gpec

IT PC Support Specialist I

Raleigh, NC

Track and report time, status and related issues on projects and other activities using established IT Help Desk ticketing system. Specific job objectives and performance goals for an individual are ...

Koniag, Inc.

Help Desk Technician

Durham, NC · On-site

$17 - $22/hr

Gather information and follow required diagnostic procedures. * Responds to email in a timely ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

Gather information and follow required diagnostic procedures. * Responds to email in a timely ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...

Plexus Corp.

Intern - Site IT (Summer 2027)

Raleigh, NC

$23 - $25/hr

At Plexus, our vision is to help create the products that build a better world. Driven by a passion ... Utilize strong problem solving skills to resolve service desk tickets and document the process ...

Plexus Corp.

Intern - Site IT (Summer 2027)

Raleigh, NC · On-site

$23 - $25/hr

At Plexus, our vision is to help create the products that build a better world. Driven by a passion ... Utilize strong problem solving skills to resolve service desk tickets and document the process ...

Aspida Financial Services LLC

IT Intern

Durham, NC

$14.50 - $19.25/hr

This position will be within a certain area of the IT team from Software Engineering, Data Analytics, Infrastructure, or Business Analytics. As a broader part of the IT department, this position will ...

NV5

IT Analyst

Cary, NC · On-site

Qualifications • College or technical school education in an IT-related field, or equivalent hands-on experience • 2-4 years of experience in an IT support or help desk environment Work ...

NV5

IT Analyst

Cary, NC

... an IT support or help desk environment Work environment and physical demands of this position The characteristics described below are representative of those encountered while performing the ...

NV5

IT Analyst

Cary, NC · On-site

Qualifications College or technical school education in an IT-related field, or equivalent hands-on experience 2-4 years of experience in an IT support or help desk environment Work environment and ...

Ask IT consulting

Technical Specialist

Raleigh, NC · On-site

Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible ... Provide 2nd tier support for the Help Desk and occasionally staff the Help desk (route or resolve ...

previous page

Showing results 41-60

All JobsInformation Technology Help Desk Intern JobsInformation Technology Help Desk Intern Jobs in Raleigh, NC

Information Technology Help Desk Intern information

See Raleigh, NC salary details

$9

$16

$25

How much do information technology help desk intern jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for information technology help desk intern in Raleigh, NC is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.

What does an Information Technology Help Desk Intern do?

An Information Technology Help Desk Intern provides technical support to users by troubleshooting hardware, software, and network issues. They assist with setting up new equipment, installing software, and resolving common technical problems. Interns often respond to help desk tickets, document solutions, and escalate complex issues to senior IT staff. This role helps interns gain hands-on experience while supporting the organization's technology needs.

What are the key skills and qualifications needed to thrive as an Information Technology Help Desk Intern?

To thrive as an Information Technology Help Desk Intern, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or coursework in IT. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-service mindset are crucial soft skills in this role. These skills ensure effective technical support, quick issue resolution, and a positive user experience, which are essential for maintaining smooth IT operations.

What types of technical issues will I commonly encounter as an Information Technology Help Desk Intern?

As an Information Technology Help Desk Intern, you will frequently address issues such as password resets, software installation problems, printer connectivity, and network access troubles. You'll also help troubleshoot hardware malfunctions and assist users with email or account access. This role requires strong communication skills, as you'll guide employees through solutions and sometimes escalate more complex problems to senior IT staff. The experience you gain will provide a solid foundation for a future career in IT support or systems administration.

What is the difference between Information Technology Help Desk Intern vs Help Desk Technician?

AspectInformation Technology Help Desk InternHelp Desk Technician
QualificationsTypically pursuing or recently completed an IT-related degree or certificationUsually requires an associate or bachelor’s degree in IT or related field, with some certifications preferred
Work EnvironmentInternship setting, often part-time, in a corporate or IT support departmentFull-time role providing technical support to end-users in various industries
ResponsibilitiesAssisting with basic troubleshooting, learning support procedures, and gaining experienceDiagnosing and resolving hardware/software issues, maintaining user accounts, and supporting IT infrastructure

While both roles involve technical support, the Information Technology Help Desk Intern is an entry-level position focused on learning and assisting, whereas the Help Desk Technician is a full-time role with more responsibilities and independence in resolving technical issues.

Infographic showing various Information Technology Help Desk Intern job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,252 per year, or $16.9 per hour.

Talent Pool - Future Opportunities at Endurance IT Services

Raleigh, NC • On-site

Endurance IT Services
IT Services • 11 - 50 employees
Learn more about Endurance IT Servicesexternal

Other

Re-posted 13 days ago

Job description


Position Title: Future Opportunities
Contract Duration: Contract/Direct Hire/Contract-to-Hire
Work Location: Raleigh, NC
Work Arrangement:Onsite/Hybrid/Remote
About Us: Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, plus internal full-time positions.
Note: Some opportunities may not be exclusive and can change as we work with clients but our goal is always to help candidates find the right job.
Are you passionate about technology and eager to make an impact? At Endurance IT Services, we're always looking for skilled professionals to join our team. While we may not have an immediate opening that matches your qualifications, we invite you to submit your application to our Talent Pool for future consideration.
Why Join Our Talent Pool?
  • Showcase Your Expertise: Share your resume and cover letter so we can learn more about your skills and experience.
  • Be Ready for the Next Opportunity: When a position opens, we'll already have your information, making the process faster and easier.

Typical Roles We Hire For
  • Network Engineers - Design, implement, and maintain network infrastructure.
  • Project Managers - Lead IT projects, ensuring timely and successful delivery.
  • Systems Engineers - Develop and manage complex IT systems and solutions.
  • Help Desk Technicians - Provide responsive technical support to end-users.
  • Systems Administrators - Manage servers, storage, and virtualization environments.
  • And More: Including roles in cybersecurity, cloud services, and IT consulting.

What We're Looking For
  • Innovative Thinkers: Creative problem-solvers who deliver impactful IT solutions.
  • Collaborative Team Players: Flexible, accountable, and trustworthy individuals.
  • Relevant Skills and Experience: From entry-level to seasoned professionals in IT, cybersecurity, cloud services, project management and consulting.

How to Apply
  1. Submit Your Resume: Highlight your technical skills, certifications, and accomplishments.
  2. Include a Cover Letter: Tell us about your career goals and why you're interested in joining Endurance IT Services.
  3. Stay Connected: Follow us on LinkedIn and visit https://endurance-it.zohorecruit.com/jobs/Careers for updates on new openings.

Important Note: Joining our talent pool does not guarantee a job offer or immediate action. However, it ensures your information is available for future roles that match your qualifications.

Apply