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Information Technology Associate Jobs in Rosemount, MN

The IT Support Specialist plays a key role in troubleshooting technical issues and helping ... Associates in Computer Science or related discipline * 3+ years' experience in an engineering ...

The IT Support Specialist plays a key role in troubleshooting technical issues and helping ... Associates in Computer Science or related discipline * 3+ years' experience in an engineering ...

Guided by our mission statement, "To contribute to the success of our associates and clients", we ... The role of the IT Auditor is a staff level role that is a primary resource for performing ...

Guided by our mission statement, "To contribute to the success of our associates and clients", we ... The role of the IT Auditor is a staff level role that is a primary resource for performing ...

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Information Technology Associate information

See Rosemount, MN salary details

$14

$30

$56

How much do information technology associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for information technology associate in Rosemount, MN is $30.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $35.87 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.

What are the most commonly searched types of Information Technology jobs in Rosemount, MN?

The most popular types of Information Technology jobs in Rosemount, MN are:

What cities near Rosemount, MN are hiring for Information Technology Associate jobs?

Cities near Rosemount, MN with the most Information Technology Associate job openings:

IT Support Specialist

Calspan LLC

Saint Paul, MN

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Overview

Calspan is seeking a motivated and customer-focused IT Support Specialist to support daily operations by ensuring employees have reliable access to the technology and systems they need to succeed. This role is responsible for assisting users with the installation, configuration, and operation of software, computer hardware, and network systems.

The IT Support Specialist plays a key role in troubleshooting technical issues and helping integrate systems into IP-based networks. This position requires strong problem-solving skills, attention to detail, and a commitment to delivering high-quality support across the organization.

This position is on-site at our newly renovated St. Paul location. 

Responsibilities
  • Provide support to internal end users to diagnose and resolve hardware and software issues. Respond to telephone calls, email, and personnel requests for technical support.  Maintain help desk log for all activities.
  • Instruct users in equipment, application and operating system functions, research and answer technical questions, and develop/update user manuals.
  • Perform and/or coordinate PC repair and maintenance with vendors; set up new or relocated computer equipment; maintain help desk logs; confer with vendor specialists to solve problems.
  • Remain current with system information, changes and updates. Confer with staff, users, and management to establish requirements for new systems or modifications.
Qualifications

Preferred Education / Experience:

  • Associates in Computer Science or related discipline
  • 3+ years' experience in an engineering setting or;
  • A combination of education and experience equivalent to above

Preferred Knowledge / Ability:

  • Computer hardware and software, including applications and programming
  • Deltek Costpoint
  • Microsoft Business Central/NAV
  • Microsoft Desktop & Server Technologies
  • Strong customer service focus

Why join Calspan?

Be Calspan Culture

At Calspan, we promote an environment that empowers employees and encourages innovation. Our management team enables a strong sense of teamwork with each endeavor, where successes are shared and lessons are learned. The company's talent brand, "Be Calspan", incorporates our company values to Be Inclusive, Accountable, and Innovative and our commitment to drive every individual to - Be Developed, Be Balanced, Be Connected, Be Community and Be Recognized. Our culture promotes a positive atmosphere and competitive can-do method of action.

Great Benefits = Happy, Committed Employees 

Retaining great talent is as important as finding it, so at Calspan, we take our employee value proposition of Be Calspan quite seriously. To us, that means offering competitive compensation, comprehensive benefits, recognition programs and promotional opportunities. Our benefits include: Health Insurance, Health Savings Accounts, Flexible Spending Accounts, Dental Insurance, Vision Insurance, Life Insurance/Accidental Death & Dismemberment, Short-Term/Long-Term Disability, 401(k), Hospital Coverage, Accident Coverage, Life Insurance Policy, Paid-Time Off, Company-paid Holidays, Bereavement Leave, Jury Duty, Military Leave, Employee Assistance Program, Educational Assistance Reimbursement , and Pet Insurance.

Calspan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Calspan supports safe and drug free workplace through pre-employment background checks and drug testing.

The salary range provided is a general guideline. Actual pay will depend on several factors, including, but not limited to, education, experience, training, and other applicable qualifications.  Calspan is committed to pay transparency in compliance with applicable state and local laws.

All candidates must be eligible to work in the United States. 

Salary Range (min)USD $25.00/Hr.Salary Range (max)USD $29.00/Yr.Employment Type: FULL_TIME